All the staff were incredibly welcoming and friendly. The vehicles were set out neatly, making it easy to walk around and view everything, and the showroom was just as well-organized. It was a very re... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I would highly recommend Thurlow Nunn Milton Keynes, especially Dan, who made the whole experience genuinely enjoyable. He was incredibly friendly, accommodating and professional, with excellent commu... Se mer
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Thurlow Nunn at Kings Lynn had my partners car in for a service in May. When collecting the car noticed that damage (scratches and dent) had been done to rear bumper. Car in workshop in June for rear... Se mer
Byeing my first car from Thurlow nunn mk,following my eldest daughter who had just bought a car aswell from Josh who was amazing, there was no pressure selling ,so friendly and helpful. Also did have... Se mer
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Företagsinformation
Skrivet av företaget
With modern showrooms situated across Bedfordshire, Buckinghamshire and the East of England, Thurlow Nunn provides drivers with the widest choice of quality Approved Used vehicles and great offers on the latest generation of new Vauxhall, Peugeot and MG cars. Over the years, we have built a strong reputation for impeccable customer service, and we’re keen to continue upholding the highest standards of expertise.
Kontaktuppgifter
11 Campbells Meadow, Hardwick Road, PE30 4YN, King's Lynn, Storbritannien
- 01603367620
- salessupport@thurlownunn.co.uk
- thurlownunn.co.uk
4,2
Bra
2 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Thurlow Nunn
amazing news, thank you!
Everyone was very friendly and helpful
Everyone was very friendly and helpful. Made it easy to spend money
15 juni 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
This is great to hear, thankyou!
Worst customer service I have ever…
Worst customer service I have ever known
No response to calls, emails, their own chat service promises contact and nothing
Their own customer resolution service just send a holding email and that’s it
Would never buy from them again and would never recommend them to anyone
Things go wrong and I accept that but to ignore a customer who has a legitimate issue is appalling
9 juni 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
I'm sorry to hear this review, please provide us with more contact information and Site and we can raise this with the correct member of our team.
Friendly helpful staff don’t compensate for total failure to deliver promised car
A most painful experience based on Hyundai as the manufacturer. Car ordered in January with delivery promised February or early March. Finally delivered late June with countless broken promises on the way, vehicle colour change and then delivered with incorrect number plates. A painful experience from start to finish,
18 juni 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
We’re sorry to hear about your experience and the delays you’ve described. This has been taken seriously and passed on to the appropriate senior member of the team for review and follow-up.
Svar från Thurlow Nunn
This is great, thankyou!
Excellent customer service and…
Excellent customer service and communication
1 juni 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thankyou for your review!
Buying a car made easy
My experience of purchasing a car with Thurlow Nunn Luton was absolutely brilliant. The Sales person made the whole process very easy and comfortable.
Thank you for everything Khalid- You really are Sales person pf the year.
19 juni 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thank you for your fantastic review! We're delighted to hear you had such a brilliant experience and that Khalid made the whole process easy and comfortable. We'll be sure to pass on your kind words—enjoy your new car, and thank you for choosing Thurlow Nunn!
Byeing my first car from Thurlow nunn…
Byeing my first car from Thurlow nunn mk,following my eldest daughter who had just bought a car aswell from Josh who was amazing, there was no pressure selling ,so friendly and helpful. Also did have an issue after driving away.But was resolved in 24hrs and truly such a thoroughly enjoyable experience dealing with Josh and Steve at Thurlow nunn
30 maj 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thank you for your lovely review! We're delighted to hear Josh and Steve made buying your first car such an enjoyable, no-pressure experience. It's also great to know any issue was resolved so quickly. We really appreciate your kind words and hope you enjoy every mile in your new car!
Price came in lower than estimated
Price came in lower than estimated, also duration of repairs were shorter than expected. Friendly service and very professional
12 juni 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thank you for your great review! We're delighted to hear the repairs were completed quicker than expected and at a lower cost than estimated. It's wonderful to know you found our team friendly and professional. We really appreciate your feedback and look forward to welcoming you again in the future.
Great team took the time to understand…
Great team took the time to understand my needs.
29 maj 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thankyou for your review!
Welcoming staff
Welcoming staff, Steve was always polite and answered any questions we had, accommodated a test drive, made sure all repairs and service was complete.
29 maj 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thank you for your great feedback! We’re glad Steve was polite, helpful, and ensured everything was completed smoothly, including your test drive and repairs. We really appreciate your support!
The whole experience was very pleasant…
The whole experience was very pleasant from start to finish. Everything was explained very clearly and any questions we had were answered no problem.
1 juni 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thank you for your lovely feedback! We’re glad everything was clearly explained and that you had such a pleasant experience from start to finish.
Alex was not pushy
Alex was not pushy, answered all my questions and kept in contact regarding test driving and collection.
29 maj 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thankyou for your lovely review!
Staff are professional and friendly
Staff are professional and friendly. They go the extra mile to help and explain everything clearly.
14 maj 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Amazing, thank you!
Impeccably bad service
After a good start with my first brand new Hyundai, my second one had a fault after just 12 months. I was repeatedly ignored, told there was no issue, and then made to wait months at a time to get appointments only to find out the now 18 month old car needed a new clutch plate. After complaining to Hyundai UK I got an appointment within 1 week, not the 9 weeks that Thurlow Nunn promised was the only available option. My complaint email directed to the branch in Northampton is yet to receive a response after several weeks. Meanwhile I've received many marketing emails inviting me to sales events and telling me how amazing they are. The only decent person at this company is the girl on the service desk reception who could do better at any other workplace than this. I 100% do not recommend Thurlow Nunn OR Hyundai.
19 mars 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Please rest assured that this will be passed along to the correct member at the site and someone will reach out shortly.
Service
The service was great friendly staff car was finished within timeline while I waited only took an hour
5 juni 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thankyou for your great review.
Very comfortable visit
Very comfortable visit. Just the right amount of attention and no pressure put on to buy.
16 maj 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Amazing, thankyou!
understood my needs and was very…
understood my needs and was very helpfull
26 maj 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thankyou for your review.
Motability service
Would like to thank the service team for their brilliant help in servicing our motability car.
Arranging collection and return of our vehicle and keeping us informed.
A special thank you to Alison,so helpful for arranging it all .
20 maj 2026
Omdöme utan inbjudan
Svar från Thurlow Nunn
Thank you for your kind words! We’re delighted to hear you were happy with the Motability service and that the collection, return, and communication made everything easy for you. Alison and the service team will really appreciate your feedback. We look forward to helping you again in the future!
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