I did not receive my order after more than one month and no one reply to my emails and inquiries through contact form online. Utterly disappointed. Felt like I have been scammed.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered two items. Products shipped quickly to the US. However, one of the bottles were opened and pills were all over inside of box. Emailed Toms Nutrition (TN) to notify of issue and requested rep... Se mer
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I love Omega 3 Herring Caviar from Oliver Nutrition. It trully transformed my hair which is way thicker now. I've been using this product for over 2 years now and my hair was never more beautiful. It... Se mer
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I’m a professional golfer who used really struggle with on course fatigue and dips in focus and energy levels during my rounds. I switched over to Tom Oliver vitamins and supplements and straight a... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Providing the highest quality in premium nutritional supplements such as Omega 3, Vitamins including Vitamin D, Diet Protein Natural supplements, Vegan bars and more.
Kontaktuppgifter
148 Watling Street, NN12 6DB, Towester, Storbritannien
- sales@tomolivernutrition.com
- tomolivernutrition.com
3,2
Medel
481 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 16 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dear Sir/Madam,
Dear Sir/Madam,
I have not received my purchased package since August, and I am very disappointed with this delay. I kindly request a quick solution to this matter.
Regards,
Hanan Al Ghammas
27 augusti 2025
Svar från Tom Oliver Nutrition
Dear Hanan,
Please accept our sincere apologies for the inconvenience caused. An email was sent to you on 28th August to inform you that one item in your order was out of stock, and to ask whether you would prefer a replacement or a refund.
To resolve this matter promptly, we have dispatched the rest of your order and issued a refund for the out-of-stock item.
Thank you for your understanding, and we appreciate your continued support.
Kind regards,
Good product
27 juni 2025
Fast delivery with a good package
30 maj 2025
Did not receive the package to…
Did not receive the package to Switzerland! Very disappointing
16 maj 2025
Svar från Tom Oliver Nutrition
Dear Dina,
we do apologise for this. After investigating into the issue we can see your parcel is currently being returned to us due to being undeliverable. We would kindly ask you to contact us via email on sales@tomolivernutrition.com and we can confirm delivery address and reattempt to send your order.
Kind regards
Tom Oliver Nutrition
This is my 3rd order of magnesium…
This is my 3rd order of magnesium taurate. Highly recommend this product
27 maj 2025
HONESTLY I LOVE THIS PROUCED CAUSE IT…
HONESTLY I LOVE THIS PROUCED CAUSE IT HELP ME REDUSED MY ARTHRITIS , HELPED MY VOISON IN ONE WORD THERE AMAZING THANK YOU TOM OLIVER
30 april 2025
Huge let down in service
Huge let down in service ,
Place an order on 14th May 2025, but until today , I still have not received my order . Paid in full with credit card and was told there was a refund due to some expiry of production date. I am from Singapore.
14 maj 2025
Svar från Tom Oliver Nutrition
Dear Djohnnie,
Please accept our sincere apologies for the inconvenience caused.
As outlined in our previous email correspondence, a full refund was issued for the out-of-stock items in your order. Our records confirm that this refund was accepted on 22nd May 2025, the same day we received your response.
The remaining items were dispatched immediately on 22nd May. We have since raised an inquiry with DHL to determine the reason for the delivery delay, and we will share any updates with you directly via email as soon as we receive them.
We deeply regret any frustration this situation may have caused. As a valued customer, your satisfaction is extremely important to us, and we are committed to resolving this matter as swiftly and smoothly as possible.
Thank you for your patience and understanding.
Warm regards,
Tom Oliver Nutrition
Issue Resolved Fairly
My experience started off quite disappointing, but I genuinely appreciate the effort made by the Tom Oliver Nutrition team to resolve the issue. Their customer service was respectful and responsive, and the final outcome was fair. I hope this level of care continues for all customers in the future.
9 maj 2025
It has been several weeks that my…
It has been several weeks that my refund has not been complete, the items were never sent in the first place but even that after several contacts I did not receive any response on my issues.
12 mars 2025
Omdöme utan inbjudan
Svar från Tom Oliver Nutrition
Dear Sir, we are sorry to hear your feedback however, after investigating we cannot find an order nor any correspondence in regards to the above. please reach out to us at sales@tomolivernutrition.com with an order number and our team will happily take care of you.
Kind regards.
Tom Oliver Nutrition
Great product and service
24 februari 2025
Svar från Tom Oliver Nutrition
Dear Maryam,
Thank you for your feedback, and please accept our sincere apologies for the delay in your delivery.
Upon investigation, we found that Royal Mail initially encountered difficulties in delivering your package. Unfortunately, your order was temporarily misplaced, which led to the delay.
We have reached out to Royal Mail to understand why this happened and to help prevent similar issues in the future. While this was beyond our control, we are continuously working with our delivery partners across the UK to ensure efficient and timely deliveries.
Our goal is not only to meet our delivery commitments but to exceed them. We truly appreciate your patience and understanding.
If there’s anything further we can do for you, please let us know.
Kind regards,
Tom Oliver Nutrition
Service rating is a zero
Service rating is a zero. They never ever respond to questions. Lame. The product is good though.
31 december 2024
Svar från Tom Oliver Nutrition
Dear Amber,
Thank you for your feedback! We’re so glad to hear that you enjoy our products. However, we’re sorry to learn about your experience with our communications.
We’ve looked into this issue, but unfortunately, we couldn't find any messages from you via our website, email, or contact form under your name or order number. We take pride in our communication with customers, and we want to fully understand what may have gone wrong in this instance.
Could we kindly ask that you send an email to sales@tomolivernutrition.com with more details? We’re eager to assist and resolve any concerns you may have.
Thank you for your understanding, and we look forward to hearing from you.
Warm regards,
Tom Oliver Nutrition
Thank You Tom Oliver Team
Thank You Tom Oliver Team (and Jason for the missing bottle)
29 december 2024
1 year of use - v happy
Been using Tom Oliver Nutrition protein products for over a year - really like the taste and gentleness on my stomach
12 december 2024
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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