TIEDEX LIMITED Omdömen 263

I ordered a rotary washing line a few days ago. Received a call today advising me that the shipping charges would be higher than the value of the item & would I like a total refund.
Most companies wouldn’t think twice but Tiedex went above & beyond by contacting me.
Thank you for fantastic customer service.

We did not like the chairs and want to return them...I am still awaiting pick up of the chairs and have not been told when this will happen. I was told that I can't get a refund until the chairs are returned.

Good communications
Package arrived promptly and in good condition

Received the bin quickly and in good condition. No complaints

Very good customer service, very prompt return on email queries & very helpful. Would buy from this company again based on this positive experience.

Very pleased with the product, the price and the delivery time.

No prior warning of import taxes, because nobody would continue with the order if they did. I called to complain and whilst discussing the issue, there was baby crying in the background!!!
Not at all professional, will not use again.

Subtotal £110.99

Shipping £24.99

Taxes £0.00

Total £135.98 GBP

The website clearly says Taxes 0.00! But once disptched there is no going back, had to pay 50.00 euros.
Thanks Tiedex

Arrived a bit earlier than expected which was great and good communication and service from the delivery driver

Excellent service given easy to order my product online. Good delivery time within a week very happy with my lg blu ray player very good picture quality in Dolby vision and easy to use.

I sincerely didn’t want to come here to give a bad review because I am also an entrepreneur but I believe my review can help someone and also help the seller get feedback for change. I bought a ninja foodie blender from the Tiedex website on the 7th of January and got the item 10th of January. This item looked opened and dirty looked like it had been used and some items missing. I complained to the seller and he promised to arrange pick up and replace it for me. Till today, I am yet to get a response from the seller for reasons for not picking up on the day they promised to pick up and the item is still not replaced. The whole experience has been draining. If you can avoid this seller please do.

When I started my order I got a whatsapp message and he kept in contact explaining everything so I would have it in time for Christmas A1 service but I got caught for €122 customs which put a big damper on my delivery. I ordered the Basketball Arcade and it was very well packaged and a very enjoyable game enjoyed by all the family. I would highly recommend Tiedex.

they gave me a refund, quickly and without any problems, excellent.

Very timely delivery and communication good.

sent wrong item out to the tune of item received was over £100 cheaper then mucked me about supposedly sorting replacement part, then just insisted on taking item back with refund after I said was going to claim through c/card company

Thank you very much for fast replacement on my damaged dimplex stove. I appreciate the outstanding customer service on making this procedure go well.
Thank you very much
Mark

Excellent customer service and delivery on time. Would recommend.

I paid in full for the item I bought including delivery but when it arrived UPS the delivery company wanted another €100. I had to pay this to receive the goods.

I purchased this item from Tiedax and it included shipping and delivery. You should not have to pay again. This cost is hidden from the outset.

Excellent communication and delivery arrived on time. I would recommend.

Excellent fast shipping and communication. But the product was slightly scratched and had some chipping. Doesn't affect the function of the products though. It could've been manufacturer's fault.