My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After having my Samsung Galaxy Ring for 11 months, I noticed the rapid decrease in battery life. Despite charging, the battery would constantly drain. I requested a repair via the Samsung website wh... Se mer
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Quick efficient and clean stress free experience. DPD picked collected and delivered it back but TMT looked after my device. Returned all repaired, a lot then I expected too. Was originally told 10-12... Se mer
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They repaired my samsung flip 7 screen. Phone picked up from my house and redelivered within a week. Excellent repair, phone looks like new. Thanks!
Företagsinformation
Informationen kommer från olika externa källor
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Kontaktuppgifter
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Storbritannien
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från TMT First
Hi there, Matt.
Thank you for your review!
We’re glad to hear you had a good experience and that our service was quick. Providing efficient and reliable support is something we always aim for, so it’s great to know we delivered on that for you.
We appreciate your feedback and look forward to assisting you again in the future.
Kind regards,
Owen
They provide a wonderful repair service…
They provide a wonderful repair service for Samsung products. I had damaged one of my Galaxy Buds3 Pro earpieces, and through Samsung Members I was able to get them picked up by a well renowned courier. Turnaround was remarkably quick following their inspection and quote, and the outcome a great success, like new again!
23 april 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, John.
Thank you for your fantastic review!
We’re delighted to hear about your positive experience with our Samsung repair service. It’s great to know that the collection process via Samsung Members was smooth and that you were satisfied with the quick turnaround following inspection and quotation.
Most importantly, we’re pleased we could restore your Galaxy Buds3 Pro earpiece to “like new” condition. Your feedback means a lot to our team and reinforces our commitment to providing efficient, high-quality service.
If you ever need assistance again, we’ll be more than happy to help.
Kind regards,
Owen
TMT First went the extra mile and…
TMT First went the extra mile and organised a replacement device instead of a repair.
As it was a replacement the device has been returned extremely quickly, and is in full working order.
20 april 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Darren.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Quick
Quick, fixed(actually replaced to aid speed of return).Clean device. Thank you.
20 april 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Adedayo.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Straight swap for a new Samsung Galaxy…
Straight swap for a new Samsung Galaxy buds 3 pro
23 april 2026
Svar från TMT First
Hi there, Masteroftimeuk.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Absolutely great service
Absolutely great service, amazing communication at every stage, cannot fault.
I would highly recommend 👌
14 april 2026
Svar från TMT First
Hi there, Mr Birring.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us here at TMT First.
Kind regards
Owen
Out standing work speeded turn around…
Out standing work speeded turn around would recommend them all day
21 april 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Tony.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great customer service and replaced my…
Great customer service and replaced my damaged galaxy buds. Called me to to give me an update on repair
20 april 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, James.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Item came back saying it was repaired…
Item came back saying it was repaired however, no notes saying 'what has been repaired' and the fault still continues.
16 april 2026
Svar från TMT First
Hi there, James.
Thank you for leaving feedback.
When checking your account, I can see that we made contact with you following the latest order with us advising you to arrange a collection through Samsung so we can investigate your issues further.
Previously, you had both replacement buds and a cradle so we need to see why you are still experiencing the same fault despite a succesfull repair.
Kind regards
Owen
Professional and Efficient Service
Very good service, quick and efficient. Highly recommend.
19 april 2026
Svar från TMT First
Hi there, Seet.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Thanks for quick pickup and delivery
Thanks for quick pickup and delivery. Very pleased for the repair and quick turn over. Thank you
18 april 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Muhammad.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Time of delivery was prompt
16 april 2026
Svar från TMT First
Hi there, Youpele.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Super Service
Excellent service from pick up & packaging to the fast repair process followed by return
17 april 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Julie.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Brilliant service
Brilliant service. I had an item sent to them for repair and it was sorted out and back to me within 4 working days of leaving the house. They even called a week later asking if everything was still okay with it and if the fixes were working well.
13 april 2026
Svar från TMT First
Hi there, Martin.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Fast and efficient, what more could you want?
Fast, precise, no time wasted.
17 april 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Darius.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
This was the Authorised Service Partner…
This was the Authorised Service Partner for Samsung they processed my repair /replacement in good time and was happy. I was kept informed all along the process when updates where necessary.
31 mars 2026
Svar från TMT First
Hi there, Richard.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Svar från TMT First
Hi there, Mirka.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Quick efficient and clean stress free…
Quick efficient and clean stress free experience. DPD picked collected and delivered it back but TMT looked after my device. Returned all repaired, a lot then I expected too. Was originally told 10-12 working days but got it back within 7 working days.
15 april 2026
Svar från TMT First
Hi there, Mohammed.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Svar från TMT First
Hi there, Robert.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
Svar från TMT First
Hi there, Luis.
Thank you for leaving feedback. We are thrilled to hear that you had a great experience with us here at TMT First.
Kind regards
Owen
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