Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Ticketory is a global travel platform offering attraction tickets, tours, and city passes in top destinations worldwide. We provide fast booking, instant confirmation, and reliable customer support for a seamless travel experience.
71-75 Shelton Street, WC2H 9JQ, London, Storbritannien
3,7
18 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Frente a un error de mi parte, solicitamos cambio de día para entradas, Batuhan nos escribió, gestionando rápidamente para subsanar el error y todavía adicionó dos obsequios para el momento de la visita. Muchísimas gracias.
We booked our Tokyo Tower tickets through Ticketory. The website was very easy to use, and we received our tickets without any issues. Overall, it was a great experience. Highly recommended!
Svar från Ticketory
Thank you, Oğuzhan! We're glad everything went smoothly and you enjoyed your experience. We appreciate your recommendation!
Best regards,
The Ticketory Team
We bought our Acropolis tickets through Ticketory, and we enjoyed our experience, everything was smooth and that visit became the best highlight of our Athens trip of course.
Svar från Ticketory
Thank you so much for your 5-star review, Eray! We’re very happy to hear that everything went smoothly and that your visit to the Acropolis became a highlight of your Athens trip. We hope to be part of many more great travel experiences in the future!
Best,
Ticketory Team
I am extremely happy with the service I received from Ticketory. I contacted them regarding a change to my booking, and Bauphan was incredibly helpful, kind and efficient throughout the whole process.
They responded very quickly and managed to change our entry time to the one we had requested, even though the original booking conditions did not allow modifications. Everything was handled smoothly and efficiently, and I really appreciated how willing they were to help.
They also kindly offered us two complimentary audio guides, which was a lovely and unexpected gesture.
Thank you very much, Batuhan, for your excellent customer service and for making everything so easy. I am genuinely delighted with the way my request was handled and would definitely recommend Ticketory based on this experience.
Svar från Ticketory
Thank you so much for your wonderful review! We’re delighted to hear that Batuhan was able to help with your booking change and make the whole process smooth and easy.
We really appreciate your kind words and your recommendation. We’ll make sure to share your feedback with Batuhan!
Best,
Ticketory Team
Very efficient and professional. It helps a lot getting a solution as soon as possible. Thank you Luna!
Svar från Ticketory
Thank you so much, Annie! We’re very happy to hear that you had a smooth experience and that Luna was able to assist you quickly. We really appreciate your kind words and your 5-star review!
Best,
Ticketory Team
Everything was simple they informed me where I must be and in what time. I had no problem and I recomend this company
Svar från Ticketory
Hi Matyas,
Thank you for the 5-star review! We’re very happy to hear everything was simple and went smoothly.
We really appreciate your recommendation!
Best,
Ticketory Team
we purchased park güell entrance tickets from here. immediately after received the ticket email.
Svar från Ticketory
Hi Jason,
Thank you for the 5-star review! We’re glad your Park Güell tickets arrived immediately and everything went smoothly.
We hope you had a great time in Barcelona!
Best,
Ticketory Team
We used Ticketory to buy tickets for Knossos/Crete. The link is listed in Google as official ticket seller. But the prices are much higher than the official ones, in our case 31 EUR instead of 20 EUR. This is scam.
Svar från Ticketory
Dear Thomas,
Ticketory is an independent booking platform offering tickets and experiences around the world.
Our packages can include additional services such as an audio guide and eSIM, so prices may differ from the venue’s direct admission price.
While we do not control how listings are displayed by Google, we appreciate you bringing this to our attention and will review the matter accordingly.
Best regards,
Ticketory Team
Reservamos con varios días de antelación tickets para la librería Lello (Oporto). Minutos antes de la visita aún no nos habían mandado las entradas. Tuvimos que hacer de nuevo la cola y, cuando nos pusimos en contacto con ellos, acabaron aconsejándonos que sacáramos las entradas directamente en la librería. No hubo más respuestas por su parte.
Svar från Ticketory
Dear Herrera,
We’re very sorry about this experience. Your tickets should have been delivered well before your visit, and in this case we failed to do so.
A full refund has been issued for your booking, and we’re reviewing what went wrong to help prevent this from happening again.
Our apologies again for the inconvenience.
The Ticketory Team
Fast and extremely helpful customer support.
Svar från Ticketory
Dear Hristiana,
Thank you so much for your kind words and 5-star review! We’re delighted to hear that you had a great experience with our customer support team.
We truly appreciate your feedback and hope to assist you again on your future travels!
Kind regards,
Ticketory Support
Unreliable vendors behind. It lets you purchase tickets for attractions which require dedicated names, but then it does nit warn if you missed putting the names and populate the name of the purchaser to all tickets. We got contacted too late to provide the correct names. A refund was offered at the end, which is the least, but what remains is the fact we could not visit the Colosseum as planned. Be sure to read all details during the booking process.
Svar från Ticketory
Dear Josch,
Thank you for your feedback. We’re very sorry that you were unable to visit the Colosseum as planned.
For this attraction, individual visitor names are required on the tickets. Unfortunately, the booking was processed with the lead traveller’s name for all participants, and we were unable to obtain the correct names in time to have the tickets reissued before the scheduled visit.
As soon as the issue became clear, we issued a full refund. We fully understand, however, that a refund does not make up for a missed experience.
We have taken your feedback seriously and are reviewing our booking process for attractions requiring personalised tickets to make these requirements clearer and prevent similar situations in the future.
Kind regards,
Ticketory Support
I booked rikets to Peleș Castle in Romania. Initially I had problems receiving the tickets but after contacting the back office I got swift help and service.
Friendly and professional helpful personnel!
Things can go wrong sometimes but a friendly and helpful response makes up for everything!
I will use the services again!
Svar från Ticketory
Hi Gunilla,
Thank you so much for your kind words and for giving us the opportunity to make things right!
We’re very happy to hear that our team was able to help quickly and that you had a positive experience in the end. We truly appreciate your understanding and your trust in us.
We look forward to helping you with your next adventure!
Best regards,
Ticketory Team
Scam company! They influence Google Maps in order to be listed as the 'official website' for various attractions. They then buy up tickets and resell it to unsuspecting customers for a much higher rate.
Svar från Ticketory
Hi Kevin,
We’re sorry to see your review, but we’d like to clarify a few important points.
Ticketory is an independent ticketing platform and we have never claimed to be the official website of the attractions we offer. We recently became aware of an issue affecting how our website was presented within certain Google placements. We immediately raised this with Google, and the issue was resolved and the misleading presentation corrected some time ago.
As an independent reseller, our prices may differ from the attraction’s direct price, as is the case with many third-party ticketing platforms. All prices are displayed before purchase, and customers are free to review the total amount before completing their order.
We take transparency very seriously and certainly do not intend to mislead anyone. If you made a purchase with us and have a specific concern about your booking, please contact us at support@ticketory.com with your booking reference and we’ll be happy to review it.
Best regards,
Ticketory Team
They uploaded our products and selling in our name!!!! A new SCAM method!!!! Bevare🤬
Just managed to contact the police about this
Svar från Ticketory
Hello Robert,
We're sorry that this situation caused concern.
Ticketory did not upload or sell your products with any intention to misrepresent your business. The listings in question originated through one of our distribution partners, and as soon as you contacted us and explained the issue, we investigated it immediately.
Although we were under no contractual obligation to do so, we removed the products promptly as a gesture of good faith and confirmed their removal to you.
We respectfully reject the allegation that this was a "scam." At no point did we intend to misrepresent your business or deceive customers, and we acted quickly and cooperatively once the matter was brought to our attention.
We remain open to constructive dialogue should you wish to discuss this further.
The Ticketory Team
Ticketory is listed on Google as the “official site” for various museums in Mexico City. It is not—their websites are run by the Mexican government. Ticketory marks up the actual price of a ticket to the museum by a large margin while masquerading as the museum itself. It makes several experiences un-refundable. It’s extremely predatory.
Svar från Ticketory
Hello,
We're sorry to read your review, but several of the statements made are factually incorrect.
Ticketory is an independent online travel agency. We do not claim to be the official website of any museum or attraction, nor do we state that we are affiliated with the Mexican government or any attraction unless explicitly indicated.
Regarding Google, we do not control Google's labels, business profile presentation, or search interface. If Google displays information in a way that causes confusion, we actively work with them to have it corrected.
Our prices are clearly displayed before purchase and may differ from the attraction's own website because they can include additional services such as customer support, booking infrastructure, payment processing, and other value-added services. Customers are free to compare prices before making a purchase.
Our cancellation policy is also displayed before checkout and must be accepted by the customer before payment. Some experiences are non-refundable because this is the policy set for those products, while many others do offer free cancellation depending on the supplier and product.
We take customer transparency seriously and are always happy to investigate any specific booking if you contact us with your booking reference.
The Ticketory Team
Wir haben eine Tour über ticketory gebucht. Vor Ort gab es leider ein paar kleinere Probleme, die ticketory nicht zu verantworten hatte trotzdem bekamen wir aus Kulanz eine großzügig Erstattung. Gute Kommunikation, zu empfehlen.
Svar från Ticketory
Hello Stefanie,
Thank you very much for your kind review!
We're happy to hear that you enjoyed the tour and appreciated our communication. Although the issues on the day were outside of our control, we're glad we could help and provide a goodwill refund to make your experience better.
Your recommendation means a lot to us, and we hope to welcome you again on another adventure in the future.
Warm regards,
The Ticketory Team
Fast checkout, instant confirmation email, no problems at the entrance. That’s pretty much all I expect from a ticket website 👍
Svar från Ticketory
Hello Samet,
Thank you very much for your 5-star review!
We're delighted to hear that your booking experience was smooth from start to finish. Fast checkout, instant confirmation, and hassle-free entry are exactly the experience we aim to provide for every customer.
We truly appreciate your support and hope to help you book many more great experiences in the future.
Warm regards,
The Ticketory Team
Thank you for taking care of my issue! I have booked and experience for a future date, but there was a glitch in the system and the date was successfully changed. I really appreciate your help with this!
Svar från Ticketory
Hello Sonata,
Thank you so much for your wonderful 5-star review!
We're delighted we could help resolve the issue and ensure everything was sorted out for your upcoming experience. We know how important it is for travel plans to go smoothly, and we're glad our team was able to assist you quickly.
We truly appreciate your kind words and your trust in Ticketory. We hope you have an amazing time on your trip, and we look forward to helping you again in the future!
Warm regards,
The Ticketory Team
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
