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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Easy to order, communication was excellent and bathroom sink cabinet was delivered in 10 days by BJS who were fantastic and delivered it to a room of my choice. Well packaged and as soon as I opened i... Se mer

Företaget har svarat

Betygsatt 1 av 5 stjärnor

Beware of the company, We got some furnitures from them which they suppose to have 5years warranty and with in 1-2 years just with normal wear and tear they start falling apart, and by falling... Se mer

Betygsatt 5 av 5 stjärnor

Exceptional customer service. Website easy to use, items clearly described. The item was delivered promptly. Unfortunately, we believe, during transit the mirror got shattered. It’s was heartbreaking... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Lucie was a great help when we were choosing our vanity unit for our new bathroom. She was knowledgeable and advised us on availability and delivery times. Excellent service from Tikamoon!

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Företagsinformation

  1. Hem och trädgård

Informationen kommer från olika externa källor

Tikamoon is designer and producer of wood furniture since 2007. We oversee every step from design to production and sale. In case you like to read guaranteed authentic reviews about us, please view: https://www.ekomi.co.uk/review-tikamooncouk.html


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

980 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

This is our second purchase from Tikamoon

This is our second purchase. We bought a teak garden table and this time we bought some teak garden armchairs. The furniture is really well made, website is true to life. Delivery was trouble-free and communications excellent. We would trust to buy from Tikamoon again.

30 april 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for such a great review.

We are very happy to hear that everything went smoothly and you like the products and we hope to welcome you back in the future should you need anything else.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Great products and they're gonna last

10 april 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review! We are happy to hear you're satisfied and we hope to welcome you back in the future should you need anything else.

Kind Regards
Your Tikamoon Team

Betygsatt 1 av 5 stjärnor

We ordered the Key Wood garden…

We ordered the Key Wood garden furniture set. Whilst it does look nice, that does not last. Within a year, the protective coating has flaked off. Its not varnish or wood oil. More like sprayed on orangey plastic cr@p.
I have had to spend two days standing everything, putting on wood dye and varnish.

On top of the flakey finish, the furniture is NOT COMFORTABLE! My wife has had to make custom cushions so we can sit down with getting a numb bum.

Also, I have recently discovered that a number screws that attach the wood to the frame have snapped off. This is from normal use.

Avoid at all costs.

27 april 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your review.

We are very sorry to hear you are not satisfied with the product. Please note that the key wood collection is stained and oiled for protection, however if left out in the elements this can become damaged over time. You can sand down the finish to remove it and then recoat the unit with a new finish to bring the unit looking brand new.

We remain on hand should you require any further information.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Great quality, beautiful products

Beautiful Jill sink unit and wall cabinet. great quality, modern design. Doesn't look cheap or naff like a lot of bathroom units. Classy and different. The first unit arrived damaged but I was offered options by customers service and a replacement was sent ASAP. Customer service was excellent and responsive. I wanted to keep the wood colour but also protect the wood so did one coat of Osmo Polyx oil (Raw Transparent). It has a tiny bit of white so doesn't darken the wood like a lot of oils or varnishes.

11 mars 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review!

We've passed this onto the team for their continued reinforcement and we are glad to hear you are happy with the new unit. Should you need anything else in the future, please do not hesitate to reach out.

Kind Regards
Your Tikamoon Team

Betygsatt 4 av 5 stjärnor

The purchase and delivery were very…

The purchase and delivery were very straightforward. Slight damage on the product was addressed quickly and it was easy to get hold of the company

2 april 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review!

Once again, we are sorry it arrived damaged and we hope that you are happy with the unit besides this. Should you need anything else in the future please do not hesitate to reach out.

Kind Regards
Your Tikamoon Team

Betygsatt 3 av 5 stjärnor

My console table is beautiful but…

My console table is beautiful but arrived with a top that had had the stain applied poorly. After several exchange of emails this was swapped for a new table which sadly still has a small imperfection in the top.

I simply couldn’t face going through exchanging again as tikamoon insisted that for the first exchange I disassemble the table and wrap it for uplift. I’ve recently moved into a flat and had no wrapping materials so had to buy some bubble wrap. The table is heavy so it was difficult to take apart - my joiner had assembled it but I wasn’t willing to pay to have him disassemble it. I’ll attempt to restain the new table myself! It just seems easier.

7 april 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your review.

We are very sorry to hear that both units arrived with damages. Please know this is disappointing for us too. Should you need any advice or help with the repair, please do not hesitate to reach out to us and we can review.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Returned item

I purchased a console table for my hallway. Unfortunately the colour of the wood was too dark for my taste although the product itself was well made. I arranged for the product to be returned and a full refund was given.

10 mars 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review.

We are sorry to hear the unit wasn't suitable this time but we hope to welcome you back in the future should you find anything else that you like in our ranges.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Such beautiful sinks and unit

Such beautiful sinks and unit, and really responsive customer service. Highly recommend!

9 april 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review! We are glad to hear you are happy with our service and products and hope to welcome you back in the future.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Third time that I have ordered from…

Third time that I have ordered from this website so far everythinghas been very easy to order very good products and delivered promptly,would advice,anyone I know to purchase or at least go on there website and have a look.

14 mars 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review!

This has been passed onto the team for their positive reinforcement and we hope to welcome you back for a 4th time if you need anything in the future!

Kind Regards
Your Tikamoon Team

Betygsatt 2 av 5 stjärnor

Order Cancelled 4 Months Later

Ordered a very nice looking double-bookcase, the website was easy to navigate and payment was smooth. Three months later we received an email stating that the product hadn't met Quality Assurance standards and would need to be remade. £60 was offered in exchange for waiting a further two months for the product (a total wait of 5 months). One month after this email we are told that actually the product is out of production, and that our order is cancelled, 4 months after we had ordered! We are being refunded but the whole experience is very disappointing, I won't be buying from Tikamoon again, and I wouldn't recommend it.

3 april 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your review.

We are incredibly sorry that we were unable to fulfill your order.

Unfortunately due to repeat issues with the product of it not meeting our standards we had decided to end production on the bookshelf to avoid any disappointment after waiting for it to arrive with you. We hope that this is understandable and that you can find an alternative product for your home.

Should you need anything else in the future, please do not hesitate to reach out.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

First time buyer

First time buyer, and had a great experience. Delivery was quite quick to address in London (less than 1 week).

8 mars 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review.

We are happy to hear you had a great experience and remain on hand should you need anything else in the future.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Great first experience

Very easy to navigate the website and in person the products look exactly as photographed (Isaure console table and Maljakko vase)

Packaging was very well done also, shipped to Ireland with no damage to anything (including the terrazzo top, which was shipped in a separate wooden crate)

Would highly recommend and will be buying again in the near future!

17 februari 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review.

I am glad to hear you are happy with the unit and we hope to welcome you back in the future.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Very happy with our order

Very happy with our order. The tv unit we bought was perfect for the space and came beautifully packaged. The piece went on sale basically straight after we bought it but upon emailing the customer services team they refunded the difference. Stellar customer service and furniture!

13 mars 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review.

This has been passed onto the team for their positive reinforcement and we hope to welcome you back again in the future.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Lovely pieces

Lovely pieces, well designed and look good in the space. We purchased a large desk, headboard, outdoor chair and chest of drawers. Nicely made and such a treat to receive solid wood again - I am so over flat pack mdf furniture! Would definitely order again. The chest of drawers seems slightly clumsy on its runners but is very aesthetically pleasing. Otherwise all seems very solid.

28 februari 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your glowing review!

Do not hesitate to send us a quick video of the drawer opening and a picture of the full chest of drawers and we will have this investigated.

You can email us at info@tikamoon.com or by replying to your order confirmation email.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Well made solid wood furniture

Well made solid wood furniture. Fair price. Very well packaged. Clear communication re delivery. Arrived on schedule. This is the third order I have made with Tikamoon and all items have more than met my expectations.

24 februari 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review and for your repeat custom!

We hope to welcome you back in the future should you need anything else.

Kind Regards
Your Tikamoon Team

Betygsatt 5 av 5 stjärnor

Great quality furniture

Great quality furniture, and even better customer service, when it came to making a change. Super fast response and went above and beyond to fix the problem. Thanks so much, will be ordering again!

24 mars 2025
Omdöme utan inbjudan
Logotyp för Tikamoon

Svar från Tikamoon

Thank you for your lovely review.

We are glad to hear you are satisfied and this has been passed to the team for their positive reinforcement.

Kind Regards
Your Tikamoon Team

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