Very happy with my experience with Thocc Exchange. I ordered a custom sample pack through a very easy process of just sending an email with the switches I wanted, and then followed up with an order of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I got a beautiful keyboard from these guys a couple of years ago and it changed my life (I am now a spoiled keyboard princess), but I am pretty useless when it comes to fixing them. I told Matty I was... Se mer
Absolutely exceptional customer service from this place in the 2 orders I’ve made. Everything is handled and packed with care, and it really does show. For any switches I need in the future, this will... Se mer
Företaget har svarat
Impeccable customer service. I ordered 70 switches (In 10 packs, so 7X10 packs). I was quickly notified that they actually only had 58 in stock and offered to refund me for 2 whole bags (even thoug... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Thocc Exchange is a global retailer of custom mechanical keyboards and accessories focussed on delivering exceptional service and availability. The store is run entirely by Matty, the founder and his two Boston Terrier dogs. We set prices based on fair market value not promotions, and we listen to our customers requests and feedback. Thank you for your feedback here on Trustpilot, it really helps us grow.
Kontaktuppgifter
Storbritannien
- thoccexchange.com
Svar från Thocc Exchange
Thanks Ian! I do my best! Glad you feel that way :)
Svar från Thocc Exchange
Thanks Max!! Really nice to hear <3
Brilliant communication and service…
Brilliant communication and service from Matt. Would highly recommend!
10 november 2024
Svar från Thocc Exchange
Thanks Jonathan!! Appreciate you being here with us :)
Great customer service
Fantastic customer experience. Matty was very responsive and his personable approach really made a difference.
11 november 2024
Svar från Thocc Exchange
Ahhh I am so glad you enjoyed the customer experience Matt, you deserve it!
Really good service posted quickly and…
Really good service posted quickly and items were packed very nicely
I Will be ordering from them again!
11 november 2024
Svar från Thocc Exchange
Amazing! Thanks Alex, grateful for the feedback
Amazing store!
Best upcoming store based in the UK! Great prices and all orders are often shipped next day!
4 november 2024
Svar från Thocc Exchange
Ahhh thanks Uko :) Thank you for being a part of our community!
Perfectly packaged prettiness.
The product was exactly what I was looking for, the delivery was fast and the switches were packed beautifully (colour coded packing prettiness too!). The little hand written note saying thank you was an excellent touch too. I will definitely be back.
7 november 2024
Svar från Thocc Exchange
YAY! Love the title of this review haha. Glad you noticed the colour coding :) Cheers Chris
Top marks for a top seller
Top marks for a top seller, never fails to go above and beyond.
26 oktober 2024
Svar från Thocc Exchange
Love you Sabi thank you for your support my friend <3
Thocc exchange always goes far and…
Thocc exchange always goes far and beyond to make sure you get what you need. Matty is a great guy and has a overwhelmingly big stock but Matty will always help pick out what’s best for you
3 november 2024
Svar från Thocc Exchange
Thanks Dean, really appreciate you my friend <3
Great store!
Great store that helped me out with finding the perfect switches for my new keyboard.
Highly recommend to anyone looking for keyboard bits and pieces.
1 november 2024
Svar från Thocc Exchange
Really happy you found the perfect switches for you. It's so important when you have a lovely new board. Thanks Will!
Svar från Thocc Exchange
Always love seeing your name pop up Adil thank you for all your support
Svar från Thocc Exchange
Great to hear Daz thank you for sharing :)
Fast delivery for a nice package at affordable prices !
Nicely personnalised package, very fast delivery, fine prices, really hard to find anything bad to say haha :)
8 oktober 2024
Svar från Thocc Exchange
Thanks Romain! Appreciate it very much
Svar från Thocc Exchange
Thanks JT! Appreciate you taking the time to review :)
ThoccExchange: Good Eggs.
Matty is truly a good egg and a great example for the rest of the UK hobby scene. Great guy and great customer service. Also amazing range at accessible prices.
26 september 2024
Easy to order, fast shipping
Easy to order, very fast shipping and delivery, well packed - what more could I ask for?
25 september 2024
Svar från Thocc Exchange
Thank you Nick! Super grateful for the review :)
One of the best
One of the best vendors I've ever dealt with! Delivery was quick and Matty was super helpful with a small issue I had. Wouldn't hesitate to purchase from Thocc Exchange, you'll be in good hands.
5 oktober 2024
Svar från Thocc Exchange
Thank you Jonny! Really appreciate the time you took to write this. And really glad we could get everything ship shape for you <3
Excellent service and friendly comms…
Excellent service and friendly communication. Would definitely use again for UK supply of keyboard components.
25 september 2024
Svar från Thocc Exchange
Thanks so much for this review friend! <3 Always here to support
Personalised Interaction
Personalised interaction that was helpful, smooth and informative. Sample switches really helped in deciding which switches to go for. Would highly recommend.
26 september 2024
Svar från Thocc Exchange
Thank you so much Matthew! Really glad you liked the service, you picked a good set in the end.
Amazing and speedy service
Matty has been amazing helping me navigate the amount of choice available when picking some switches for my first custom keyboard. While ordering samples, and when finally placing my full order, things got processed and sent out quickly, and he was very responsive when something went wrong with the courier. The personalised notes were lovely as well.
If and when I need any more keyboard supplies, I'll definitely return to the website.
25 september 2024
Svar från Thocc Exchange
Lisa! Thank you so much for this review. I'm really glad you got the switches ok in the end and that you enjoyed your first custom build! You picked the perfect switches for it.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.