My local, Samsung authorised repair centre at EE said warrenty wouldn't cover my LED issue so wanted to charge me £700+ to repair the whole phone instead. I went through Samsung Support and they then... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After having my Samsung Galaxy Ring for 11 months, I noticed the rapid decrease in battery life. Despite charging, the battery would constantly drain. I requested a repair via the Samsung website wh... Se mer
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Quick efficient and clean stress free experience. DPD picked collected and delivered it back but TMT looked after my device. Returned all repaired, a lot then I expected too. Was originally told 10-12... Se mer
Företaget har svarat
They repaired my samsung flip 7 screen. Phone picked up from my house and redelivered within a week. Excellent repair, phone looks like new. Thanks!
Företagsinformation
Informationen kommer från olika externa källor
We are an official Samsung repair partner, repairing both in and out of warranty smartphone, tablet and wearable devices to Samsung's high standards.
Kontaktuppgifter
TMT First, Holditch House, Holditch Road, ST5 9JQ, Staffordshire, Storbritannien
- 01782 576930
- info@tmtfirst.co.uk
- tmtfirst.co.uk
4,5
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
fast service and great work thank you
10 maj 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Muhammad.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Good comunication and delivery service
14 maj 2026
Svar från TMT First
Hi there, Corinne.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Svar från TMT First
Hi there, Chris.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
A very quick response to my repair and…
A very quick response to my repair and my ear buds were returned a few days after being collected. Excellent service
13 maj 2026
Svar från TMT First
Hi there, Mr Yates.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
I got my phone fix paid £200 and a week…
I got my phone fix paid £200 and a week later dead pixels appeared again and when asked to fixed it they quoted £200 again. No dropping or damage to the phone just appeared again.
14 maj 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Prudent.
Thank you for leaving feedback.
When reviewing your order it shows that the dead pixels on your screen were caused by impact puncture marks meaning the device would not be covered by the warranty.
I can see you requested the inspection to not go ahead and since, the device has now been returned unrepaired as requested.
Kind regards
Owen
Repair was quick
Repair was quick, informative and they did a whole system check list for my phone to boot.
Thanks Much!
14 maj 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Rory.
Thank you for leaving feedback.
We are thrilled to hear that you had a great expierence here with us at TMT First.
Kind regards
Owen
Delighted with the service.
Efficient collection and return.
Excellent repair - great to see my watch working again.
13 maj 2026
Svar från TMT First
Hi there, Bennett.
Thank you for leaving feedback.
We are thrilled to hear that you had a great expierence here with us at TMT First.
Kind regards
Owen
Svar från TMT First
HI there, Ali.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great service
Great service ! I sent a pair of galaxy buds 3 pro for repair and my experience was great from the start to finish . After I sent them I received a call from their customer service to confirm that they had received them and after that I received another one in which they updated me with the outcome of the service in which they said that they replaced them free of charge. 5 out of 5 stars ! Thank you !
6 maj 2026
Omdöme utan inbjudan
Svar från TMT First
HI there, Sempastiano.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Perfect!
Very quick service & was kept fully updated throughout.
Product has come back very well packaged & works perfectly.
Thank you very much!
7 maj 2026
Omdöme utan inbjudan
Svar från TMT First
Hi Tom.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
Svar från TMT First
Hi Femi.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
So quick exellent service
10 maj 2026
Omdöme utan inbjudan
Svar från TMT First
Hi Emi.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
Svar från TMT First
Hi Anonymous.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
The Company kept me advised of progress…
The Company kept me advised of progress at all times by phone call, text and email.
I would happily recommend them to anyone
12 maj 2026
Omdöme utan inbjudan
Svar från TMT First
Hi Sandra.
Thank you for leaving feedback.
We are thrilled to heard that you had a great experience here with us at TMT First.
Kind regards
Owen
Svar från TMT First
Hi there, D Curran.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
I am extremely satisfied with the…
I am extremely satisfied with the entire service from start to finish regarding my S25 Ultra repair. The collection and return process was smooth, professional, and very convenient, which made the whole experience stress-free.
The repair itself was absolutely exquisite — my phone came back looking and functioning perfectly. You can really tell the work was done with care and high attention to detail. Communication throughout the process was also excellent, and everything was handled efficiently and professionally.
Truly one of the best repair service experiences I’ve had. Highly recommended, and thank you again to the whole team for the outstanding service!
7 maj 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Cryz.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Smooth process
Smooth process, collection repair returned while been informed all the time.
27 april 2026
Svar från TMT First
Hi there, Col.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Very easy to talk to
Very easy to talk to, helpful, informative. Kept updated about the repair, collected and returned quickly.
1 maj 2026
Svar från TMT First
Hi there, Heather.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Great communication and service
Great communication and service. Samsung ring came back like new and perfectly packaged. Quick turnaround and kept updated regularly throughout the process
7 maj 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Sarah.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
Repair of my samsung bud 3pro was… lovely
Repair of my samsung bud 3pro was timely. Earbuds was replaced and sent back seamlessly. Proper communication via email was maintained by the company all through the period of repair and return.
1 maj 2026
Omdöme utan inbjudan
Svar från TMT First
Hi there, Michael.
Thank you for leaving feedback.
We are thrilled to hear that you had a great experience here with us at TMT First.
Kind regards
Owen
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