Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to order, communication was excellent and bathroom sink cabinet was delivered in 10 days by BJS who were fantastic and delivered it to a room of my choice. Well packaged and as soon as I opened i... Se mer

Betygsatt 4 av 5 stjärnor

Super quality product. I am delighted with my cabacera! The only problem was that the two young strong men who delivered it refused to carry it up to my bedroom when I am an elderly woman alone in the... Se mer

Betygsatt 1 av 5 stjärnor

They use completely useless delivery teams who despite paying £50 they negligently damaged my flooring and then Tikamoon fob you off. Avoid The fabled stock response from Tikamoon has not moved thi... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Exceptional customer service. Website easy to use, items clearly described. The item was delivered promptly. Unfortunately, we believe, during transit the mirror got shattered. It’s was heartbreaking... Se mer

Företagsinformation

  1. Hem och trädgård

Informationen kommer från olika externa källor

Tikamoon is designer and producer of wood furniture since 2007. We oversee every step from design to production and sale. In case you like to read guaranteed authentic reviews about us, please view: https://www.ekomi.co.uk/review-tikamooncouk.html


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

979 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Good quality walnut and steel chairs…

Good quality walnut and steel chairs that are comfortable and very well made.

18 september 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your review!

We're so pleased to hear that you are satisfied with your purchase.

We’d be more than happy to welcome you back as a customer in the future.

Best Regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

I have had a table for a few months and…

I have had a table for a few months and it is excellent quality. I needed to check the exact table leg sizes whilst not being at home and contacted the company and the had a prompt response from Ornella with detailed drawings! Great product, quality and service!

21 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your kind review!

We’re delighted to hear that you’re satisfied with your table and pleased we could assist you with the measurements.

We’ve shared your lovely feedback with Ornella, who will be thrilled to hear it.

Best Regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

I had a great interaction with Lucie D, from Tikamoon.

Lucie D answered my questions in a very positive and polite way. Was a pleasure to talk to her.

21 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your kind words!

We’re delighted to hear about your experience, and we’ve shared your feedback with Lucie, who will be thrilled to hear this.

Kind Regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

I ordered a coffe table which was…

I ordered a coffe table which was beautiful! Sadly after a few weeks I noticed there was a problem and the wood was splitting slightly at the corners. Tikamoon were so helpful and organised a return/full refund straight away. I would definitely recommend as the furniture is really beautiful and the customer service excellent.

13 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your kind review.

We’re glad we were able to resolve the issue you encountered and truly appreciate your understanding.

We hope to welcome you back as a customer in the future.

Kind Regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Help with fittings dimensions

My wife placed an order for the very elegant Easy vanity unit and lavastone basin, as a feature for our new en suite. The product comes without taps and drainage and we couldn't find any size guides for the tap and drain holes on the otherwise very detailed dimensional drawings.
After sending an email requesting sizes, the very helpful Munro sent back each sizing we would need and a set of more detailed and highlighted drawings for us.
Munro's response was quick, polite and thorough. Exactly the kind of customer service needed from a company.

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your sweet review.

We’re delighted we were able to help and hope you’re enjoying your Easy bathroom unit.

We’ve shared your feedback with Munro, who is thrilled to hear that he could assist you.

Best regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Excellent throughout

Excellent throughout! From website to delivery absolutely no issues.

8 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review!

We’re thrilled you had a great experience.

Kind Regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Great service from Ornella and Lucie

Great service from Ornella and Lucie
Thank you

16 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your review!

We’re delighted to hear about your experience and have shared your feedback with Lucie and Ornella.

Best Regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Had an issue but was resolved very well…

Had an issue but was resolved very well by lucie in customer services. I would purchase again from the company. Good customer care.

14 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your kind review.

We’re glad you're satisfied with our customer service and that Lucie was able to resolve the issue.

We’d be more than happy to welcome you back as a customer in the future.

Kind Regards,
Your Tikamoon Team

Betygsatt 1 av 5 stjärnor

VERY POOR SERVICE

I am sad to say I have had a very poor service from Tikamoon. I have paid £721 for a garden bench and chairs and within a few weeks, all items are rusting on every single join. These items were listed at the time of purchase as for 'outdoor use'. Unfortunately despite multiple apologies and sincere condolences, the customer service team have only managed to offer 13% compensation on the goods or for me to pack up the items myself (at my time and expense) and return the items. I WOULD NOT RECOMMEND BUYING GABY PRODUCTS FROM THIS COMPANY.

14 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for sharing your feedback.

We can understand your disappointment with the furniture and are very sorry that the options provided were not satisfactory. Our customer care team are working towards a suitable solution to have this resolved as soon as possible.

Kind regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Just love the furniture!

Although disappointed the TV unit arrived slightly damaged, the after service was 5 Star! The problem has been resolved and I have since ordered a further piece of furniture. My sincere thanks to all the customer service staff for their prompt and courteous replies to my emails. Excellent company.

13 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you so much for your kind words.

We’re delighted that we were able to assist you and that you are happy with the resolution.

It’s wonderful to hear that you were pleased with our customer service, and we truly appreciate your continued trust in us.

We look forward to serving you again with your new furniture!

Best Regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service. Lucie was fab

9 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you so much for your 5-star review!

We’re delighted to hear that you had a great experience with our customer service.

We’ve passed your lovely feedback on to Lucie; she’ll be thrilled to know you appreciated her help!

Best Regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Beautiful coffee table

Beautiful coffee table, came already assembled.

11 september 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review!

We’re so happy to hear that you’re pleased with your coffee table.

Kind Regards,
Your Tikamoon Team

Betygsatt 1 av 5 stjärnor

Delivery and customer service appalling

Customer service is completely useless and when they damage your item they tell you just to wait 10 days at a time unless you want a refund having wasted time already. You are better off using literally anyone else.

10 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for taking the time to submit your review. Please accept our apologies that your vanity unit was damaged in transit, causing a delay to your renovation project. We are pleased to see that the replacement unit is ready for delivery, arriving sooner than the 10 days initially advised.

We do regret the original order was damaged, but hope you are happy with the finished project.

Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

A really prompt and helpful response to…

A really prompt and helpful response to my email requesting advice as to how best to treat damage to our marble basin.

7 oktober 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you very much for your kind review.

We’re glad we were able to assist, and we hope that the restoration tips have been successful in treating your marble basin.

Please don’t hesitate to get in touch if you need any further advice.

Best Regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Good quality furniture

Good quality furniture. It arrived well-packed and was easy to assemble.

20 september 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you so much for your 5-star review!

We’re delighted to hear that you’re happy with the quality of your furniture and that the assembly process was nice and easy.

Kind Regards,
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Amazing customer service

Amazing customer service. I can’t rate the products just yet as haven’t been installed but the advice and updates i have had by all staff ( today was Lucie) has been super polite, considerate and much appreciated. Excited to see my bathroom finished with the Lila unit and mirror

3 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful desk

Beautiful desk, well-constructed and exactly as shown in the pictures on the Tikamoon website. Really quick delivery to the U.K.

9 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing experience amazing customer…

Amazing experience amazing customer support Lucie , very professional respectful and absolutely kind .
Tikamoon highly recommend the best quality and design furniture I even seen .
Thank you

1 oktober 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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