Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Ordered jumpers? Watches October never arrived no emails nothing after6 weeks my bank refunded the money today 19th January had a message from bank telling me that the retailer ( sp gentry ) are disp... Se mer

Betygsatt 2 av 5 stjärnor

It's more effort than browsing sites myself for inspiration. I kept getting told I hadn't selected enough 'likes'. I spent a solid couple of weeks liking and disliking items. Didn't change... Se mer

Företaget har svarat

Betygsatt 2 av 5 stjärnor

Francamente se ne poteva fare a meno. Non si capisce a cosa possa servire un social che combina Instagram con Tinder. Non è semplice comprenderne lo scopo perché non ha nessuna correlazione con il sit... Se mer

Betygsatt 5 av 5 stjärnor

Good quality products at reasonable prices but also good collection of higher end products to purchase which is very simple. The suggested outfit and personal shopper work well but there is no... Se mer

Företagsinformation

  1. Shopping och mode

Informationen kommer från olika externa källor

Find clothes you'll love, with tailored-to-you recommendations and a shop where everything is in your style, size and budget.


Kontaktuppgifter

2,3

Dålig

TrustScore 2.5 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Gteat to get clothing from various…

Great to get clothing from various makes, not all too expensive. As I live on a small island I mostly buy all my clothes online. This last order was a little late, and I kept 2 out of the three items I was sent. All round good service, especially tips on how to put an outfit together.

13 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This a truly great service

This a truly great service. Clothes picked for me, the styles I like and suit. Ordering from the same place with ease. I wish I had known about Thread sooner!

13 augusti 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Only once have I received a product…

Only once have I received a product from Thread that was not as pictured on the site. The photo on the site was of a pair of Colchester Rubber Co 1892 National Treasure High Tops, but what was sold was a pair of US Rubber Co Colchester Contrast Hi. Upon further investigation, it seems that US Rubber Co is using photos of Colchester Rubber Co products on their website.

12 augusti 2022
Omdöme utan inbjudan
Logotyp för Thread

Svar från Thread

Hi there,

Thank you for taking the time to share your feedback with us.

I’m really sorry to hear that the shoes you received weren’t the ones advertised, I appreciate that this will have been disappointing for you. If you could send me an email at support@thread.com with your order number, I will be happy to take a look into how I can rectify this for you.

Thank you again for sharing your feedback with us.
Sham
Team Thread

Betygsatt 5 av 5 stjärnor

Although one item did not fit (too big)…

Although one item did not fit (too big) there was no difficulty in the return and THREAD communicated well thereafter.
Pleased with the quality of the items as well as the fit and they arrived safely and without delay. I like the suggestions that you are sent

12 augusti 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

I ordered two dresses

I ordered two dresses, they came wrapped well and quickly.
One of them was a perfect fit and I have kept it and I felt really good in it.
The second was supposed to be my size, it was at least two sizes smaller which was very disappointing as it was gorgeous and I so wished it would have fit me.
I returned it through the post office and got notification two days later that they had received it, which was excellent service. This was yesterday, so I'm yet to get the refund, but the return process is a big thing for me as when some companies take a couple of weeks I always wonder if its been lost.
I will definitely buy from them again, if it wasn't for that dress size it would have been a 5 star rating as everythng else was perfect.

12 augusti 2022
Omdöme utan inbjudan
Logotyp för Thread

Svar från Thread

Hi Emma,

Thank you for taking the time to share your feedback with us. I'm really sorry to hear that the second dress wasn't quite the right fit! I'll be happy to help you exchange it for a different size or a similar alternative. Please contact me on support@thread.com with your order number and I'll look into this for you right away!

Thank you again for sharing your feedback with us and I look forward to hearing from you.

Tasnima
Team Thread

Betygsatt 5 av 5 stjärnor

Excellent service and great quality

Excellent service and great quality of clothing. Delivery is normally pretty quick and they give multiple options on how to return items for most convenience. I've been a customer for a few years and keep coming back again and again.

12 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

It's very clear that Thread really values their customers

It's very clear that Thread really values their customers. I ordered a shirt for a wedding and when unboxing on the day of the wedding, I realised there was a stain on the shirt. With no time to get a new on in time, I emailed thread asking for a refund/exchange option. Not only did they provide both options and sent a new one out immediately, they let me wear the original / stained one with the option to then send back foc. Instant responses from their support team via email. All super friendly.

As a result, I will definitely be using Thread again. Not many brands take customer experience to this level.

Thank you

12 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I cannot praise enough

I cannot praise enough, from the standard of clothing ordered to the customer care which was exceptional. Good old fashioned and very green packaging too. It’s a win win all round

12 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Nice stuff!

Nice stuff!

Arrived when it was supposed to and everything fitted (this time - slight error last time, might have been my fault)

12 augusti 2022
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Thread a useful shopping site

I found Thread to be a useful site as a shopping experience as it selected fashionable pieces in my style, size and price range. Good returns process and received my refund within a week of return

12 augusti 2022
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer