Easy to order, communication was excellent and bathroom sink cabinet was delivered in 10 days by BJS who were fantastic and delivered it to a room of my choice. Well packaged and as soon as I opened i... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Super quality product. I am delighted with my cabacera! The only problem was that the two young strong men who delivered it refused to carry it up to my bedroom when I am an elderly woman alone in the... Se mer
They use completely useless delivery teams who despite paying £50 they negligently damaged my flooring and then Tikamoon fob you off. Avoid The fabled stock response from Tikamoon has not moved thi... Se mer
Företaget har svarat
Exceptional customer service. Website easy to use, items clearly described. The item was delivered promptly. Unfortunately, we believe, during transit the mirror got shattered. It’s was heartbreaking... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Tikamoon is designer and producer of wood furniture since 2007. We oversee every step from design to production and sale. In case you like to read guaranteed authentic reviews about us, please view: https://www.ekomi.co.uk/review-tikamooncouk.html
Kontaktuppgifter
Storbritannien
- tikamoon.co.uk
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good quality walnut and steel chairs…
Good quality walnut and steel chairs that are comfortable and very well made.

Svar från Tikamoon
I have had a table for a few months and…
I have had a table for a few months and it is excellent quality. I needed to check the exact table leg sizes whilst not being at home and contacted the company and the had a prompt response from Ornella with detailed drawings! Great product, quality and service!

Svar från Tikamoon
I had a great interaction with Lucie D, from Tikamoon.
Lucie D answered my questions in a very positive and polite way. Was a pleasure to talk to her.

Svar från Tikamoon
I ordered a coffe table which was…
I ordered a coffe table which was beautiful! Sadly after a few weeks I noticed there was a problem and the wood was splitting slightly at the corners. Tikamoon were so helpful and organised a return/full refund straight away. I would definitely recommend as the furniture is really beautiful and the customer service excellent.

Svar från Tikamoon
Help with fittings dimensions
My wife placed an order for the very elegant Easy vanity unit and lavastone basin, as a feature for our new en suite. The product comes without taps and drainage and we couldn't find any size guides for the tap and drain holes on the otherwise very detailed dimensional drawings.
After sending an email requesting sizes, the very helpful Munro sent back each sizing we would need and a set of more detailed and highlighted drawings for us.
Munro's response was quick, polite and thorough. Exactly the kind of customer service needed from a company.

Svar från Tikamoon
Excellent throughout
Excellent throughout! From website to delivery absolutely no issues.

Svar från Tikamoon
Great service from Ornella and Lucie
Great service from Ornella and Lucie
Thank you

Svar från Tikamoon
Had an issue but was resolved very well…
Had an issue but was resolved very well by lucie in customer services. I would purchase again from the company. Good customer care.

Svar från Tikamoon
VERY POOR SERVICE
I am sad to say I have had a very poor service from Tikamoon. I have paid £721 for a garden bench and chairs and within a few weeks, all items are rusting on every single join. These items were listed at the time of purchase as for 'outdoor use'. Unfortunately despite multiple apologies and sincere condolences, the customer service team have only managed to offer 13% compensation on the goods or for me to pack up the items myself (at my time and expense) and return the items. I WOULD NOT RECOMMEND BUYING GABY PRODUCTS FROM THIS COMPANY.

Svar från Tikamoon
Just love the furniture!
Although disappointed the TV unit arrived slightly damaged, the after service was 5 Star! The problem has been resolved and I have since ordered a further piece of furniture. My sincere thanks to all the customer service staff for their prompt and courteous replies to my emails. Excellent company.

Svar från Tikamoon

Svar från Tikamoon
Beautiful coffee table
Beautiful coffee table, came already assembled.

Svar från Tikamoon
Delivery and customer service appalling
Customer service is completely useless and when they damage your item they tell you just to wait 10 days at a time unless you want a refund having wasted time already. You are better off using literally anyone else.

Svar från Tikamoon
A really prompt and helpful response to…
A really prompt and helpful response to my email requesting advice as to how best to treat damage to our marble basin.

Svar från Tikamoon
Good quality furniture
Good quality furniture. It arrived well-packed and was easy to assemble.

Svar från Tikamoon
Amazing customer service
Amazing customer service. I can’t rate the products just yet as haven’t been installed but the advice and updates i have had by all staff ( today was Lucie) has been super polite, considerate and much appreciated. Excited to see my bathroom finished with the Lila unit and mirror
Beautiful desk
Beautiful desk, well-constructed and exactly as shown in the pictures on the Tikamoon website. Really quick delivery to the U.K.
Really love our Lucy solid oak console
Really love our Lucy solid oak console. It took a long time to come but it was worth the wait.
Lucie was brilliant
Lucie was brilliant. So efficient and polite. Quickly and professionally answered my question.
Amazing experience amazing customer…
Amazing experience amazing customer support Lucie , very professional respectful and absolutely kind .
Tikamoon highly recommend the best quality and design furniture I even seen .
Thank you
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