Sold me the product, never delivered, didn't notify that order is cancelled, held the money until I called them to check where the product is. If you tend to buy from them, don't - waste of time.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
FoodServiceDirect, this is the site they operate under which cant be contacted. Bought pork ribs , as advertised .6kg, delivered .5kg. The packing box came wet as the internal ice pack had melted.... Se mer
I ordered, through OnBuy, a box of 200 waffle cones. These arrived, but approximately 170 were broken. I contacted OnBuy, who did not reply to any of my messages for two weeks. I also emailed Thom... Se mer
First time using this company from Amazon, extremely pleased with the presentation of the box items in nice and fresh. Put straight into the freezer and I will cook at the weekend and I will be back i... Se mer
2,6
Dålig
31 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Great Service
I ordered some sauces from thomasridley at a competitive price. They were delivered to ny home address less than 48 hours later and were very well packaged. Great service.
16 juni 2022
Omdöme utan inbjudan
Bought box kp crisps 28th January still…
Bought box kp crisps 28th January still havent arrived emailed sales no response contacted them through facebook no reply very disappointed in level of service
14 februari 2022
Omdöme utan inbjudan
Excellent customer service
Excellent customer service. Small problem with delivery sorted immediately and politely. Impressed. Cakes are excellent.
12 februari 2022
Omdöme utan inbjudan
Awful - don’t waste your money!
Awful! The only thing stopping me giving it one star is the fact that the drinks were quite a bit cheaper than their competitors. However only part of the order came initially - one bottle out of the 24 pack had smashed. Then the rest was delivered a good few days later with one pack of 24 being delivered as 23, they were all covered in glass and sticky. And then, the 24 pack of Coca Cola we ordered well, we only received 12! After trying to phone with no joy I emailed with photos and have received nothing! We normally order with bring me drink and I know they are more expensive especially their delivery costs but you get what you pay for! I ordered another pack of Coca Cola from them, it came in no time and was packaged really well. That’ll teach me!
24 december 2021
Omdöme utan inbjudan
Good response when contacted but let down by packaging
I bought a product from them via the platform Onbuy. It arrived damaged and after leaving several messages on the platform with no response I emailed them directly. They responded and refunded me within hours which was impressive. I only knocked off a star because of their lack of response via the platform although this might not be down to them. I would buy, but directly, from them again
5 november 2021
Omdöme utan inbjudan
A complete and utter waste of time
Completely useless and a waste of my time. Placed an order, paid for it, but they failed to deliver. Called them the following day and was promised delivery in a few days’ time, but they’ve just emailed me a credit note on the day before delivery was due to take place. The email said to give them a call if I have any queries, but despite the email being sent to me 10 minutes ago, it turns out they closed 90 minutes ago.
This is a company that’s been touting for my business for quite some time, so I dread to think how they treat long suffering customers once they’re on board.
13 september 2021
Omdöme utan inbjudan
Delivered at weekend despite being told…
Delivered at weekend despite being told we were closed, said they had resolved the issue when they hadn’t. Poor communication. Don’t read emails properly.
Customer service very poor
13 september 2021
Omdöme utan inbjudan
A wonderful company to deal with
I received my order (000067311) from Thomas Ridley Foodservice today, I'm so glad that they deliver to the general public, it makes buying my food items much easier since I'm an agoraphobic, their website is a breeze to use and a pleasure to peruse, I've sent them messages on Facebook in the past and they are always extremely helpful.
8 juli 2021
Omdöme utan inbjudan
Terrible customer service
Needed to change delivery address but sad goods had been despatched. On speaking to carrier parcel had not been collected and only sender could change but customer service would not do it
Wo t be ordering again
14 juni 2021
Omdöme utan inbjudan
Family value company
Love this company great speedy service always packaged well
Order every month direct yo me door
Good customer service
Have already highly recommended them to friends sn family
10 mars 2021
Omdöme utan inbjudan
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