I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a prob... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Fast delivery…. Easy to set up. I am a patient with lymphoedema in my chest wall after cancer treatment. For the first time, I tried using this tape by myself; easy to apply, good quality…After seve... Se mer
The mustache tool is exceptionally well made and of high quality. However, it is very, very similar to another thysol tool having a non-slip point for a better grasp. The one I mistakenly ordered had... Se mer
Företaget har svarat
Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS! The only reason they lost... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Since August 2024 we have moved to a different review platform. Please find our current ratings at our website. See you there!
Kontaktuppgifter
1 Seib Road, 4562, Eumundi, Australien
- 0411129759
- info@thysol.com.au
- thysol.com.au
4,0
Bra
253 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The product is great as advertised and…
The product is great as advertised and was really quick to deliver
12 november 2020
Supportive and product delivered on…
Supportive and product delivered on time.
The tool has saved me from costly physio requirements.
8 november 2020
These are fantastic
These are fantastic, good value and easy to use. They come in a tidy little bag and I'm using mainly for neck tension getting great results.
I wish I knew about them earlier.
6 november 2020
Im still waiting for my order😔
20 oktober 2020
The parcel was received damaged with a…
The parcel was received damaged with a small part of the tape itself slightly compromised. Perhaps packaging may benefit from improvement.
17 oktober 2020
Used them with my personal trainer
Used them with my personal trainer. Loved them. Great quality.
14 oktober 2020
Really good quality resistance bands
Really good quality resistance bands. Came on time. Very happy!
12 oktober 2020
Great experience
Great experience , prompt service , very happy with the Massage tool I bought . Good value .
10 oktober 2020
Omdöme utan inbjudan
Product works well on our dog who has a…
Product works well on our dog who has a torn cruciate ligment
6 oktober 2020
Omdöme utan inbjudan
Suction cups - Missing one of my cups in pack of 4…
Missing one of my cups in pack of 4 only 3 in pack of 4 arrived! Cups are too cloudy to see through to visually see clearly what is going on with skin underneath.
13 september 2020
Omdöme utan inbjudan
Svar från THYSOL Australia
Hi Heidi, sorry to hear you are not happy with the cups. Please feel free to contact me further for a replacement of the missing cup and to discuss options for other cups. Regards Tony
Great service and product
10 september 2020
Omdöme utan inbjudan
Still waiting on my order weeks later
2 september 2020
Omdöme utan inbjudan
Svar från THYSOL Australia
Dear Kylee,
I am very sorry to hear that your order hasn't arrived yet. Unfortunately due to COVID-19 specific areas may experience delays in the Australia Post's delivery times based on local conditions.
Could you please contact us (by mail or phone)? That way we can check your specific situation/order and follow up accordingly.
I am sorry for the inconvenience and hope to hear from you soon.
Kind regards,
Leon Koerssen
THYSOL Australia
Great to deal with but Don’t waste your money on the FASCIQ® Sports Cupping Set
Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS!
The only reason they lost a star was for offering these cups as useful, they obviously don’t try their own products.
The issue is they have a wide flat contact surface as opposed to a rounded edge, meaning they don’t maintain contact. I was going to trial them for a few weeks before buying some more in bulk, it only took me a few minutes to realise these cups are junk. I bought the FASCIQ® Silicone Cupping Set – Small and Large Cups instead and they work perfectly.
1 september 2020
Omdöme utan inbjudan
Svar från THYSOL Australia
Dear Phil,
First of all, thank you for your review and feedback.
Though you are very positive regarding our general service and shopping experience, I also read that you wouldn't recommend our FASCIQ® Sports Cupping Set to others unfortunately.
Of course I would like to hear more about your feedback about the product. What would you alter and why? Could you contact me regarding this matter (by phone or email)?
Additionally, I would like to highlight to you our refund/return policy. Within a period of 30 days, you can return the product and exchange it for another or ask for a refund.
Again thank you for you review and feedback. Really appreciate your time/effort and I hope to hear from you soon.
Kind regards,
Leon Koerssen
THYSOL Australia
Product has not arrived
1 september 2020
Omdöme utan inbjudan
Svar från THYSOL Australia
Dear Lorena,
Could you please contact us (by mail or phone)? That way we can check your specific situation/order and follow up accordingly.
I am very sorry to hear that your order hasn't arrived yet. Unfortunately due to COVID-19 specific areas may experience delays in the Australia Post's delivery times based on local conditions.
Again I am sorry for the inconvenience caused and I hope to hear from you soon.
Kind regards,
Leon Koerssen
THYSOL Australia
Good product
It is very easy to use product and very effective I have used it 3-4 times and love doing it alternative days. Good for the skin feels good after every use.
14 augusti 2020
Omdöme utan inbjudan
Very happy with the product and…
Very happy with the product and service. Thank you
13 augusti 2020
Omdöme utan inbjudan
Excellent customer support and quality product
Excellent customer support, product quality and quick reliable delivery!
Highly recommended
8 augusti 2020
Omdöme utan inbjudan
Great product and fast delivery
7 augusti 2020
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.