I purchased a TiiPii bed in February 2024. When an issue arose, I contacted the company and was told they were “waiting for a spare part.” What followed was nearly a year of delays and repe... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Originally contacted them via email; advised that the item I wanted was in stock & would be despatched in 2-3 business days so ordered accordingly. Got update email 3 days later advising that despatch... Se mer
Företaget har svarat
As we are living in weird times, and learning to adapt, my daughter and I are adapting to our new lives in a one bedroom apartment. In order to give her he own space, we invested in the Tiipii bed wit... Se mer
Företaget har svarat
I m so in love with our TiiPii bed, my husband and I have got the luxury one and we set it by the pool at our villa in ibiza and it’s just so comfortable, blends perfect with the chill vibe of the isl... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Our passion for outdoor living is contagious, and we're on a mission to inspire people to rediscover their adventurous spirit, strive for life balance, and escape the chaos of modern life. Three friends, inspired by their travels around the world, came together to start a design furniture company. With a passion for innovation and a commitment to making life easier, they focused on solving one of the most frustrating problems in home decor - hanging furniture.
Kontaktuppgifter
3,3
Medel
56 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Duur maar het geld echt waard!
29 maj 2022
Svar från TiiPii Bed
Bedankt voor je recensie Pier! We zijn super blij om te horen dat uw TiiPii-bed de investering waard was :). Onze topprioriteit is om alle producten binnen ons assortiment te produceren met materialen en vakmanschap van de hoogste kwaliteit die de tand des tijds zullen doorstaan, en dit wordt weerspiegeld in onze prijs.
We zijn verheugd te horen dat u geniet van het leven in uw TiiPii-bed - moge u veel gelukkige herinneringen tegemoet gaan!
Not worth the money
I ordered this two years ago and truly speaking not sure what do do with it anymore. The stand is horribly rusted with white paint chipping off and I think it is a safety issue due to that. As my purchase reached two years right now the customer service is none. They suggested to me to buy new stand which hopefully will be rust free for £950 (note the description is vague and again does not promise or guarantee that at all) definitely not suitable for outdoor use with that stand! White paint is not durable and it chips off even during first set up.
8 maj 2022
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Karolina, thank you very much for taking the time to provide a review, and let’s see if we can get to the bottom of this …
We are always here to provide our support and to help you - especially if there is a problem with any of our products.
We do, however, have different ranges within our TiiPii Bed collection - and these are determined about ‘how’ and ‘where’ you wish to use your TiiPii Bed.
We do state clearly that the Classic collection (with the powder coated white Stand, that you have) is for indoor and ‘light’ outdoor use. These materials are perfectly fine to enjoy outside in the sunshine- but we do clearly state on our website, in our product descriptions, and in the care manual to pack or stow these items away in periods of inclement weather, when out of season or when not in use for a prolonged amount of time.
When left outside permanently, all powder coated steel products will eventually begin to be affected by the elements - no matter what product or placement it is in - and not just within the TiiPii Bed range.
For this reason, we went back to the drawing board and designed the ‘Deluxe’ TiiPii Bed range. The materials in the Deluxe range are purposefully selected for their outdoor resilience and suitability - and are completely different from the Classic collection materials.
We are sorry that we were not able to replace your Stand after 2 years being outside, as this is not a product that we ever advised is suitable for prolonged outdoor use, we do hope you understand.
However, we always want to maintain our customer’s happiness - it’s our utmost priority! So if you’d kindly get in touch directly with us at hello@tiipiibed.com we’ll see what we can do :)
Thanks Karolina, and we’ll look forward to hearing from you!
Perfect relaxation
Could not be happier with my recent TiiPii bed purchase. Great for those lazy afternoon or whenever you just want to get super comfy and relax for a few hours. Amazing quality and the customer service was of the highest standard. I would highly recommend to anyone 10/10
4 april 2022
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Leon. Wow! Thank you so much for your wonderful words. We appreciate it and are so thrilled you are loving your TiiPii Bed.
Your kind words have been passed unto our customer service team :)
Enjoy!!
Team TiiPii Bed
The favourite new family spot
Our family loves our TiiPii. It was a gift from my sister and we've freehung it on our verandah. Such a relaxing addition to our afternoons after school. Friendly and helpful customer service when I contacted them with a query too, thank you.
Overall very welcome addition to our home 🏡 😀
30 mars 2022
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Jessica, thank you for your thorough and awesome review! We're so happy to hear our TiiPii Bed is working great for you and your lovely family.
We greatly appreciate your feedback and know that we are very committed to exceeding customer expectations further.
Kindest,
Team TiiPii Bed
Merveilleux moments de relaxation
Merveilleux moments de relaxation , repos et doux mouvement
3 mars 2022
Svar från TiiPii Bed
Merci beaucoup pour votre belle critique Christiane ... nous espérons que vous passerez de nombreux moments de détente dans votre TiiPii Bed :)
CLASSY KITS - our hotel guests absolutely love them!!!
I have a beautiful holiday complex in Devon comprising of four delightful barn conversions, with an indoor swimming pool.
I ordered two Deluxe TiiPii Bed sets last year as I wanted to enhance the look and the guests facilities to make things more exciting for our guests. They can hang out in these fabulous hanging bed sets with friends and family, chilling and having fun together.
I decided to put one of the TiiPii beds free-hanging inside one of our barn conversions this winter and the response was fantastic- our guests have been so impressed. Our bookings have seen an uplift for this barn conversion as a result, which has been unexpected yet amazing.
I used the other one in our communal sheltered place so our guests could enjoy being outside, relaxing and enjoying the beauty of the Devon countryside.
They've been a truly magnificent hit with our guests . I am going to buy another two for this coming summer season. We have some weddings booked in this year and they will certainly without doubt be a highlight added to the wedding guests!
I have had nothing but positive feed back from all my guests. And I additionally think they look beautiful anywhere you put them and are pretty easy to put up and take down. They have great packing and take up little space when not in use.
CLASSY KITS !!!
20 januari 2022
Svar från TiiPii Bed
Thank you so much for your lovely review Justine!
It's wonderful to hear how much of a hit your TiiPii Bed additions have been with your hotel guests... They are exactly the epitome of what 'being on holiday should feel like', aren't they?
We're loving the idea of the free-hanging TiiPii inside the barn... sounds like utter paradise! ... hopefully you also get some time to enjoy them too! ;)
Thanks once again for taking the time for such a thoughtful review, it's so nice for us to hear where they pop up around the world in different ways...
Best wishes,
from us here at TiiPii Bed
The bed of dreams so comfortable and…
The bed of dreams so comfortable and versatile. Love mine. Add bright cushions in the summer, sunshine & glass of champagne to chill & relax, add lights for the evening for a romantic setting. I am
So lucky that mine is on my roof garden & perfect for those hot summer months & evening.
21 oktober 2021
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Felicia, thank you so much for your awesome review! The romantic setting sounds amazing! As they say, "Champagne is one of the elegant extras in life".
We are so thrilled you are loving your TiiPii Bed to the fullest.
We sincerely appreciate you for taking time out of your day to leave us this wonderful review. This means so much to us.
Kindest,
from us here at TiiPii Bed
Really happy with our set
Really happy with our set. The weather has been fine so not really used our cover but spent plenty of time on the bed. All arrived together quickly and no problems assembling. More space inside than we were expecting and looks great. Very happy.
9 september 2021
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi James, we are incredibly grateful for your thoughtful and detailed review. We're glad we were able to meet your expectations and that you are enjoying your TiiPii Bed.
It means so much when our customers share their experiences. Your kind words have been passed onto our team :)
Kindest,
from our team at TiiPii Bed
This is coming across as a scam
This is coming across as a scam. Ordered the classic large tiipii for 499.00 on August 7, sent One email the same day that it is getting ready to be shipped. Today is August 31, and nothing. I have sent 4 emails and no replies. I want to cancel and never buy anything from this company. Big disappointment!
31 augusti 2021
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Erica,
Thank you for taking the time to give us your valuable feedback. Our customer's happiness is extremely important to us and we're saddened to hear about your experience. We are grateful we were able to clarify any confusion already and especially glad we could resolve this for you.
Excellent product and excellent company
I can speak highly enough about this company and product. I purchased it a long time ago, and when I opened it there was a problem with one of the pieces.
This company bent over backwards to resolve the problems. They went far beyond what I expected.
The product itself is fantastic and of excellent quality.
5 augusti 2021
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Sonia. Thank you so much for your review and we are so glad to know that you are happy with your TiiPii Bed! So lovely of you taking the time to review us, thank you!
From our team at TiiPii Bed :)
2-3 days to 6 weeks PLUS!
Originally contacted them via email; advised that the item I wanted was in stock & would be despatched in 2-3 business days so ordered accordingly. Got update email 3 days later advising that despatch would be in September - so 6 weeks +. No response on phone number they provided.... waiting email back but will escalate via Paypal & American Express ASAP... total mismanagement of expectations.
21 juli 2021
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Gary. We are glad to know that you are now a Happy TiiPii customer and wanted to thank you for giving us an opportunity to make things right. Your feedback gave us an opportunity to improve our services further. We strive to provide the best service to our customers anytime and everytime.
If it is not too much to ask, we are hoping that you can help us by reconsidering your review as this has a great impact on small businesses like ours.
Please know that we are always here to help and we thank you very much in advance for hopefully amending your review.
No Pillows, ugh! Where to buy?
I have downgraded my review because the bed is already wearing from the weather. It has started sagging in the middle. We have had it up for 5 days now, mind you, it has rained for the last 4 days, but I would think an item made for the outdoors would be able to withstand the rain.
Thank you for your response. I have noted that you do not include pillows and appreciate your response. We just put our bed up and it looks fabulous! One major issue is we can't find a round pillow the size we need to fit inside the swing bed for outdoors. Actually, we can't find it with indoor fabric either. I am disappointed because we especially purchased the bed because of how comfortable it looked with the large pillow on the bottom and the smaller pillows surrounding it. There is no information on the Tiipii site where to get pillows and I just spent 3 hours searching the web and can't find any round pillows 65" diameter or a little smaller. UGH, I have to return it as it won't work for us without a large pillow. They should have options for those that buy this product if they are not going to sell the pillows on the site.
2 juli 2021
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Belynda, first of all we are absolutely delighted that you have set up your TiiPii Bed and really love it! This is music to our ears! :)
In regards to your complaint re cushions, we do not currently sell, or advertise to sell any cushions at the moment unfortunately... it is on our 'To-Do list' however this will hopefully be at the start of next year!
Please note that we do in fact disclose this in our listing images, where we state '*Cushions not included' on each main image that is shown as an accessorised TiiPii Bed, to avoid any confusion.
The cushions that we currently display are very easily found at various design shops and high street stores, and even off of the internet by typing the size you desire. Generally we use cushions that are 20 inches or above - but an assortment of sizes look great and are super comfy! :)
If you would kindly reconsider your 3 star review, as we really do strive for great reviews and customer service - and average ratings really damage us. Please remember that you are rating our TiiPii Bed product on here, (which you said was rather fab), and not items that we do not currently advertise to sell.
We would be very happy to assist you further with anything at hello@tiipiibed.com- we're always here to help and we thank you very much in advance for hopefully amending your review.
Kindest,
Team TiiPii :)
Wonderful!
A wonderful product! It’s fast become a favourite place to relax for the family. Also excellent customer service. Very happy and receiving lots of compliments and comments on it.
7 januari 2021
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Peter, thanks so much for your lovely review. It always makes our day to hear that people love their TiiPii Bed and have a new favourite spot to kick back and relax in. We're happy to hear that you're happy and your kind words have been passed onto our customer service team :)
Enjoy!!
Team TiiPii
Me encanta mi Tippi bed!!
Me encanta mi Tippi bed!!! Me llego con algo de retraso pero el servicio de atención al cliente estuvo en contacto conmigo siempre que me puse en contacto con ellos explicándome los problemas que han tenido durante la pandemia. Sin duda alguna lo recomiendo, muy versátil, mi mejor aliado durante el confinamiento!
14 december 2020
Omdöme utan inbjudan
Svar från TiiPii Bed
Muchas gracias por tu reseña Jorge, realmente te lo agradecemos!
Muchas gracias por su comprensión con respecto a nuestros leves retrasos debido a Covid; algunos problemas este año han estado un poco fuera de nuestras manos, pero nuestro equipo de servicio al cliente siempre hace todo lo posible para mantenerlo actualizado en cada paso del camino hasta que reciba su pedido. :)
... ¡Estamos súper felices de que haya llegado tu TiiPii y que estés pasando un momento relajante y agradable!
¡Muchas gracias una vez más Jorge!
Team TiiPii
Room in a room
As we are living in weird times, and learning to adapt, my daughter and I are adapting to our new lives in a one bedroom apartment. In order to give her he own space, we invested in the Tiipii bed with poncho cover. We are hoping and feel this investment will last us a lifetime as the quality looks very good. Now, I of course wished I waited since you are offering 30% off.
27 november 2020
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Norah,
Firstly thank you so much for your lovely review. We really enjoy hearing the stories of where our TiiPii Beds pop up and how they make a difference - it truly warms our hearts!!
We have had many people tell us similar stories of lockdowns and their TiiPii Bed providing a sanctuary, or a 'holiday feel within their homes' so thank you so much for sharing ... we are so happy to have made a difference to you and your daughters environment, especially during this rather trying time.
Sorry to hear that you missed out on our Black Friday offers. It is not often that we do sales, so we understand your disappointment in timings! Can you pop us an email at hello@tiipiibed.com and we will see if we can make you even happier?
With thanks from us all,
Team TiiPii
Svar från TiiPii Bed
Thank you, Gwen! We are so happy to hear that you have enjoyed your experience with TiiPii, welcome to the community!
Happy Accident!!!!
I discovered TiiPii by accident while searching for an outdoor cover to protect a round hammock I purchased from another company.
I am absolutely thrilled with the waterproof cover from TiiPii. It’s a perfect fit, beautifully crafted, and looks gorgeous hanging from my backyard tree! My next purchase will be the TiiPii bed!
15 juni 2020
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi LaVelda,
We are thrilled that you are thrilled! Thank you so much for your business, we cant wait to see photos of your set up!
I absolutely love my TiiPii Bed!
I absolutely love my TiiPii Bed. I have added it to my backyard deck and it has become my summer vacation spot. I love that my husband and I can chill out or I can go do my work in a comfortable environment while enjoying some sun. I can also block the sun as well. I added some pillows and memory foam and I am off into heaven. It is like being on a beach. Thank you for a well-designed, bug-free refuge. I have the deluxe 6-foot version. I was going to buy a cheaper model from another company but I am so glad that I did not. If I could give 10 stars I would!!
5 juni 2020
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Tanya,
Thank you so much for your kind words!
We are so happy to hear that you are loving your TiiPii Bed. Memory Foam sounds like a dream...
Thank you for sharing your review!! Have a wonderful Summer and don't forget about #tiipiitime.
Tiipii Classic DayBed Set ( Large)
Purchased Tiipii Classic Bed Set which included, Bed, Net, White Stand & Poncho... arrived just three days later.
Positives are that the bed overall look is fabulous, looks great in the garden, extremely stylish.
Negatives so far are that the Poncho was not delivered with the rest of the items and I’ve received no notification from Tiipii as to when I can expect to receive it. The white power coated metal Stand does have some discolouration and marking especially on the Crown Area.
So all in all it looks great but close up not so great for the price paid.
23 maj 2020
Omdöme utan inbjudan
Svar från TiiPii Bed
Hi Brad,
Thank you for your review. We apologize for the delay in your Poncho arriving, we are trying our best to keep things as normal as possible during COVID, but, we should have kept you in the loop. We are always trying to learn more and support our customer base as well as we can, thank you for your honesty.
In regards to discoloration and markings, that is not up to our standards! Our Customer Service team will be in contact with you on the email you used to purchase.
We will get this sorted out!
Thank you!
Love my Tiipii!
Love my Tiipii!
I purchased my Tiipii from Cuckooland and I absolutely love it. After reading a review were someone had difficulty putting their bed together I was a little worried, however, I'm a middle aged woman and I put mine together, complete with stand in around 30 minutes after finishing a heavy night shift at the Hospital!
I love it, it's such a peaceful place.A great way to relax rest and recharge. It is expensive as a complete kit but it has truly helped me to step off a stressful world.
It is well made, there is plenty tension in the base, so very little sagging. The material is strong and has a quality feel about it. The maximum weight it can take is 40 stone...so very sturdy.
It is absolutely mine and the dogs favourite space
10 maj 2020
Omdöme utan inbjudan
Svar från TiiPii Bed
Thank you so much for your wonderful words. We appreciate it and are so thrilled you are loving your TiiPii Bed.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.