1st capsule was not great. Most items were not available in my size Appreciate customer service rescheduling another. Not sure that each session is taken into consideration to make the whole design... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Achtung Betrug!!! Achtung Betrug!!! Title App ist eine höchst betrügerisch agierende Apo. Es werden anfangs mit geringen Gebühren gelockt und dann Gebühren berechnet ohne dass eine Leistungen erfol... Se mer
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I am loving the input and guidance. What I am not loving is the fact that the items I would like to order I cannot tell if they are inUSD or Australian dollars. I would also like to know where the si... Se mer
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I was not sure what to expect from my first styling session, and I was pleasantly surprised by how easy and straightforward it was. The texting format made it easy to fit the session into my day with... Se mer
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Företagsinformation
Skrivet av företaget
TITLE is a personalized shopping & styling service. With the support of real stylists, TITLE helps you gain a quiet sense of confidence - knowing what suits you, why it works, and how to build outfits that feel right for your life. With a TITLE membership, you receive: 1. 28-day personalised style plan 2. Curated outfit recommendations tailored to your needs1-on-1 sessions with professional stylists 3. Fashion insights tailored to your preferences
Kontaktuppgifter
Storbritannien
- title-app.co
4,0
Bra
1 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The agent that help me was empathetic…
The agent that help me was empathetic to my situation and helpful.
15 april 2026
Svar från Title App
Dear Nhi!
Thank you for your kind feedback!
We're so glad to hear that the agent who assisted you was empathetic and helpful. Providing understanding and effective support is very important to us.
It’s great to know your experience reflected that. We truly appreciate you taking the time to share this!
Kind regards,
Head of Customer Success
TITLE Team
Achtung Betrug!!!
Achtung Betrug!!!
Achtung Betrug!!!
Title App ist eine höchst betrügerisch agierende Apo. Es werden anfangs mit geringen Gebühren gelockt und dann Gebühren berechnet ohne dass eine Leistungen erfolgt. Es wird keine Rechnung gestellt und im
Kleingedruckten wird man über den Tisch gezogen. Reklamation über PayPal wird verzögert und man hat keine Chance an sein Geld zu kommen.
6 april 2026
Omdöme utan inbjudan
Svar från Title App
Dear Alexandra!
Thank you for the review!
We’re sorry to hear about your experience and take feedback like this very seriously. We do not intend to mislead users, and we strive to be transparent about our pricing and services. We understand how concerning unexpected charges and a lack of clarity can feel.
Your comments help us identify where we need to improve communication and user experience. Please reach out to our support team at customer.care@title-app.co so we can review your case and assist you further.
Kind regards,
TITLE Team
C'est une arnaque complète
C'est une arnaque complète. Fuyez !
Réponses automatiques qui ne répondent pas à vos questions.
Le seul but est de vous piéger dans un abonnement automatique.
Multiplier 44.90 € par le nombre de piégé(e)s et quand on épluches les conditions générales (qu'on ne lit jamais malheureusement) l'arnaque est décrite en toutes lettres.
Honteux d'abuser des gens ainsi.
1 april 2026
Omdöme utan inbjudan
Svar från Title App
Dear Raphaelle!
Thank you for the review!
We’re truly sorry to hear about your experience and understand how frustrating this must feel. We want to assure you that our goal is to provide a transparent and helpful service, not to mislead our users. Your feedback regarding communication and subscription clarity is taken very seriously, and we will review it internally.
Please reach out to our support team at customer.care@title-app.co so we can look into your case and assist you directly. We appreciate you bringing this to our attention and giving us the opportunity to make things right.
Kind regards,
TITLE Team
Very helpful information
Very helpful information! I feel more empowered to choose the right looks for me.
28 mars 2026
Svar från Title App
Dear Melony!
Thank you for your feedback!
We’re thrilled to hear that you found the information very helpful. Helping our users feel confident and empowered in their choices is exactly what we aim for.
Your input encourages us to keep providing useful guidance and resources. We truly appreciate you taking the time to share your thoughts.
Kind regards,
TITLE Team
I am enjoying figuring out my body…
I am enjoying figuring out my body shape and what clothes will be best for me
1 mars 2026
Svar från Title App
Dear Tina!
Thank you for sharing your experience!
We’re so glad to hear that you’re enjoying the process of discovering your body shape and what styles work best for you. It’s wonderful that the journey feels empowering and helpful.
Our goal is to support you in feeling confident and comfortable in your choices. We appreciate you taking the time to share your thoughts and are excited to be part of your
journey!
Kind regards,
TITLE Team
Tried the subscription initially and…
Tried the subscription initially and cancelled right away. I have been getting monthly charges and can not get a refund. THIS IS A SCAM!!
23 mars 2026
Omdöme utan inbjudan
Svar från Title App
Dear Debbie!
Thank you for the review!
We’re very sorry to hear about your experience. This is not the kind of service we want our users to encounter.
Please contact our support team at customer.care@title-app.co with all relevant details so we can investigate the charges. We take these issues seriously and want to help resolve this promptly. Your feedback is important, and we appreciate you bringing this to our attention.
Title is a scam and you will lose money!
I was charged an extra charge for a service I never signed up for. I also realized the stylist working with me was going to be AI, not a human stylist. I asked for a refund and they said they didn’t refund for customer dissatisfaction. I asked why if dissatisfaction was from being mislead, and they said nothing. I went through PayPal and it was one of the first times PayPal didn’t side with me. It was clear that Title was deceptive. I have no idea how PayPal sided with them. Title is a total scam. Please stay away from them.
1 februari 2026
Omdöme utan inbjudan
Svar från Title App
Dear Diane!
Thank you for the feedback!
We’re sorry to hear about your experience and understand how frustrating this situation must feel. We take concerns about billing and transparency very seriously, and we regret if anything was unclear or did not meet your expectations. Our goal is to provide a clear and positive experience for every customer, and your feedback highlights where we need to improve.
We would appreciate the opportunity to review your case and provide further clarification or assistance. Please reach out to our customer care team at customer.care@title-app.co so we can look into this for you and work toward a resolution.
Kind regards,
TITLE Team
TITLE-App Response
LATEST UPDATE
After writing this review I was contacted by the head of the customer success team - she apologised and has organised a full refund for me.
I signed up a week ago and even before I had my first session $NZD 34.00 was taken from my account followed by another payment of $NZD59.66 of which I was not advised of.
When I complained I received a reply from their so called customer service that there will be no refunds.
I didn't receive any of the promised services, do not sign up to this sham company!
6 mars 2026
Omdöme utan inbjudan
Svar från Title App
Dear Bernadette!
Thank you for your feedback.
We’re very sorry for the confusion and inconvenience you experienced with unexpected charges and the lack of service. We’re glad to hear that our Head of Customer Success was able to reach out and solve the issue for you.
Our team strives to ensure clear communication and reliable service, and we regret that this was not your initial experience. We appreciate you bringing this to our attention and hope your issue has now been resolved to your satisfaction.
Kind regards,
TITLE Team
TIMO A LA ENÉSIMA POTENCIA
TIMO. He contratado por 4 semanas para asesoramiento de outfits. Cuando intento agendar una sesión, que es así como funcionan, a base de sesiones online, la aplicación me indica que no hay hueco ningún día.
Además, yo contraté por 14-15€ y me han cobrado 44€.
VAYA ESTAFA.
7 mars 2026
Omdöme utan inbjudan
Svar från Title App
Dear Reyes!
Thank you for your feedback.
We’re very sorry to hear about the trouble you experienced with scheduling your consultation and the unexpected charge. This is certainly not the experience we want for our users.
Please reach out to customer.care@title-app.co so our team can review your case and help resolve the issue promptly. We appreciate you bringing this to our attention and hope to make things right.
Kind regards,
TITLE Team
The advertise money k guarantee but…
The advertise money mba k guarantee but they will not refund any money, even if you’ve never used their service.
I wasn’t expecting the previous billings just today’s. I got a polite F off response
7 mars 2026
Omdöme utan inbjudan
Svar från Title App
Dear Cathy!
Thank you for your feedback.
We’re sorry to hear about the issues you experienced with unexpected charges and the lack of a satisfactory response. Our goal is always to provide clear billing information and fair support.
Please contact customer.care@title-app.co so our team can review your case and assist you directly. We appreciate you bringing this to our attention and hope to resolve the matter promptly.
Kind regards,
TITLE Team
100% scam
100% scam. Save your money and go directly to the sites that sell the clothing. The styling is so bad and the company has the worst Customer Service. The lines they have are Commense, Steve Madden, Tory Burch and the gap. The capsules are a complete waste because they wont have your size and the things you like are not available. Don't waste your money!!!!!!!!
6 mars 2026
Omdöme utan inbjudan
Svar från Title App
Dear Elizabeth!
We’re really sorry to hear about your experience and completely understand your frustration.
It’s upsetting when the items you’re excited about aren’t available or don’t fit your style. We strive to make our capsules versatile, but sometimes availability can be limited, and we’re always working on improving this.
Your feedback about sizing and customer service is very important, and we’ll use it to make our service better. If you’d like, you can reach out to us at scustomer.care@title-app.co so we can try to help resolve this personally.
Kind regards,
TITLE Team
Son unos estafadores cuidado
Son unos estafadores cuidado, me cobraron 35 euros con engaños por un servicio que cancelé inmediatamente y que no he utilizado, he reclamado por Paypal pero se niegan a devolver mi dinero
1 mars 2026
Omdöme utan inbjudan
Svar från Title App
Dear Maria!
Thank you for sharing your feedback.
We’re sorry to hear that you feel this way and understand how frustrating this situation must be. Our goal is to provide clear information about services and billing, and we regret that your experience did not reflect this.
Please contact our support team at customer.care@title-app.co with the email address associated with your account so we can review your case and assist you further. We appreciate you bringing this to our attention and will do our best to help resolve the issue.
Kind regards,
TITLE Team
Do not sign up for this APP
I would give the Title APP no stars if it was possible. I signed up for the APP and when I was sent the outfits they had chosen for me they were completely off base. I wrote to explain I was disappointed and to ask for the account to be cancelled and refunded and it was cancelled but not before they charged me a second $47 in US funds. They did not give me a refund but credited my account for $94 US. This is not very helpful as I will never use this app again so basically I have spent $94 US and received absolutely nothing in return. I do not recommend this APP to anyone. It was a total rip off.
UPDATE: TITLES response was meaningless. The asked me to contact them and this is the response they gave:
"Hello Sara, thanks for your message!
I’m sorry to hear that you’ve had a negative impression of our service. I completely understand your frustration, and please know that we take all feedback seriously.
We will take your comments into consideration as we continue to improve our service and user experience.
Thank you for sharing your thoughts with us.
Helly from Customer Care Team"
Clearly, given other reviews, they have not improved their customer service and this is simply a general reply they send to everyone. Again, I repeat, keep your money in your pocket. This is a total rip off!
16 februari 2026
Omdöme utan inbjudan
Svar från Title App
Dear Sara!
Thank you for taking the time to share your experience.
We’re very sorry to hear that the outfits you received did not match your expectations and that the situation with the charges and account credit left you feeling frustrated. Our goal is always to provide personalized styling and clear billing, and we regret that this was not your experience. Credits are sometimes issued as a faster way to resolve billing concerns within the account, but we understand that this may not have been helpful in your case.
If you’re open to it, please reach out to our support team at customer.care@title-app.co so we can review your case and assist you further. We appreciate your feedback and will share it with our team as we continue working to improve the service.
Kind regards,
TITLE Team
Svar från Title App
Dear Maureen!
Thank you so much for your wonderful feedback!
We’re thrilled to hear that Eva made such a positive impression. Being warm, patient, and highly informative is exactly the kind of support we strive to provide.
We’ll be sure to share your kind words with her — it will mean a lot. We truly appreciate you taking the time to recognize her great work!
Kind regards,
TITLE Team
It’s fun with a nice and wide variety
2 mars 2026
Svar från Title App
Dear Lisa!
Thank you for your feedback!
We’re so glad to hear that you’re having fun and enjoying the nice, wide variety available. Offering diverse options to explore different styles and preferences is something we truly value.
It’s wonderful to know the experience feels engaging and exciting for you. We appreciate your support and look forward to continuing to inspire you!
Kind regards,
TITLE Team
Capsule wardrobe consultation
My stylist was friendly, efficient and very helpful. I’m looking forward to seeing my capsule wardrobe and trying some new looks to upgrade my style game. Thank you!
2 mars 2026
Svar från Title App
Dear Rosie!
Thank you so much for your lovely feedback!
We’re thrilled to hear that your stylist was friendly, efficient, and helpful during your capsule wardrobe consultation. It’s exciting to know you’re looking forward to seeing your curated capsule and experimenting with new looks.
Upgrading your style in a way that feels authentic and fun is exactly what we aim for. We truly appreciate your trust in us and can’t wait for you to enjoy your refreshed style journey!
Kind regards,
TITLE Team
Svar från Title App
Dear JoAnn!
Thank you for sharing your thoughts!
We’re glad to hear you’re finding Title interesting so far. If you haven’t found exactly what you need yet, we’d love the chance to help guide you in the right direction.
Sometimes, a few adjustments in preferences or filters can make a big difference. If you’d like personalized assistance, feel free to reach out to us at customer.care@title-app.co — we’re here to help you get the most out of your experience.
Kind regards,
TITLE Team
Gives me clarity on what to wear…
Gives me clarity on what to wear accordingly to the occasion. It give me freedom and sensation of feeling good!
1 mars 2026
Svar från Title App
Dear Brigitte!
Thank you so much for sharing this beautiful feedback!
We’re thrilled to hear that Title gives you clarity on what to wear for different occasions. Feeling confident, free, and good in what you’re wearing is exactly what we hope to support.
It’s wonderful to know the experience is helping you feel more at ease and empowered in your style choices. We truly appreciate your kind words and support!
Kind regards,
TITLE Team
It’s really easy
This site was very easy to follow and I can’t wait to get my first order.
25 februari 2026
Svar från Title App
Dear Valued Customer!
Thank you so much for your feedback!
We’re thrilled to hear that you found the site easy to follow. Creating a smooth and enjoyable experience is always our goal.
We’re just as excited as you are for your first order and can’t wait for you to receive it. Thank you for being part of the journey with us!
Kind regards,
TITLE Team
La asistente fue muy precisa y se…
La asistente fue muy precisa y se ajustó a mis gustos para crearme un atuendo que me ha gustado mucho
25 februari 2026
Svar från Title App
Dear Cristina!
Thank you so much for your feedback!
We’re thrilled to hear that the assistant was precise and truly tailored the outfit to your tastes. Creating personalized recommendations that feel aligned and exciting is always our goal.
It’s wonderful to know you loved the final look. We can’t wait to help you discover even more outfits you’ll feel amazing in!
Kind regards,
TITLE Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.