This was the first car I viewed, test drove, and bought. Absolutely impeccable service from Tim Hayward Car Sales. The process was so straightforward, and they even delivered the car to my address.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience purchasing a vehicle on HP from Tim Hayward Car Sales. They were professional and helpful throughout. Any and all queries and problems were dealt with, even with a part replacement be... Se mer
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Finally found a car with the desired spec at Tim Haywards, made contact and the sale was handled by Triston who was very helpful & professional throughout. Due to the location 3.5 hrs away Triston g... Se mer
Excellent new pass experience! After recently passing my test, I purchased my first car with Tim Hayward. I had an overall amazing level of service, Tim & Tristan was fantastic and helped m... Se mer
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Företagsinformation
Skrivet av företaget
With a great range of Quality Used Cars for sale, we pride ourselves in offering a friendly personal service, with detailed knowledge of our stock. We enjoy supplying cars to our ever-growing portfolio of customers, both locally, and nationwide. We offer many services including Part Exchange, Vehicle Finance, Warranty and Vehicle sourcing. What sets us apart from the rest, is our genuine passion for cars, and our clear commitment to constantly evolve, which involves listening to our customers, and learning different techniques to constantly imporve our level of customer service.
Kontaktuppgifter
Pantbach Road , CF14 1TW , Cardiff, Storbritannien
- 02920 231622
- sales@timhaywardcarsales.co.uk
- timhaywardcarsales.co.uk
4,6
Utmärkt
278 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ford grand cmax
Bought a Ford grand cmax from here and I'd like to say absolutely brilliant from beginning to end no stress and no drama with nothing being a problem was even offered to take the car on a 50 mile trip to show my other half as she was in work when I went to take a look at it brilliant customer service and after care we'll done would definitely recommend them well done and thanks again
12 mars 2022
Omdöme utan inbjudan
Look no further
Look no further
What a pleasant experiance buying a car,no presure selling by the staff which where very friendly.
Tristan was the person i dealt with which was very professonal and very knowledgeble about every car on the forecourt.I would have no hesitation in recommending Tim Hayward car sales to anyone
Thank you and look forward to buying my next car of you
10 mars 2022
Omdöme utan inbjudan
I bought a volvo V5 car from…
I bought a volvo V5 car from Tristan/Tim and it developed a problem on the way home. The garage said the warranty would cover it and they honored there word and repaired it at my local volvo dealer. love the car and service. Thanks
10 mars 2022
Omdöme utan inbjudan
Lived up to expectations
Recently purchased a vehicle from Tim Hayward. Couldn't ask for a more helpful service than we received, particularly as our original visit had to be cancelled (weather) and there was no problem in rearranging. When we arrived the vehicle was ready for us to view and was in excellent condition and well presented. Have now had it for a couple of weeks and fully satisfied - wouldn't hesitate to recommend Tim Hayward Car Sales to anyone looking for a good buy.
9 mars 2022
Omdöme utan inbjudan
Always helpful and brilliant customer…
Always helpful and brilliant customer services
7 mars 2022
Omdöme utan inbjudan
BRILLIANT!!!
BRILLIANT!!!
Tristan was polite, made us feel welcome as soon as we entered the forecourt. There was no pushing for me to buy the veichle just let me and the hubby have a look round.. I'm over the moon with purchase. Tristan was honest and knowledgeable. Can't thank him enough that I got a car that I have always wanted... nothing was to much trouble and kept to his word aswell.. THANK YOU
1 mars 2022
Omdöme utan inbjudan
Thanks Tim & the Team
I had a few problems with my car but Tim and the team stuck by their warranty and paid for anything that was required and that's amazing. The only reason it's not 4 stars is because I wish id gone for a different car as I think mine wasn't looked after by its previous owners.
Thanks again Tim and the Team
28 februari 2022
Omdöme utan inbjudan
Excellent service and friendly people
This is my second car that I have purchased from them.
I find them very easy to deal with and Tristan goes out of his way to help.
No doubt I will be looking here first before anywhere else when choosing my next vehicle, thanks guys.
6 februari 2022
Omdöme utan inbjudan
Svar från Tim Hayward Car Sales Ltd
Hi Darren, thanks for your kind word. Tristan has also mentioned how hes enjoyed dealing with you. Although we only met once, after you bought your first car, I too can say it was a pleasure doing business with you. I would like to take this opportunity to thank you, and to wish you all the best with your new car!
Very pleased with one exception
Very pleased with the car with one exception. The front tyres are pretty worn and will need renewing soon. I paid nearly £27000 cash for it and would have expected a couple of new tyres on the car for that money. I've had them priced at £120 each so it wouldn't have been a fortune. If I had been in Cardiff instead of buying online I would have asked for them to be renewed before I bought.
3 februari 2022
Omdöme utan inbjudan
Svar från Tim Hayward Car Sales Ltd
Hi Roger, Firstly I would like to thank you for finding the time to leave feedback. It was myself who you originally spoke with on New Years Eve, and enjoyed our conversation that day. Looking back at our records, we carried out a pre delivery inspection that recorded the tyres to be 4mm across the breadth on both front tyres, and 5mm across the breadth of the rear tyres. Our SOP (Standard Opperating Proceedure) is to replace any tyres that measure below 3mm, with the legal limit being 1.6mm. Therefore we wouldnt of looked at replacing them. Due to your feedback we are currently talking about the feasibility of mentioning tyre depths within our descriptions to avoid any dissapopintments moving forward. Im glad you are enjoying your car, and hope in reflection of this, we havent dampened to posibility of doing business with you again. Wish you all the best.
Regards
Tim
More than delighted !
Just bought an E Class off Tim Hayward and couldn't be more delighted ! The car is better then described, the service was excellent and the communication throughout was second to none. Wouldn't hesitate to refer to anyone thinking of buying a quality used car. The main dealers could learn a thing or two from these guys.
31 januari 2022
Omdöme utan inbjudan
Svar från Tim Hayward Car Sales Ltd
Hi Steve, Thanks for the great review. May I say the pleasure was all ours. For Tristan and I, getting to talk to fellow petrol heads about cars, especially cars not many people of heard of, is great fun, and why we do the job we do! As you could tell, we could of talked for hours!! Enjoy your new car.
Great bunch of people!
I bought the car unseen but was reassured by Tristan that it was in great condition. He was professional, friendly and very helpful by sorting my tax, number plate change all on the phone. It was the right decision as the car was perfect when Peter the driver delivered it. He drove 180 miles to deliver the car to me in Sussex, and he too was extremely friendly and professional, what a lovely man!
30 januari 2022
Omdöme utan inbjudan
Svar från Tim Hayward Car Sales Ltd
Hi Jane, thanks for those kind words! Peter was glowing when I shown him this!! The deal couldnt of gone smoother, and a lot of that was also due to your accurate description of your part exchange and the effort you went to by giving it, with photos etc. We personally never spoke, however speaking with Tristan, and whilst showing Peter this review, both mentioned how great you were to deal with. Thank you for your business.
Regards
Tim
Really good people to buy a car from
This was an excellent car buying experience. The car was exactly as described, well priced and immaculately prepared. Tristan was knowledgeable, professional and extremely helpful.
27 januari 2022
Omdöme utan inbjudan
Courteous and helpful service.
From initial enquiries, viewing and test drive of the vehicle to purchase and home delivery the service offered by Tristan was excellent. He was friendly, helpful and not at all pushy.
Hopefully we will not need to test the after service offered by the warranty, at this point in time happy to recommend and would use again.
20 januari 2022
Omdöme utan inbjudan
Very Professional
Very Professional. Very easy to deal with. Would highly recommend.
15 januari 2022
Omdöme utan inbjudan
Tim and his team …
Tim and his team provide a professional and friendly environment without pressure to view the cars and ask as many questions as you like. We were very pleased with the quality and range of cars available. We would certainly visit Tim Hayward’s Garage first before buying another second hand vehicle.
14 januari 2022
Omdöme utan inbjudan
Absolutely fantastic
Absolutely fantastic, sale was easy, car was immaculate, I bought online and Peter the driver delivered it to Bedfordshire from Wales, what a lovely man.
Great service throughout nothing was too much trouble.
George BMW 335d
6 januari 2022
Omdöme utan inbjudan
Excellent service
Excellent service, car was very clean and tidy when collected and even had the wheels refurbed and painted in my choice of colour. Would definitely recommend.
9 december 2021
Omdöme utan inbjudan
Better than main dealer service
I don't know where to start, I can't recommend these people enough. Such a friendly and helpful team even picking me up from Cardiff train station. Absolutely no pressure or BS sales tactics. I will definitely be recommending them to my friends. Such nice cars on the lot too.
9 december 2021
Omdöme utan inbjudan
Great place to buy your car!
Tim, Tristan and Oscar helped me through the repair process after my car broke down soon after its purchase.
I would like to thank them for their time and effort!
8 december 2021
Omdöme utan inbjudan
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