TIFAN TECHNOLOGIES inc Omdömen 

I was looking for a Boox device for quite some time and decided to purchase from TIFAN. The experience was great, simple quick and they made me feel valued and important. That's pretty great for an online transaction. The price was great compared to other Canadian sellers and it came faster than expected.
I am planning to buy a second device and I will definitely be going with TIFFAN.

Très bonne première expérience avec TIFAN. De bons conseils par mail et des prix plus intéressants que la concurrence.

It's a lovely device with great capacities

I bought a BOOX Go 10 (Gen II) Lumi and it was delivered on September 14. On October 14, day 30, I emailed to request a return because the black-and-white screen didn’t work for my colored textbooks.
Their reply said the 30-day period is counted from the “exact date and time of delivery” and that I was 2 hours 28 minutes late. But their published policy says returns are accepted “within 30 days of the delivery date,” and my order confirmation says “30-day returns on new devices.” Neither mentions hours, or a requirement to drop the item off within 30 days.
They only sent a return label after the deadline they say I missed, so I couldn’t have shipped it in time. They offered the return with a 20% restocking fee plus $15 shipping, and later sent the same reply again without addressing the policy wording or my questions.
My family owns three BOOX devices bought from another retailer. This was my first purchase from TIFAN, and given how this was handled, I won’t buy from them again. The product may be fine, but if you might need to return something, I’d read their policy very carefully and ask them to confirm the terms in writing first.

Update, 4:05 pm Oct 21, 2026:
I accepted the initial offer before reviewing your published policy and have asked you to reconsider the restocking fee. I’m waiting for written confirmation of the final refund amount.

Palma 2 is Great for easy eBook Reader! Good price Light Easy on reading everyday. It is particularly good for me because I was able to access and read Korean books from Canada! Great!

Device arrived on time
I use the device almost every day, works very well .
Looking into buying another Boox device in the future

The website is easy to navigate which makes it very easy to order what yiu are looking for. Multiple payment options are available. Product arrived promptly and undamaged! Very happy with the experience and the Boox NOTE Air6!

Painless process and quick. Would buy from them again.

I bought two e-ink devices from Tifan, the 13.3" Boox Note Max and the 13.3" TabXC.
Both devices were shipped on time and were reasonably priced.

great compagny, i like my BOOX Go 10.3 (Gen I & Gen II)

Very quick and attentive responses. Personable interactions and feels like your doing more than just ordering online.

Shipping was fast, and the customer service was excellent. They responded to my questions promptly and provided all the information I needed.

All good and no worries

Did my research on E-ink tablets and settled on the BOOX Note Air 5 C. As with most purchases, I looked on Amazon.ca. In looking for some accessories, I came across Tifan's website and noticed that their price was much better by almost $200 on the tablet alone and taking into account the accessories I wanted was much more than that. Excellent response to questions and they also answer the phone if you call them! Great to support a Canadian business. Highly recommended

Best customer service i ever got from any company by far.