tiney Omdömen 

The app does not work properly, it keeps crashes and I cannot access messages from my childminder.

After a very stressful time of being made redundant I decided to pursue my dream of childminding, after a very lengthy process of trying to register with OFSTED I came across Tiney, right from my very first interaction with tiney they’ve been amazing, a special shoutout to Harry my advisor for always being extremely supportive and constantly reassuring me I would make an amazing childminder. I have been registered for a few days and have already had enquires from parents regarding places for their children. I don’t think this would’ve been possible without tiney.

I had the amazing privilege as an author to partner with Tiney in the delivery of one of their Tiney online Bookclubs with their community based on my latest book 'Oopsy Whoopsy Daisy". From the initial communication with Kim, to the meeting she set up to meet with herself and Claire, to the progression of the collaboration with Claire through to the delivery with the team; the entire process was smooth, supportive, collaborative and educational! It's clear they provide so much valuable content for their community, and the bookclub is just one example of this. It was wonderful to have worked with them and learned from their expert knowledge and practice. It is also abundantly clear they are passionate about supporting the healthy holistic development of children and childminders. I couldn't recommend them more and look forward to future collaborations.

I received all the training and knowledge I needed to become a childminder through Tiney. The company are incredibly supportive and genuinely passionate about helping me succeed as a registered Childminder. Their compassionate approach made the entire process smooth and encouraging.

What a wonderful journey I have had on becoming a childminder. I became fully registered in July. And have found my whole process from enquiring and speaking to my advisor to becoming a completely full childminder fantastic. Initially on your first call and your questions and the advisors question you’ll find o it if you are a suitable candidate for childminding from there you’ll be advised on costs (nothing is hidden) and training program. With rewards on completion. After registration you’ll then have a new tiney team looking after you. And they are also incredible, always there for any query, to help with invoices and payments. All round great support.

Honestly I do not regret at all being with Tiney. All thanks to Tiney, I am enjoying my dream job. The support has always been there since day one and still receiving it from Tiney.
I appreciate and recommend Tiney to families and friends.

I recently had the opportunity to speak with Kim Esnard (Head of Education & Training at tiney). It was an absolute pleasure to speak with her! She left me feeling inspired, confident and excited about my future as a tiney childminder. I truly am very grateful to be part of such a wonderful team/community. Kim's ability to bring out the best in others is truly remarkable!

I simply have no words for Kim. She is amazing part of tiney. She is a person who makes sure things go smoothly for tineys. I have been with tineys childminder. I spoke to kim and fell in love with how nicely she handles and explains everything. 5 star for kim

I have been a tiney childminder for just over a year now and I’m so happy I chose to go down the agency route and with tiney in particular.

They provided high-quality, comprehensive training and close support throughout the registration process and once registered you have a huge wealth of accessible training and resources at your fingertips through their slick app experience, which is constantly getting added too.

For me, their quality assurance visit (instead of Ofsted) was such a supportive and positive process.

I know some childminders have some issue with Tiney’s response time for in-app queries, but I know this is something tiney is aware of and working on and is a result of their exponential growth and I’ve never had issue quickly getting through to someone on the phone and they are always so helpful.

Yes they take 10-12% of your earnings but in my option you are absolutely getting value from them (eg so much training, sort out your insurance etc, great community, possible career development opportunities and support whenever you need it, plus not having to deal directly with Ofsted is a bonus).

Would highly recommend tiney to anyone considering a career in childminding.

I was formerly a childminder with Tiney. They are great whole you pay your joining fee and get set up but that's where the support ends. It takes days, sometimes weeks to get a response when you need support woth anything. The invoices are wrong 90% of the time and you have to chase them. If parents refuse to pay for their contracted hours there is no support to get your money.
They change the terms and conditions you have signed when they decide to change their business model or fee structure which you must sign even when you don't want to because of the personal financial loss.
Their staff are badly trained and make mistakes on invoicing, funding and the advice they give to both the childminders and parents who call with queries. There are also not enough staff for the workload.
They have some wonderful childminders on the books but as a company they are absolutely one to avoid.
If I could give no stars then I would.

The support is amazing and friendly via phone and email, with quick responses to any queries. Training is very well done in small achievable chunks and very engaging. Lots of reading on the app but doable in small amounts of time available throughout your day. There is so much information available on the app.

My experience with Tiney was great because my advisor Emily was awesome at her job and so are the others that I was in contact with so far. They gave me time and encouragement to continue studies. So far so good 👍

Is it right that tiney charge parents a £59 admin fee before their child joins a childminding setting?

You will notice that all the reviews are written from new childminders. That is because there is an incentive when they leave a good review, and they are yet to be disappointed.
When you start out they cannot do enough for you and bend over backwards to do everything. Once you’re registered get and are working, however, they are useless. They can’t get anything right, invoices need editing three or four times before they’re correct, they don’t ever respond and their fees are far too high. It’s very disappointed.
They also take a percentage of the fees that you charge for consumables etc. So if you charge £1 for lunch they take 12% of it. How is it fair for parents to have to pay more for food or childminders to have to be out of pocket. Similarly, if I take children to the zoo, why should parents have to pay 12% more on top of the entrance fee? Absolutely unethical and immoral.

I have heard good things about SCA agency.

I joined tiney in January 2022, since I started they changed my contract over and over again without me agreeing to any of the new terms, made childminders add a joining fee to parents which no childminder benefits from
Then they wanted a slice of my funded childcare payments which was always agreed when I joined they would never take from
The amount they were asking for was equivalent to me employing another member of staff
Never answer emails or calls
In the last 18 months they have never gotten one invoice correct for my parents which was making me look incompetent and parents were not happy with tiney
They have offered no support to myself and left me in a really difficult situation of having to leave them and join another agency which really effected my mental health
Personally this agency is all about collecting money from there hard working childminders without offering any support or help which you can not get for free or small amounts from local authorities
Any childminder wishing to join them I would think twice as they are just money grabbing and caused so much upset and distress to childminders with them
I can personally tell you there are at least a 100 current childminders deregistering
I wish I never had gone with tiney and advise anyone else to avoid
If I could give no stars I would

I have been a teacher for a few years but new to childminding..
The help and support and encouragement I have received from them has been outstanding!

I am a qualified primary school teacher but new to childminding. Tiney have been fantastic at supporting me through the process and have always replied promptly to any of my questions. They have an abundance of training material suitable for different learning styles. I have been very impressed with the app so far. I have just signed my first contract so hopefully it goes smoothly from here.

This has been an amazing experience from start to finish! I was a little bit worried at first as I thought I’d feel pressured or just rushed but not at all!
being with Tibet has made this process easy, fun and enjoyable!
thank you to all the team memebers especially Poppy who helped me through my journey!

My journey has been very supportive and tiney have been quick to reply during my training. I have nearly onboarded my first child which is very exciting! I am looking forward to Tiney being there for support throughout my journey after contracts with families!

My journey has been smooth and supportive, tiney are quick to reply and help you.
Excited to see how this journey goes once I onboard my first child, hopefully very soon!