I bought one item & did not sign up for scheduled subscription shipments. Thankfully I received email warning me of next shipment. I called & customer service cancelled subscription. It was a waste of... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I've been a Thrive member for over 10 years. I appreciate being able to purchase items that I either can't get at my local market or that I can get for less at Thrive. They are great when there's a pr... Se mer
Företaget har svarat
I have used Thrive Market before and am happy to have rediscovered it. My only problem is when ordering AI jumps in with suggestions and it is easy to lose the thread of what you were trying to order... Se mer
Företaget har svarat
I've been a Thrive member for a couple years now. It came in really handy when I had a back injury and couldn't drive or carry heavy things. The prices are reasonable for most products and they consta... Se mer
Företaget har svarat
Företagsinformation
Informationen kommer från olika externa källor
We are on a mission to democratize access to healthy living. We hope you join us!
Kontaktuppgifter
4,2
Bra
6 tn omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have used Thrive Market before and am…
I have used Thrive Market before and am happy to have rediscovered it. My only problem is when ordering AI jumps in with suggestions and it is easy to lose the thread of what you were trying to order, but this is a problem with a lot of companies right now.
Thrive Market has way better customer service than other similar companies, and it is easy and speedy to interact with a human being.
16 mars 2026
Omdöme utan inbjudan
Svar från Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
BEWARE! one purchase enters into subscription
I bought one item & did not sign up for scheduled subscription shipments. Thankfully I received email warning me of next shipment. I called & customer service cancelled subscription. It was a waste of time making that 1 call & I shouldn't have had to do. Automatically signing people up is wrong.
15 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
Hi Sherri, we’re sorry to hear you’ve been having trouble with the recurring shipment feature. We understand how frustrating that can feel. If you’d like to pause your shipments for now, you can turn the feature off at any time by visiting the Recurring Shipment tab.
Recurring shipments are completely optional and can be adjusted whenever it works best for you. If you’d like, we’re also happy to take a closer look and help sort things out. You can reach us anytime at help@thrivemarket.com. Thank you for giving us a try. We’re here to support you.
Great in many ways - just opt out of the text notices
I've been a Thrive member for over 10 years. I appreciate being able to purchase items that I either can't get at my local market or that I can get for less at Thrive. They are great when there's a problem with something that shipped (melted chocolate, broken jar, etc). The one issue I have with them is on there "hurry and order now for a free gift!" text messages, because though they tell me the item is in my cart it often isn't included in my shipment - I recommend you opt out of these notices, and take advantage of the great things Thrive offers aside from the bogus text notices.
11 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
Hi Denise, thank you for being a loyal member for over 10 years! We’re glad we can help you find those hard-to-get items at great prices. We apologize for the frustration with the "free gift" texts. We’ve noted your feedback regarding the cart integration issues to help us improve. We appreciate your support and your feedback. If you have any concerns about past free gifts, please reach out to us at help@thrivemarket.com, and we will look into this for you!
Svar från Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
Membership and cancelation
Thrive market has a great selection of products, definitely overpriced compared to a Costco or bjs but you are paying for convenience. Buyer be aware should definitely apply here as they try to get you on membership and make it difficult to cancel typical like a gym membership. If you're looking into a membership be aware the company has many tactics to retain your membership dues and that is how they win. I would recommend to dispute the charges.
1 februari 2026
Omdöme utan inbjudan
Svar från Thrive Market
Hi Gabriel, we’re sorry to hear that our selection and pricing didn't meet your expectations. We strive to offer competitive value through our member-exclusive brands and carbon-neutral shipping. We’d appreciate the chance to learn more about how we can improve our website and variety. If you are open to it, please feel free to reach out to us at help@thrivemarket.com. We're here to help!
My problem was resolved quickly with…
My problem was resolved quickly with excellent follow through. Huge variety of products offered, it is a fun place to shop.
9 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
Hi there, thank you for the wonderful review! We’re so happy to hear that your experience was fun and that our team provided excellent follow-through on your request. Thank you for choosing Thrive Market!
They addressed my areas of concern and…
They addressed my areas of concern and are a company providing healthy options for us to choose from. Thank you
10 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
Hi Carolyn, thank you so much for the 5-star rating! We’re thrilled to hear that we were able to address your concerns and that you’re enjoying our selection of healthy products. We appreciate your support and look forward to serving you again soon!
Svar från Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
Makes shopping easy for hard-to-find items
Thrive Market carries the things I need that are hard to find where I live, and at good prices. The shipping is fast, and if there are any problems, they are quick to make them right.
9 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
Thank you so much for sharing your feedback with us. We truly appreciate your continued membership with Thrive Market. It means the world to us, and we’re here to support you every step of the way.
Trustworthy and Understanding
They are kind, understanding and willing to help customers no matter the cost. They handled my issue with a stress- and hassle-free resolution that made me feel appreciated and valued.
9 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
The app is not usable for the visually impaired
I'm legally blind and need to have the app read to me by my phone I use instacart all the time and can order anything I want the Thrive market app was totally unusable
9 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
Hi Lee, thank you for bringing this to our attention. We sincerely apologize that our app is currently not meeting your needs for screen-reading compatibility. Providing an accessible shopping experience for everyone is a priority for us. We are sharing your feedback directly with our Product and Engineering teams to investigate these barriers. In the meantime, we’d love to help you with your order over the phone or via our website, which may offer better compatibility. Please reach out to us at help@thrivemarket.com so we can assist you personally. Thank you for giving us a try!
Svar från Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
Delivery Driver hit a mailbox structure…
Delivery Driver hit a mailbox structure and trying to get them to be accountable and pay for the repair was ridiculous. I was on hold for hours, and they got my email address and told me they would email me so I could send in the necessary info, which they never did. I had to call back and was hold again forever and then had to jump thru hoops in order to get any sort of acknowledgment.
14 mars 2026
Omdöme utan inbjudan
Svar från Thrive Market
Hi Nicole, we are truly sorry to hear about the damage to your property and the frustration you’ve encountered while trying to resolve this issue. This is certainly not the experience we want for any of our members. We want to make it right. Please reach out to us directly at help@thrivemarket.com so we can further investigate and resolve this matter. We’re here to help!
I enjoy their wholesome product…
I enjoy their wholesome product offerings and some of their not-so-well-known items. You can usually get small sizes to sample
7 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
Your thoughts and feedback mean everything to us. Thank you for including Thrive Market in your daily life—we appreciate your support more than words can say!
I've been a Thrive member for a couple…
I've been a Thrive member for a couple years now. It came in really handy when I had a back injury and couldn't drive or carry heavy things. The prices are reasonable for most products and they constantly have sales. Any time I've had a damaged item or product concern, they have been prompt to remedy the matter. With my strict dietary requirements, it helps to have more options, because I already have to go to multiple stores to find certain products, so I love that at least one comes to me.
5 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
Thrive market is such a waste of money
Thrive market is such a waste of money, product selection is sub par. Products are overpriced and most grocery stores carry the same products. They charge 50 a year to shop on their weak website. I would avoid this online shopping website and save your money.
7 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
Hi Jeff, we’re sorry to hear that our selection and pricing didn't meet your expectations. We strive to offer competitive value through our member-exclusive brands and carbon-neutral shipping. We’d appreciate the chance to learn more about how we can improve our website and variety. If you are open to it, please feel free to reach out to us at help@thrivemarket.com. We're here to help!
Awesome company!
Awesome company. They have a lot of healthy options, and great customer service. I have told many of my friends about them. They were a lifesaver during the pandemic!
17 september 2025
Omdöme utan inbjudan
Svar från Thrive Market
Hi Cludder, thank you so much for the kind words! We’re thrilled to hear that our customer service and healthy options have made such a positive impact on you since the pandemic. We truly appreciate you sharing the love with your friends!
I did not like being deceived.
I did not like being deceived into signing a recurring payments and felt that was manipulative and dishonest.
6 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
Hi Mike, we sincerely apologize for any confusion surrounding our membership structure. We understand how important this is, and we want to make sure we address your concerns properly. Please reach out to our member services team at help@thrivemarket.com, and we’ll be more than happy to ensure it's handled correctly. We're here to help!
Great products and costumer service
Great products. Great costumer service. Its easy to talk to someone real and they really are helpfull.
4 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
Hi Myriam, thank you for the 5-star rating! We’re so glad you found it easy to connect with our team and that we could be helpful. We’re always here to support your healthy shopping journey!
Everything resolved!
I was connected right away with a live agent - who listened to all my concerns and made everything right. Thrive takes care of its customers- and it is much appreciated!
4 april 2026
Omdöme utan inbjudan
Svar från Thrive Market
We’re grateful for your feedback, and your ongoing membership with Thrive Market means a lot to our team.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.