Been waiting patiently for 6 weeks and heard nithing so emailed and still nothing. Wish I had used the other company that I ordered from before who had my boots to me in 3-4 weeks. Will never use t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Company is a joke. Ordered some copas for 170 quid. Been waiting 10 weeks. They have created a label saying Royal Mail are expecting the parcel. Been stuck on this for 10 days. Asked multiple times wh... Se mer
Sent my copas off to get a tongue strap added and I can’t be happier with the whole process and the results. 2 weeks from sending them to receiving them back with tongue strap added. Superb quality of... Se mer
Absolutely shocking customer service and communication. Ordered boots at start of August with waiting times of 2 weeks. It's nearly October now and still not received them. Got told they had been d... Se mer
Företagsinformation
Skrivet av företaget
Professional football boot customisation, a small family business that has been in operation for over 10 years. Established in 2011 we now cater to the very top professionals in the game!
Kontaktuppgifter
Storbritannien
- tootsboots.co.uk
2,3
Dålig
282 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 70 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The process took a lot longer than…
The process took a lot longer than advertised and when I chased them they seemed to speed up but they supplied the boots with the Wwrong studs. When I told them that, they didn’t reply or send the correct ones.
22 november 2024
Don't use!
Don't use!! I sent a pair of £240 boots to be widened in Dec 2024. The boots were never returned, claiming that Evri has lost them. Evri said any claim needs to go through tootsboots who have offered to pay me £20 in compensation. After paying £17.99 and the cost of the boots I'm now £257.99 out of pocket.
Extremely poor, can not be trusted.
12 februari 2025
Omdöme utan inbjudan
TIMLINE !!
Product Boots was excellent , top quality. Excellent Finish .
The timeline and interaction with Toots Boots was extremely slow , plus I had to chase down when the item was sent , as I got notice boots where sent and they where not !! This took another couple of weeks. I needed boots for tour and they missed the timeline. Just disappointing customer service overall
6 november 2024
👍👍👍👍👍👍👍👍👍👍👍
26 oktober 2024
Poor Communication and Issues with Boots
Boots have arrived after paying £170.00 and worn 3 times and 2 studs have come off, theses are WC boots black marked and the studs are from NIKE and stuck on to the World Cup boots, when questioned they said they are dual studs, and not putting on the world cup studs, now I am looking to progress via small claim courts to resolved this
2 december 2024
Omdöme utan inbjudan
Quality of product is good but waited…
Quality of product is good but waited over 3 months! And had email 3 times. There was not due warning when ordering.
26 juli 2024
Great quality service and workmanship.
Waited years to get my own custom boots made. It was worth the wait!! Had tootsboots custom make the only boots in my eyes……copa mundials. Great job and would highly recommend. Great service and communication throughout. Will definitely be using again.
John Spence
5 november 2024
Omdöme utan inbjudan
Pedí unas Copa Mundial Blackout…
Pedí unas Copa Mundial Blackout total,me avisaron que tardarían 10 semanas y así fue?ni un día más,ni un día menos.
El tiempo mereció la pena,es una customizacion impresionante.Repetiria sin duda.
23 oktober 2024
Omdöme utan inbjudan
Awful service
19 september 2024
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!! Waited over 85 days for my order when the website clearly states 2-4 weeks. Cancelled the order twice, with no response, until i issued a charge back with my bank and then all of a sudden my boots were ready. Sent the boots back the day they got delivered, has been another 2 weeks and have still not received my money back after being told it would be sent back to me over a week ago. I will be issuing a charge back again and will not be cancelling it with my bank this time. Absolutely abysmal.
14 oktober 2024
Omdöme utan inbjudan
Quality was good, communication poor
Quality was good. But severely disappointed with delivery time again. Twice now have ended up waiting much longer than anticipated. Website said 4 weeks when ordering, ended up waiting 12 weeks. Communication could have been better.
14 september 2024
HORRIFIC EXPERIENCE
HORRIFIC EXPERIENCE. Please read these reviews as they’re spot on. Was quoted 4-6 weeks in June. Still not arrived 15 weeks later. You will get bogus tracking details for an order which doesn’t arrive, and you will not get a reply to any request to refund. How Trading Standards aren’t involved, I don’t know!
23 september 2024
Omdöme utan inbjudan
I don’t no why you have sent me this…
I don’t no why you have sent me this email. I still don’t have my product you don’t reply on any social media emails etc. worse service I have ever had it’s been about 5 months and I still have nothing. Emails say Evri haven’t even received it yet. Awful
23 augusti 2024
Ordered boots 27 June
Ordered boots 27 June
Still waiting for my order
Had tracking number since 23rd August but EvRi still haven’t received from toots
23 augusti 2024
Still haven’t received my boots
Still haven’t received my boots, 3 months down the line, communication is shocking! 😡😡😡
21 augusti 2024
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