More complicated than it needed to be just to book a camping spot for a tent. Frustrating to have to set up a password etc and to have to print off QR codes, not everyone has smartphones, but there's... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Bit of a f a g, having to sign into my account (actually, a bit of a f a ghaving to create an account) to access my tickets. A very unnecessary step. Compounded by the word I wanted use being deeme... Se mer
Företaget har svarat
I hosted an event using ticketpass. For whatever reason I didn't get notified when a ticket was sold so I had to go to the website to check how my sales were every so often. Not very useful or efficie... Se mer
Företaget har svarat
I believe this was my nature walk at Crookham and Greenham Common recently,which I found interested. And made me to appreciate the commons more!
Företaget har svarat
Företagsinformation
Skrivet av företaget
A world where attending events is seamless and ethical. Tickets, food, merchandise. All available in one place from a safe, fair and social company. People get the best user experience; event organisers generate more revenue, reduce costs and improve fan loyalty. And the whole time, we'll be generating local social impact together.
Kontaktuppgifter
52 Tabernacle St, London EC2A 4NJ, EC2A 4NJ, London, Storbritannien
- 020 4579 9029
- support@ticketpass.org
- ticketpass.org
3,5
Medel
59 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Did exactly as they said they would
Did exactly as they said they would. Not normally a fan of buying tickets online but this lot were fab!!
7 oktober 2024
Svar från Ticketpass
Hi Steven,
Thank you! We’re so pleased to hear that we could make your online ticket purchase a smooth experience. It’s wonderful to know that everything worked just as expected, and we’re grateful for your kind words.
Hope to see you again for future events!
Best regards,
The Ticketpass Team
It was a great game of cup football
It was a great game of cup football. Your service was very easy to use.
13 oktober 2024
Svar från Ticketpass
Hi John,
Thank you for sharing your experience! It's great to hear you found Ticketpass very easy to use and enjoyed a great game!
We hope to continue making future bookings smooth for you.
Best regards,
The Ticketpass Team
It was easy to book and get tickets
19 oktober 2024
Svar från Ticketpass
Hi Ken,
Thank you for the feedback! We’re glad to hear that booking and getting your tickets was easy. We hope you had a good time!
Best regards,
The Ticketpass Team
Easy to use app
8 augusti 2024
Svar från Ticketpass
Hi Debbie,
Thanks for the feedback! We’re delighted to hear you found the app easy to use. It’s always our goal to keep things simple so you can focus on enjoying the events you love.
Looking forward to helping with your next booking!
Best regards,
The Ticketpass Team
Svar från Ticketpass
Hi Pascale,
Thank you for the feedback! We’re really glad to hear you found it easy to use and that downloading tickets or adding them to your Wallet was a breeze. We aim to make every step as simple as possible, so you can enjoy your event with no hassle.
Hope to see you booking with us again soon!
Best regards,
The Ticketpass Team
Svar från Ticketpass
Hi Juliet,
Thank you for the great feedback! We’re thrilled to hear that everything was easy to use and worked smoothly for you—no fuss, just a great experience.
Looking forward to helping with your next event!
Best regards,
The Ticketpass Team
Bit of a f a g
Bit of a f a g, having to sign into my account (actually, a bit of a f a ghaving to create an account) to access my tickets. A very unnecessary step.
Compounded by the word I wanted use being deemed 'inappropriate'. Welcome to 2024 😏
10 augusti 2024
Svar från Ticketpass
Hi Steven,
Thank you for taking the time to share your feedback. We understand that creating and signing into an account can feel like an extra step.
The reason we require an account is to ensure that all your tickets—both active and past—are securely stored and easily accessible in one place. This allows you to have a record of your purchases and manage your tickets efficiently.
If there's anything else we can help with you can reach out at support@ticketpass.org we are here to assist.
Best regards,
The Ticketpass Team
Svar från Ticketpass
Hi Phil,
Thank you for sharing your experience! We’re happy to hear that booking was easy and everything went smoothly at the venue. Knowing that the whole process was seamless for you makes our day :)
Best regards,
The Ticketpass Team
“It did what it said on the tin”.
11 juli 2024
Svar från Ticketpass
Hi Colin,
Thank you for the feedback! We're glad to hear that Ticketpass delivered exactly as expected, just like it should be.
We look forward to see you again!
Best regards,
The Ticketpass Team
was prima geregeld
28 juli 2024
Svar från Ticketpass
Hi Mat,
Thank you for your kind words! We’re so glad to hear we met your expectations.
We look forward to providing the same great experience next time!
Best regards,
The Ticketpass Team
very easy to use
5 juli 2024
Svar från Ticketpass
Hi Jon,
Thanks for the feedback! We’re pleased to hear you found Ticketpass very easy to use.
Hope to see you back for your next event!
Best regards,
The Ticketpass Team
Simple to use.
1 augusti 2024
Svar från Ticketpass
Hi Stephen,
Thank you for your feedback! We’re happy to hear you found our service simple to use :)
Looking forward to see you again soon!
Best regards,
The Ticketpass Team
Svar från Ticketpass
Hi Linda,
Thank you for sharing your feedback! We’re glad to hear everything went smoothly and that the process was simple. That’s exactly the experience we want for our users!
Hope to see you back for future events
Best regards,
The Ticketpass Team
Svar från Ticketpass
Hi Philip,
Thank you so much for the amazing feedback! We’re happy to hear you had an awesome experience with Ticketpass :)
Best regards,
The Ticketpass Team
Easy and quick
17 juli 2024
Svar från Ticketpass
Hi Maria,
Thanks for the feedback! We’re delighted to hear you found the process easy and quick.
Looking forward to helping with your next booking!
Best regards,
The Ticketpass Team
More complicated than it needed to be…
More complicated than it needed to be just to book a camping spot for a tent. Frustrating to have to set up a password etc and to have to print off QR codes, not everyone has smartphones, but there's a presumption. Surely a reference no. would suffice?
19 juli 2024
Svar från Ticketpass
Hi Sharon,
Thanks for sharing your feedback.
Yes, that's suffice. When you arrive to the event, the event organiser will be able to find you using your booking reference.
You also don't need to print your tickets (QR codes) you have the option to add them to your Apple and Google wallet or you can you can access them as PDF on your phone.
The password allows you to have all your active (and past) tickets in one place.
Hope it helps! If we can assist with anything please email us at support@ticketpass.org :)
Svar från Ticketpass
Hi Andrew,
Thank you for your feedback! We’re so glad to hear you found the process user-friendly and straightforward. Making things simple for our users is our top priority.
Hope to see you at more events soon!
Best regards,
The Ticketpass Team
Don’t fall for it
This company claim to be the fair alternative. The reality is they’re money grabbing liars
7 augusti 2024
Omdöme utan inbjudan
Svar från Ticketpass
Hi Harry,
We really are sorry to hear you feel like that. Our pricing is similar to competitors and unlike anyone else, we are the only ones to pledge 50% of our booking fee to charity and/or social projects. So the reality is that we make less money.
Please feel free to contact us at support@ticketpass.org if there's anything else we can help with.
Best regards,
The Ticketpass Team
No notification of membership number…
No notification of membership number change after receipt of numbers by email. Total confusion ensued. Annoyed at having to pay extra £5 each for two cards.
6 augusti 2024
Svar från Ticketpass
Hi Anthony,
Thank you for taking the time to share your feedback with us.
We understand your frustration. Unfortunately we have no control on the amount that the event organiser charges for printing memberships cards.
If there's anything else we can help with please contact us directly at support@ticketpass.org so we are here to assist.
Best regards,
The Ticketpass Team
Easy to access
7 augusti 2024
Svar från Ticketpass
Hi Jane,
Thank you for your feedback! We’re glad to hear you found it very user-friendly :)
Best regards,
The Ticketpass Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.