My order was lost by Royal Mail and a lovely lady named Kelly helped resolve the issue fast and accordingly. I didn't face any annoyance or stress as she was eager to help. I've been purchasing from t... Se mer
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Decided to buy some Crest 3D professional whitening strips after seeing my daughter’s lovely white teeth! She recommended them to me and I’m half way through 20 strips and the difference is very noti... Se mer
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I have been using the strips advised by my dentist as a safer method of teeth whitening, I was concerned that my teeth may become sensitive, but they didn’t, after about 25 days it made a big differen... Se mer
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I have been using White Smiles for over a year and I am so super happy with their service and their products. I always receive an order email before I have even left the site. My order has always arr... Se mer
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Företagsinformation
Skrivet av företaget
SIMPLIFYING BEAUTY- ONLY BEST & GENUINE BRANDS. The White Smiles is all about enhancing your natural beauty whilst encouraging you to embrace you. Each brand is carefully chosen with the best quality assurance and only genuine products in mind. Your next step to those pearly whites everyone wants is just a click away! Our amazing products are SAFE and EFFECTIVE, that's why we are the most trusted Crest, Philips Zoom, Oral-B and Opalescence retailer. We are confident you'll LOVE your new SMILE!
Kontaktuppgifter
Storbritannien
- support@thewhitesmiles.com
- thewhitesmiles.com
4,6
Utmärkt
141 omdömen
Har inte besvarat negativa omdömen
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Crest professional effects
Efficient company, ordered 7 days work just to brighten up my teeth, dental prices too high, never used before, definitely recommend, see a difference say on day 3, highly recommend : )
29 maj 2024
Svar från The White Smiles
Thank you for your positive review of Crest Professional Effects! Your recommendation means a lot to us! If you have any further feedback or questions, feel free to reach out.
I've always received great customer…
I've always received great customer service from this company. Quick delivery, regular emails. The product is amazing all my family and friends now use this company and are well impressed.
29 maj 2024
Svar från The White Smiles
Thank you for your glowing feedback! We are thrilled to hear about your positive experiences with our customer service. It's fantastic to hear that you find our product amazing and that your family and friends are equally impressed. Your support and recommendation mean a lot to us. If you ever need further assistance or have any questions, feel free to reach out. Thanks for choosing our company!
Excellent customer support!
Thank you to Kelly and The White Smiles team for delivering an excellent customer experience. I had reason to contact customer support. My issue was dealt with promptly and my issue resolved. I will definitely be using this company again!
23 maj 2024
Svar från The White Smiles
Thank you for your kind words! We're delighted to hear that Kelly and our team provided you with an excellent customer experience. Resolving your issue promptly and to your satisfaction is our priority. We look forward to serving you again in the future. If you have any more feedback or need assistance, feel free to reach out. Your support is greatly appreciated!
Svar från The White Smiles
I'm pleased to hear that you found the product to be excellent and that you received it promptly. If you have any more feedback or need assistance with anything else, feel free to let us know.
So far not great
So far not great. I placed my order a week ago and received an email confirming my order immediately, but since - nothing! I paid for express delivery and haven't even had an email to say my order has been dispatched yet. Email sent but no reply.
23 maj 2024
Omdöme utan inbjudan
Svar från The White Smiles
I'm sorry to hear about the issues you're facing. It's disappointing also for us when expectations for express delivery aren't met in the couriers network.
I understand your frustration, and I appreciate your understanding that certain factors might be beyond your control. It's always best for customers to give us the reasonable time and opportunity to resolve any issues before leaving negative reviews. I see that we've responded to the initial email within 14 hours, please keep in mind that your office is closed overnight.
I'm glad to hear that a refund for the postage has been processed, and I hope that the ongoing investigation leads to a swift resolution.
If there's anything else you require assistance with, please let us know.
Svar från The White Smiles
Thank you for your positive feedback! We are thrilled to hear that you are pleased with our products and the speedy delivery service.
Good customer service and very quick…
Good customer service and very quick delivery. Thank you
13 maj 2024
Svar från The White Smiles
We appreciate your positive feedback!
I'm delighted to hear that you were satisfied with our customer service and the prompt delivery. Thank you for choosing us! If you have any questions or need further assistance in the future, please don't hesitate to reach out.
Great service
Great service. Speedy delivery. Would definitely recommend. Will be ordering again.
8 maj 2024
Svar från The White Smiles
Thank you for your kind review!
We're thrilled to hear that you had a great experience with our service and that the delivery was speedy. If you need any assistance or have any questions in the future, feel free to reach out.
Thank you for choosing us!
Instant results
From the ordering process to receiving product was excellent. Thereafter treatments were superb with almost instantaneous results. The difference was more than expected and others also noticed and commented on results
26 april 2024
Svar från The White Smiles
I'm glad to hear about your positive experience! It's always great when the results exceed expectations and others notice the changes as well. Consistent treatments and quality products can indeed make a significant difference. Keep up the good work!
Great service
Easy to order and prompt delivery. Having free delivery was great too
Will definitely order from them again
24 april 2024
Svar från The White Smiles
I'm glad to hear that you had a positive experience with our service! Thank you for sharing your feedback. We appreciate your support and loyalty!
The best whitening strips I’ve ever…
The best whitening strips I’ve ever used . Incredible results.
20 januari 2024
Svar från The White Smiles
We're delighted to hear that you found our whitening strips to be the best you've ever used and that you achieved incredible results! Thank you for sharing your experience with us. If you need any more products or assistance in the future, feel free to reach out.
Fantastic product and service
Fantastic product and great customer service. I have wrote wrong post code to my delivery address and Kelly not only resolved the issue but also stayed in constant contact. I am returning customer and it will stay that way. Absolutely recommended.
2 april 2024
Svar från The White Smiles
We're thrilled to hear about your fantastic experience with our product and customer service! It's great to know that Kelly was able to help resolve the issue with the wrong postcode and stay in constant contact to ensure a smooth delivery. We appreciate your loyalty as a returning customer and are grateful for your recommendation. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing us!
Svar från The White Smiles
Thank you for your feedback!
We're glad to hear that you were satisfied with the speed of delivery and that you found the products to be of good quality. If you have any more comments or need further assistance in the future, feel free to reach out.
Excellent service
Excellent service from The White Smiles. I paid for Express Delivery but my order was late being delivered by Royal Mail. Kelly from The White Smiles customer service team was super helpful and in addition refunded the Express Delivery fee I had paid. Very prompt communications. Thank you!!!
6 april 2024
Svar från The White Smiles
It's great to hear that you had an excellent experience with The White Smiles customer service team! Despite the delay in your order delivery by Royal Mail, it's commendable that Kelly was able to assist you promptly and even refunded the Express Delivery fee. Thank you for sharing your positive feedback about the service you received. If you have any more feedback or need further assistance in the future, feel free to reach out.
Very prompt second class delivery
Very prompt second class delivery! Im glad I didnt pay for first!
4 april 2024
Svar från The White Smiles
Thank you for your feedback! We're delighted to hear that your second-class delivery was very prompt. It's great to know that you didn't opt for first class and still had a positive experience with the delivery. We appreciate your review and thank you for choosing our service! If you have any other feedback or need assistance in the future, feel free to reach out.
Well organised servicegreat is quick and…
Well organised service is quick and simple to use will be useful to order other products
17 februari 2024
Svar från The White Smiles
Thank you for your positive review! We are delighted to hear that you found our service well-organised, quick, and user-friendly. We appreciate your feedback and look forward to serving you again in the future. If you have any other products in mind, we are here to assist you with your orders. Thank you for choosing our services!
Love the crest strips make a big…
Love the crest strips make a big difference almost instantly
25 mars 2024
Svar från The White Smiles
We're thrilled to hear that you're loving the Crest Whitening Strips and noticing a significant difference so quickly! Thank you for sharing your positive experience. Your feedback is truly appreciated
Philips Zoom Tooth Whitening Gels…
Philips Zoom Tooth Whitening Gels received from this company are incredibly effective, delivering impressive results that rival the professional treatment I previously received at my local dentist's office and other less effective option from other companies on the web.
Since using I have received numerous compliments from my dentist, hygienist, friends, and family on the noticeable improvement in the whiteness of my teeth. The results have been truly amazing, and I couldn't be happier with how my smile has been transformed. I purchased the product at 4 pm on a Saturday, and to my surprise, it was delivered promptly the following Sunday morning. The speed and efficiency of their delivery service exceeded my expectations and made the whole experience even more satisfying.
23 mars 2024
Svar från The White Smiles
We are delighted to hear about your fantastic experience with our Philips Zoom Tooth Whitening Gels! It's wonderful to know that you found our product effective and that it has surpassed your expectations. Thank you for sharing your positive feedback and for choosing our company for your teeth whitening needs.
I am absolutely thrilled to share my…
I am absolutely thrilled to share my exceptional experience with The White Smiles and their genuine and remarkable Crest Professional Effects Whitening Strips. As a loyal customer for years, I have consistently been impressed by the quality of their products and the level of service they provide.
The effectiveness of the Crest Professional Effects Whitening Strips is truly remarkable. Every time I use them, I notice a significant improvement in the colour of my teeth. The results are not only noticeable but long-lasting, making it a the best go-to choice for teeth whitening.
Not only do the products deliver outstanding results, but the customer service at The White Smiles is unparalleled. I have always received my orders promptly, often with next-day delivery, which is incredibly convenient. Their team is friendly, knowledgeable, and always willing to go the extra mile to ensure customer satisfaction.
Overall, I cannot recommend The White Smiles and their Crest Professional Effects Whitening Strips enough. From their effective products to their exceptional customer service, they truly stand out as a top-notch company in the teeth whitening industry. Thank you for consistently providing an exceptional experience!
22 mars 2024
Svar från The White Smiles
Dear Sophie,
Thank you so much for sharing your fantastic experience with us! We are truly delighted to hear that you have been consistently impressed with The White Smiles and our genuine Crest Professional Effects Whitening Strips. It's wonderful to know that our products have made such a positive impact on the brightness of your smile.
We take great pride in delivering effective products that provide noticeable and long-lasting results, and we are thrilled to hear that you have found our Whitening Strips to be the best choice for your teeth whitening needs.
Your kind words about our customer service mean a lot to us. Ensuring that our customers receive their orders promptly and providing excellent service is a top priority for us. We are dedicated to going above and beyond to ensure your satisfaction.
Thank you for your loyalty and for recommending The White Smiles and our Crest Professional Effects Whitening Strips. We truly appreciate your support and look forward to continuing to provide you with exceptional products and service.
Best regards,
The White Smiles Care Team
Brilliant customer service
Brilliant customer service, I thought that my package was lost but they got in touch with Royal Mail and resolved it within a day and a half
25 februari 2024
Svar från The White Smiles
Thank you for your kind words! We are thrilled to hear that you had a brilliant experience with our customer service team. Resolving the issue with your package in just a day and a half is a testament to our commitment to exceptional service. If you ever need any further assistance or have any questions, please don't hesitate to reach out. Your satisfaction is our priority, and we look forward to serving you again in the future.
Best,
The White Smiles Care Team
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