First time using Tiny Explorers, we needed a carseat for a holiday, and everything went great! I found the hiring lengths were generous in that I booked a couple extra days at both ends to give m... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Couldn’t recommend enough !! Absolutely fantastic service if i could give 100 stars i would ! I have a autistic 8year old son who is very temperamental so having having this buggy to take away for our... Se mer
Second time using Tiny Explorers and such a life saver! Rented the Joolz pushchair and buggy board plus the maxi cosi nomad car seat. All arrived clean, in good condition and in advance of the reques... Se mer
Superb communication with company. Messaged on Whatsapp - very quick to reply and change the rental dates. The plane pal was absolutely excellent. My 4 year old slept the whole overnight flight. W... Se mer
Företagsinformation
Skrivet av företaget
The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.
Kontaktuppgifter
Gladstone road , br6 7ea, London , Storbritannien
- 02071013642
- Info@tinyexplorers.co.uk
- tinyexplorers.co.uk
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very easy!
Very easy rental service for the airplane harness. Ordering was smooth, arrived when expected, and process for returning was made as easy as possible, including collection from house. Would definitely recommend. Thank you!
Great service
Great service, easy to use. Helped immensely on our holiday without costing the world!
Great services
Great services, products were in great condition! And efficient return process too.
Amazing company
Amazing company, all items were great and made our holiday so easy. Receiving and sending items was so straightforward will definitely be using them again soon!
There was a delay on my product and…
There was a delay on my product and they handled it so quickly and professionally. I even received a refund for the lost time as compensation for the delay. Very impressed. It’s small things like this that leave a positive memory in your mind and I would definitely go with this company as they have gained my trust. Thank you!
Tiny Explorers was a lifesaver!
Tiny Explorers was an absolute lifesaver when our stroller was broken by our airline and completely unusable. We were able to get a very high quality stroller rental within a few days of our arrival delivered right to our Airbnb at a very reasonable price (I looked at several different companies). We could not have managed during our three week stay without it. Pick-up was also very easy and Tiny Explorers staff were great communicators throughout. Highly recommend them!
Amazing customer service
Amazing customer service; great products & really useful service that is good value.
Overall it was a good experience
Overall it was a good experience, and allowed us to have a really nice holiday with family in the UK, without having to bring a lot of things from Australia.
Although the delivery and return was fairly smooth, it did introduce a fair amount of ansiety, and the instructions weren't specific to our order, instead being a very long list of various instructions that we had to figure out. Also, we were lucky that it was being delivered to family (not a hotel or short-term rental), as it arrived a day before expected, and I'm not sure how we would have made that work otherwise.
The items were quality, and well priced, just the logistics and communication that could be improved.
Don't hesitate - book with them
This company is amazing! Firstly, let's talk about the products. I GOT A BRAND NEW Joolz Aer 2. I was the first to use it. My baby's toosh was the first to be in that buggy!
Now, let's talk about customer service. Staff replying to the WhatsApp messages are friendly, knowledgeable and kind.
Needless to say, I am a repeat customer and will be using them until my baby is 18 years old haha 🤣
Great service
Easy to book, delivered ahead of leaving for our holiday and simple to return after. I contacted via WhatsApp with a query about the return and they responded instantly. I’ve used Tiny Explorers several times now and will continue to do so.
Excellent product and prompt delivery.
Excellent product and prompt delivery.
They went out of their way to contact me as they realised I had been confused of their location when I said I would collect it. They saved me a 3 hour round trip through their initiative- thank you!
Super easy process
Super easy process. The item I rented arrived earlier than I needed it, which gave me nice peace of mind. The return process was easy through Royal Mail. I will definitely rent again from Tiny Explorers!
Really great concept
Really great concept, some baby products are so expensive and you only need them for a couple of days for holiday! Buying second hand is an option but then you have to sell it afterwards. As a working mum with 3 kids I’m always looking for ways to save time and money whilst still having everything we need. Rental was easy with good instructions for return
Doona pushchair and base
We hired the Doona pushchair and base for the car whilst over in the UK for 20 days and what a experience start to finish. We came over from Australia and the car seat we were given from the car rental company was shocking to say the least, so after a little research I came across Tiny Explorers and they were a delight to deal with. Within 24 hours I had the Doona and base sent to us in the West Midlands with also the foot muff. For collection/return Tiny Explorers organised DPD to collect which was so convenient for us. When we come back again I will 100% be using them and would recommend them to anyone!
Fabulous company
Fabulous company, speedy delivery and great customer service
Great concept and service
This is a great concept for anyone who wants to try before they buy or need something short term. We hired the seat to sleep for our 16 hour flight with a 2yo and 5yo. Whilst the Lufthansa crew were not happy about us using in on the outbound flight, the Swiss Air crew didn't say a thing. They were helpful on our commutes when travelling around by minibus/ferry too. The items arrived sooner than anticipated always a bonus and having the returns bag/QR code makes the return super simple especially when battling Jet lag and little ones!
An absolute dream
An absolute dream - reasonably-priced, great customer service and the whole process couldn’t be easier.
This is my second time using Tiny…
This is my second time using Tiny Explorers and I’m very impressed.
Products always arrive ahead of schedule, and in great condition.
I will definitely be using again and recommending to others.
Items came in great condition but pricey to extend
Items I ordered came in great condition, no issues whatsoever. However, I was charged £30 to extend for 1 day, which I thought was a bit unreasonable.
Great company with very good quality…
Great company with very good quality products. Highly recommend.
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