Needed a 2nd account for my daughter to learn on,all docs in order,waited 2 days, sent a msg from the app to ''rush'', nothing, after a week I emailed directly, repy said be patient etc. then nothing... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Had difficulty wirh sending bill for verification... Got into live chat with someone named Cyn. I was typing in a café, granted, I type slow... 10 seconds later, this Cyn person who is hired to help a... Se mer
Tried to open an account for my dad. I have financial power of attorney and provided the details like tax file number and driver’s license number. I gave them the phone number of my sister who also ha... Se mer
My question is, why is it hard for Tiger broker to fill my orders, especially pre-market in USA. Even during market hours I will place an order and it will not be filled, I called customer care to c... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Tiger Brokers is a leading global online broker listed on Nasdaq (TIGR), trusted by 10 million users worldwide, Tiger Brokers Singapore provides users with access to global markets-US, SG, HK, AU and China stocks, options, futures, funds, etc. Join Tiger Brokers and enjoy a bundle of welcome prizes.
Kontaktuppgifter
2,1
Dålig
27 omdömen
Ber kunder att lämna omdömen
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Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The worst traders I've ever dealt with
The worst traders I've even dealt with. One of their main his CHOW answers the phone and won't speak. He lies all the time and when you have a problem they will tell you that CHOW no longer works there, in the same day I comained. They are totally useless. DO NOT USE THESE GUYS. Use superhero. It's aussie based and awesome. TIGERTRADE are the absolute worst you can find. So many issues with the. STAY AWAY FROM TIGER TRADE. AWFUL AWFUL AWFUL PEOPLE. I swear to God these guys are bad. If you want to worry about your money then these are the guys for you. They truly don't care about you one bit at all.
16 december 2023
Omdöme utan inbjudan
As a customer of tigerbrokers in australia
As a customer of tigerbrokers in Australia, I think their APP interface is very neat, and the Australian stock commission is very low, which meets my trading needs. In particular, it also has the options trading function of US stocks, which is better than the products of CBA Bank in Australia in terms of fees and rates. Completely easy to use
23 oktober 2023
Omdöme utan inbjudan
Svar från Tiger Brokers(Singapore)
Thank you so much for sharing your feedback with us! We are thrilled to hear that we were able to exceed your expectations.
Once again, thank you for choosing Tiger Brokers. We appreciate your kind words and are delighted to have you as a satisfied customer.
My question is
My question is, why is it hard for Tiger broker to fill my orders, especially pre-market in USA.
Even during market hours I will place an order and it will not be filled, I called customer care to complain ,no body has gothen back to me.
I prefare pre-market trading, as it is now am struggling to trade at this hour, and Tiger broker stated you can trade Pre & post market hour.From my experiences is not working ,please do something about it.The platform is wonderful,no doubt about that. They need the work on fast execution of orders.
28 september 2023
Omdöme utan inbjudan
Svar från Tiger Brokers(Singapore)
Hi! We sincerely apologize for any negative experience you may have had and understand your frustration.
Tiger provides pre- and post- market trading features, and there may be multiple reasons for your orders not filled. If you would kindly provide us with more details and the specific issues you encountered, we will investigate the matter thoroughly and work towards a satisfactory resolution.
Please feel free to contact our Customer Service Team either via online chat, by WhatsApp +65 6331 2277, or by emailing service@tigerbrokers.com.sg. We look forward to assisting you further and improving your overall experience with us. Thank you!
Tiger Brokers customer service agent is…
Tiger Brokers customer service agent is very very lousy. She gave me the wrong instructions to transfer my money in the [future] a/c and couldn't transfer it. She promised to return my call but didn't. That was in March. Now it is July. I tried calling tiger brokers again but have yet to resolve this issue.
As a result of her mistakes, I lost $$ on currency exchanges and was charged interest (even it was 0.49 USD) I am very pissed.
15 maj 2023
Omdöme utan inbjudan
Svar från Tiger Brokers(Singapore)
Hi! We sincerely apologize for any negative experience you may have had and understand your frustration.
We would appreciate the opportunity to make it right for you. If you would kindly provide us with more details and the specific issues you encountered, we will investigate the matter thoroughly and work towards a satisfactory resolution.
Please feel free to contact our Customer Service Team either via online chat, by WhatsApp +65 6331 2277, or by emailing service@tigerbrokers.com.sg. We look forward to assisting you further and improving your overall experience with us. Thank you!
I was a bit skeptical in the beginning…
I was a bit skeptical in the beginning but after I gave them a chance they proved me wrong by showing me the steady return that they are advertising them selfs with . Thanks =) !
29 mars 2023
Omdöme utan inbjudan
Svar från Tiger Brokers(Singapore)
Thank you so much for sharing your feedback with us! We are thrilled to hear that we were able to exceed your expectations.
Once again, thank you for choosing Tiger Brokers. We appreciate your kind words and are delighted to have you as a satisfied customer.
Recommend it
I'm using it for more than a year now. Awesome app with great community features. The Mac version is very rich in terms of market data and chart indicators - absolutely love it. I have transferred stocks to them from other brokerage firms - the process is quick and easy with no fees at all. The support answers any question in no time.
4 januari 2023
Omdöme utan inbjudan
Svar från Tiger Brokers(Singapore)
Thank you so much for sharing your feedback with us! We are thrilled to hear that we were able to meet your expectations.
Once again, thank you for choosing Tiger Brokers. We appreciate your kind words and are delighted to have you as a satisfied customer.
They are scam
They are scam, I sent them money there are not refunding nor showing a deposit in my account. Whenever I contact them they come with a different story, actually, they are a Bejing-based scam.
16 juni 2022
Omdöme utan inbjudan
Svar från Tiger Brokers(Singapore)
Hi! We sincerely apologize for any negative experience you may have had and understand your frustration.
We would appreciate the opportunity to make it right for you. If you would kindly provide us with more details and the specific issues you encountered, we will investigate the matter thoroughly and work towards a satisfactory resolution.
Please feel free to contact our Customer Service Team either via online chat, by WhatsApp +65 6331 2277, or by emailing service@tigerbrokers.com.sg. We look forward to assisting you further and improving your overall experience with us. Thank you!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.