Tuckernuck Omdömen 236

TrustScore 3 av 5

3,1

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

For an expensive dress it arrived with a rip in one of the seams. I’m also between sizes XS and S (5’2, 120 lbs) and went with the XS and it swallowed me. The neckline was indecently low and in genera... Se mer

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Betygsatt 5 av 5 stjärnor

I bought my 3rd summer dress from Tuckernuck and I am very impressed with the quality., They are not inexpensive items but the quality is very good to justify the spend and the styles are classic. I... Se mer

Betygsatt 4 av 5 stjärnor

Excellent communication - very good quality - I loved the color of this dress, the flow (very flattering), the design was beautiful - however, it was very difficult to unzip (even right off a hanger)... Se mer

Betygsatt 1 av 5 stjärnor

This is the second item I’ve ordered from Tuckernuck that reeked of mold as soon as I opened the package. I wanted to explain this during the return process, but wasn’t given the option. It looks lik... Se mer

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Företagsinformation


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

236 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen inbjudningshistorik registrerad

Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Pearl White Short Sleeve Francoise Dress - Color Bleeding Issue

The dress looks great, but the first time I washed it, the black pockets bled onto the white dress. Super sad as this is the first negative experience I’ve had with a Tuckernuck product!

*update*
Changing my review to 5 stars. The team addressed my concerns promptly and I really appreciate how it was handled. Thank you!

30 april 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Anna! We are so sorry to hear about this experience and appreciate you letting us know. Please reach out to CX team directly (customerservice@tnuck.com) and they would be more than happy to assist with a replacement.

We apologize for any inconveniences this may have caused and look forward to making things right!

Betygsatt 3 av 5 stjärnor

I really wanted this to be a cool dress…

I really wanted this to be a cool dress and tho it has potential I should have minded other reviews. The leather portion is like a potato sack. I have hips w a smaller waist so this feels baggy around the middle. But I’m hoping I can get it altered to work for my body shape. The rest is good. Fingers crossed. (I’m 56, 5’5”, 130# size small.

10 maj 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Weird fabric and fit

I kept getting served an ad on Instagram for this dress and it’s in a style I usually wear for work so I went for it - immediate return. The fabric is so stiff (and I have other belted midi shirt dresses from Anthropologie - this is hurt your hands getting the buttons undone stiff) and the fabric is heavy yet has this cheap looking sheen and sound to it. The arms made the whole thing look like the Jetsons (and again I have sleeves like this that work, it’s the fabric that ruins it). For such an expensive dress, would look elsewhere.

9 maj 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi there, Thank you so much for taking the time to share your feedback. We’re sorry to hear this dress didn’t meet your expectations, especially with the fabric, fit, and overall feel. We truly appreciate you giving it a try and sharing these details with us, as feedback like this helps us continue improving the pieces we offer.

Please reach out to our Customer Experience team if you need any assistance trying a different style!

Betygsatt 5 av 5 stjärnor

Buy It For Life

I am so impressed with consistent Tuckernut quality that, even though I wasn’t sure I actually needed a green sweater, it looked so beautiful on the website, I figured I’d try to find a way to fit it into my wardrobe. Well, let me tell you: she is here to stay! This gorgeous (color, fit (XS 5’3 110lb), thick, and sturdy) Buy It For Life sweater fits my wardrobe like a fresh breath of air! She instantly has pride of place in all her green glory! If there are more colors in my size, her family will continue to grow! 💚 Shipping time was reasonable and packaging as usual in the happy Tuckernut mailer.

9 maj 2026
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Great service but dissatisfied with my purchase!

The service was excellent and the dress itself is very pretty. The top portion fit perfectly, but the skirt had far too much fabric. From the waist down it was extremely wide and added a lot of unnecessary volume, making me look much larger than I am. For reference, I’m a size M, 145 lbs, and 5'6". Unfortunately, it was a final sale, so I wasn’t able to return it.
The dress I purchased was the **White Seersucker Shawl Collar Adelaide Dress in White, size M**.

8 maj 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I am amazed at the quality of this…

I am amazed at the quality of this sweater. You can't tell by the photo or description, it is high quality fabric, not your typical knit. It feels and looks more cotton than polyester, it's not flimsy, a perfect weight and the cable is inset so it's very upscale in appearance.

6 maj 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Bad Customer Service

I purchased the Brown & Powder Blue Floral Zip Front Ellie Mini Dress Unfortunately, within about an hour of wearing it, the elastic in one of the sleeves broke. Because of the design with the puffy sleeves, it’s very noticeable—one sleeve stays full while the other looks droopy. I bought this a few months early for a girls trip and explained that it was the 1st time wearing it. They asked for pictures which clearly show the broken elastic but then came back and said too much time had passed and they couldn't tell how many times it was worn. I told them it was the first and only time worn they didnt care. They lost a customer

8 maj 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Tracy, We are so sorry to hear about your experience with the Brown & Powder Blue Floral Zip Front Ellie Mini Dress, and we truly appreciate you bringing this to our attention. We understand how disappointing it would be to have an issue with the sleeve elastic during your first wear, especially while on a trip.

Unfortunately, our 21-day return policy does not cover purchases made in the fall of 2025, so we are unable to process a return or replacement at this time. We sincerely apologize for the inconvenience and appreciate your understanding of our policy. Thank you again for sharing your feedback and we look forward to providing a better experience going forward.

Betygsatt 2 av 5 stjärnor

Garment Smelled, Customer Service Unhelpful

I ordered a sweater, which was packaged and delivered very well. When I opened the plastic bag containing the sweater, there was a strong chemical smell from the sweater. Perhaps the smell would come out with cleaning, but there is an attached tag that says the garment can't be returned if the tag is removed, which it would be for cleaning. I contacted Tuckernuck Customer Support and was told by the Virtual Assistant that I couldn't return it if it had been washed; I was on the phone for 20 minutes holding for a live person to discuss the situation, but no one ever came. I can't wear it unless it is washed. So the sweater is going back and it is unlikely I will buy anything from Tuckernuck again.

4 maj 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Kathy, We’re so sorry for your experience—this definitely sounds like a one-off situation, and not the standard we aim to deliver. We completely understand your concern about the odor and the return policy, and we’d love the chance to make this right for you.

We can absolutely send you a replacement, and our team would be happy to take care of this right away. Please give us a call or text (888-501-8101) so we can assist you directly and get this resolved as quickly as possible!

Again, we truly apologize for the inconvenience and appreciate you bringing this to our attention.

Betygsatt 3 av 5 stjärnor

Package was delivered late Saturday…

Package was delivered late Saturday night, left outside in an unsecure area. Driver did not call me to come and open the vestibule door. Package was not there in the morning.

Update: Package appeared in my vestibule Sunday afternoon. I love the skirt. It fits true to size

30 april 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Pat! Thank you so much for reaching out and letting us know about your delivery experience. We appreciate you sharing these details with our team and will be sure to look into your specific delivery experience with the respective carrier. Please know this is not the norm!

We look forward to providing a smoother experience in the future.

Betygsatt 2 av 5 stjärnor

I was so excited to get the Raya sequin…

I was so excited to get the Raya sequin dress for my brothers disco themed rehearsal dinner. The dress is so cute... but there is a major problem... it gave me an insane rash underneath both my my arms in the armpit region from the sequins. Like a rash that I had to get steroid cream for because it was such a bad reaction. I would think twice about getting this dress if you have sensitive skin. Which I don't really have... and I was only wearing it for about 5 hours. The rash finally went away about 2 days later. I'd maybe look at other sequin dress options because for $150 it was not the quality I was expecting from a price like that.

25 april 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Marlee, We’re very sorry to hear about your experience. What you described is not typical of our products, and we take concerns like this extremely seriously—especially when it involves your comfort and well-being.

This is certainly not the experience we want for our customers, and we regret that this impacted such an important occasion for you. We would appreciate the opportunity to look into this further and make it right. Please reach out to our Customer Experience team (customerservice@tnuck.com), and they will assist you with next steps as quickly as possible.

Thank you for bringing this to our attention.

Betygsatt 3 av 5 stjärnor

The fabric is beautiful

The fabric is beautiful and love the covered buttons. Very nice blouse but mine arrived with a big stain on the front so had to return. The other thing was it’s a bit wider in the bodice than I would have liked.

25 april 2026
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Goodbye Tuckernuck

I have always loved this brand, but I will never purchase from it again. Purchased the Hyacinth House Ditsy dress and paid $15 for a 2-day rush delivery. Ordered on a Tuesday and the dress arrived on Thursday. The dress, in my typical size, large, was tight in the chest. Reviewers had mixed opinions: some said the dress ran big or true to size, while one reviewer said it ran smaller. I did use their size chart measurements for a guaranteed fit, but it does not align, and it runs small. Someone stated it has an odd fit.

I immediately (same day it arrived) went online to return the dress and repurchase it in a larger size. I needed the dress for a baby shower on Saturday. I noticed they offered one-day shipping for $30 (next day), so I placed the order expecting it to arrive on Friday. I received a confirmation email that the dress would arrive by Monday. That's not one-day delivery!

I contacted customer service, who explained that the new order that was placed on Thursday (the same day, right after I received the mis-sized dress), but it was after 2pm. They do not consider Saturday or Sunday as business days. They did apologize and stated I would get a full refund. I have always ordered dresses from them and have never had this type of issue. There was no way to cancel the order after it had been shipped.

Now, when it arrives, I need to open it and attach a return slip inside. I want to return it without opening it. This whole thing could have easily been avoided if your size chart and shipping were clearly accurate and concise. I am out $15 for the 2-day shipping on my first order. So disappointed in Tuckernuck. Please stop sending me emails.

24 april 2026
Omdöme utan inbjudan
Logotyp för Tuckernuck

Svar från Tuckernuck

Hi Sylvia, We’re so sorry for the confusion surrounding our shipping schedule—we completely understand how frustrating this experience must have been, especially with a time-sensitive event.

For additional clarity on timing and delivery expectations, please see our shipping details here: https://tnuck.com/pages/shipping. While we currently do not offer weekend delivery, we understand how valuable that option would be and are hopeful to provide Saturday delivery in the future.

We also truly appreciate your feedback on the fit of the dress. Hearing that the sizing and fit did not align with expectations is important to us, and we will be sure to share this with our team as we continue working to improve consistency and accuracy.

We’re very sorry for the inconvenience this caused and appreciate you taking the time to share your experience. We hope to provide you with a much smoother experience in the future.

Betygsatt 3 av 5 stjärnor

Very short

I should have taken previous review seriously when she mentioned it being great for her 14 year old. This dress is well made but definitely felt like it was made for a teen. Very very short and so proportions just looked off and I’m just 5’4”. I know that’s the style so if you want extra mini with high waist line this is perfect. Loved the fabric and it fit true to size otherwise. A larger size would have been too roomy everywhere else

23 april 2026
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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