topdogtraining.ie Omdömen 

23
TrustScore 4.5 av 5

4,6

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

We have a mini daschund, 3 years old and faced many challenges with him. Soiling in the house, reactiveness and a slight bit of aggression. We recently brought our newborn home and u... Se mer

Betygsatt 5 av 5 stjärnor

Henry has changed our lives in a way that is hard to convey in words. Our rescue dog Shay, a lurcher with severe separation anxiety and reactivity to bigger dogs, has been able to stay on his own unbo... Se mer

Betygsatt 5 av 5 stjärnor

Control in the house restored, no longer does the dog walk us, no longer does the dog decide when things happen or whether we can leave the house, nightmare is over and relationship restored. Our... Se mer

Betygsatt 5 av 5 stjärnor

Henry was out to us today (March 31st 2026) for our 4yr old GSD boy, Mika. He has no self control and to strangers (anyone else but us two) he can be extremely aggressive. He's never bitten, but... Se mer

Företagsinformation


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

23 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

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4,6

Alla omdömen

(23)

22 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Henry is absolutely amazing at what he…

Henry is absolutely amazing at what he does. He came to help me with my 5 year old Cockapoo, Benji. He helped us with learning some house rules such as excessive barking, barking at people walking by my window if I had blinds open, when the bell rings, when hoovering and when new people come into my home. He also helped with Benjis tendency to be possessive over his toys where it was difficult for me to take his toys from him. He walked us through each scenario and Benji is no longer barking excessively, he knows house rules, he drops his toys when I command, I can leave my blinds open & he no longer barks out the window, much better at walking on the lead and is comfortable being is his own space also and just an all round calmer dog.
To say Henry is brilliant is an under statement. I've been to other trainers before as well but Henry was deffo a game changer.
Thanks Henry

25 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

"We couldn’t be happier with our 1-to-1…

"We couldn’t be happier with our 1-to-1 training Henry provided for our dog, Nova (6 months old at the time) in our home. He had a calm and knowledgeable approach which made the sessions really enjoyable and effective for all of our family. Nova is quite a large dog so we wanted her to fit in with the family and have ease in the process. Not only did Henry work wonders with Nova, but he also made sure we were equipped with the skills and understanding to continue implementing the training at home after he left and to also use some of these skills with our older dog (7 years old). We were left feeling very confident, supported by Henry knowing that we can contact him in the future if there's anything that we need to ask him, we are very impressed with the results so far. Approximately 12 weeks post training. We still have a long way to go regarding Nova's training as she is still very young, but we know if anything arises that we're concerned about Henry would have no hesitation in helping us with the issues, which gives us great confidence for the future and for our dog.

12 juni 2025
Betygsatt 1 av 5 stjärnor

Horrendous website

Terrible customer service, first off their website is not formatted correctly, trying to charge me extra before telling me. Shouting me down on the phone when I emailed them about it. Free shipping was automatic when I bought a toy for my dog but 7 minutes later I get an email saying they are going to cancel my order and cause me hassle just because their website is not scripted correctly, making me wait 10 days to get my money back. Shocking service.

Do not buy from them.

Update: if you try to give them a negative review they will lie and act as if you were the one getting angry, when really they were the ones to shout you down.

Lied about me "taking a chance" no I didn't the website automatically did that.

At the end of the day it may be good for training but the website is terrible, no excuse.

12 maj 2025
Omdöme utan inbjudan
Logotyp för topdogtraining.ie

Svar från topdogtraining.ie

Hello Mr Kenny

I’m sorry to hear you were unhappy with the service you say was provided by us.

Now we both know that what you wrote although based on an interaction with us isn’t really what happened.

1. You ordered a dog chew toy from our website costing €4,95 this was under our minimum spend of €19,95 for free delivery.

2. I emailed you within a few minutes to explain about our minimum spend and to say that I was sorry and would refund your payment.

3. You emailed me back within a few minutes with the following message “I still haven’t got my money back. You need to fix your website and stop creating difficulty for consumers like myself”

4. Realising you were upset and maybe worried that we were going to try to keep your payment of €4.95, I decided it best to phone you.

5. I phoned you within 10 minutes of receiving your email.

6. During our call I could hear the anger and annoyance in your voice. I asked on 2 different occasions if you had seen the minimum spend needed for Free Delivery (this is in big letters on all pages and cannot be missed) and you said on all occasions that you had but that you still decided to “take a chance” and go ahead with the purchase.

7. I explained on the call that I had already refunded your payment and that our credit card processors “Stripe” take 5 to 10 working days to refund.

8. Once our call ended, I had updated the website within 45 minutes to fix this issue.

9. At no stage did we try to charge you extra but instead cancelled the order, called you to reassure you and explain what had happened, refunded your payment and then fixed the website.

Detta är Trustpilot

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