Very happy with my experience with Thocc Exchange. I ordered a custom sample pack through a very easy process of just sending an email with the switches I wanted, and then followed up with an order of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I got a beautiful keyboard from these guys a couple of years ago and it changed my life (I am now a spoiled keyboard princess), but I am pretty useless when it comes to fixing them. I told Matty I was... Se mer
Absolutely exceptional customer service from this place in the 2 orders I’ve made. Everything is handled and packed with care, and it really does show. For any switches I need in the future, this will... Se mer
Företaget har svarat
Impeccable customer service. I ordered 70 switches (In 10 packs, so 7X10 packs). I was quickly notified that they actually only had 58 in stock and offered to refund me for 2 whole bags (even thoug... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
The Thocc Exchange is a global retailer of custom mechanical keyboards and accessories focussed on delivering exceptional service and availability. The store is run entirely by Matty, the founder and his two Boston Terrier dogs. We set prices based on fair market value not promotions, and we listen to our customers requests and feedback. Thank you for your feedback here on Trustpilot, it really helps us grow.
Kontaktuppgifter
Storbritannien
- thoccexchange.com
Fantastic service
Fantastic service - fast, reliable, well priced. Cannot recommend highly enough
29 juli 2025
Svar från Thocc Exchange
Chris, so great to hear that you're happy. Thanks for sharing this review :)
Brilliant business
Brilliant business; great range of stock, customer service and fronted by the friendliest man in the game.
29 juli 2025
Svar från Thocc Exchange
Says the friendliest customer in the game :) Thanks for everything Adam. One of my longest standing customers now!
First purchase experience - Awesome!
Extensive options, excellent communication and fast shipping. Can't do any better!
31 juli 2025
Omdöme utan inbjudan
Svar från Thocc Exchange
Well if I can ever do better David, you let me know how. I'm so glad you felt well taken care of.
Love this brand and what it stands for!
Love this brand and what it stands for. The delivery has been expertly crafted with a personalised touch and the products have always been of great quality. I always look forward to the curated recommendations for switches that are posted on the website before making my purchase.
29 juli 2025
Omdöme utan inbjudan
Svar från Thocc Exchange
Thanks so much for your review! That reminds me I need to get on there and update the recommendations!!
Just great
Fast delivery, great pricing. I was looking for the same item elsewhere and shipping forced the price up massively. Thocc exchange was ideal as it was much cheaper. Great business that supports great causes. Recommend to anyone looking to buy items for their keyboard.
9 juli 2025
Omdöme utan inbjudan
Svar från Thocc Exchange
Xavier, really appreciate this review. This is one of the primary goals of the store, creating availability for us and improving pricing. So I am really glad it achieved exactly that for you. Thanks for taking the time to write this.
Excellent friendly service
Excellent friendly service, happy to be a customer with this vendor and I will definitely order again!
25 juni 2025
Svar från Thocc Exchange
Super happy to welcome you back whenever you have a need Glen thanks for the review :)
Perfect customer service
Perfect customer service, super fast dispatch and delivery and no fuss to get great new switches.
24 juni 2025
Svar från Thocc Exchange
Really glad you are happy Sharne! :)
Customer service is second to none
Customer service is second to none, Not long found their store now three orders in. They have all been seamless with a genuine personal attention to detail that is really appreaciated and rare these days.
Great selection of switches at good prices and good customer service what more do you need highly reccomeded.
13 juni 2025
Omdöme utan inbjudan
Svar från Thocc Exchange
So lovely to read this. Thank you....! I'm always here for your questions or feedback and stuff like this makes it all worth it :)
Lovely packaging
Lovely packaging, easy purchase and smooth transaction, delivered in good time.
27 maj 2025
Svar från Thocc Exchange
Yay! Glad you are happy friend :)
Everything went really well
Everything went really well, and Matty, the founder, was very helpful and kind.
30 maj 2025
Svar från Thocc Exchange
Really happy you are pleased. Thanks for taking the time to write this! :)
Really Sweet
I got recommended this company by a friend for being super friendly that was so true. I bought what I thought was going to be a random selection of key switches but they emailed me directly asking what specific models I wanted. Then when they arrived I got some stickers and a little hand written note welcoming me. Super cool, I'll be back.
27 maj 2025
Svar från Thocc Exchange
One of my fav things about working in retail is people recommending to others. Thanks for sharing this, it's so nice to read. Hope you loved the samples and if you need anything just give me a shout.
Great selection of switches
Great selection of switches, dispatched and delivered quickly. Can't ask for more than that!
27 maj 2025
Svar från Thocc Exchange
Well if you do think of anything else to ask for, you know how to find me :) Thanks so much
Wide range of quality switches
Wide range of quality switches, super helpful. Best packaging going. Excellent service always.
26 maj 2025
Svar från Thocc Exchange
So glad you like the packaging! All hand drawn by a terrible artist (me) haha. Thanks so much Drew.
Svar från Thocc Exchange
That's just great to hear :)
Great store and great people
Matty (the owner) is a super lovely person and genuinely cares about the customers and the community. My specific order required some extra time to prepare (de-lubed switches), but I was very happy with the shipping time and service. Even got a hand-written note thanking me for waiting.
Enormous selection of switches and other accessories, great service and store community.
28 april 2025
Svar från Thocc Exchange
Really glad you liked the end product and had a good experience :) And yes, I adore this community!
Svar från Thocc Exchange
Really glad you felt well looked after :)
Great selection, great prices, excellent service
The owner is extremely friendly and handles orders quickly. I ordered two things in the same day (the second purchase wasn't planned when I made the first one) and he gave me a refund of the postage cost on the second order without me having to mention it. I've ordered 5+ times by now and don't have any plans to stop shopping here
25 april 2025
Svar från Thocc Exchange
So glad to have you Martin, you're a wonderful customer and any vendor is lucky to have you.
Excellent UK vendor
Varied selection of stock with, well priced, and quick to deliver. Plus, Matty is lovely to talk to and adds a welcome personal touch to every order I've placed.
24 april 2025
Omdöme utan inbjudan
Svar från Thocc Exchange
Ahhh thank you so much for this review. Really appreciate you taking the time to leave this for me.
awesome keyboard related vendor!
Great assortment of switches, quick delivery and cute packaging! Only learnt about these guys recently and will definitely be shopping from them more often. 11/10 would buy from again
13 april 2025
Omdöme utan inbjudan
Svar från Thocc Exchange
Thanks so much! You'll always be welcome here with us :)
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