Watch arrived quickly, unfortunately the photos on the website have been edited to make the green of the dial more prominent than it actually is. Had the photos been more realistic and showed the tru... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
HIGHLY recommend buying from this store. We found the perfect watch for my partners 30th birthday but it was very expensive. After having a bit of a look around online, we came across The Watches Men... Se mer
I purchased this beautiful rose gold Emporio Armani watch as a 40th birthday gift for a friend, and she absolutely loved it! She was over the moon when she received it. The watch is elegant, styli... Se mer
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I am extremely elated with my Diesel Watch purchase. TWM is an Authentic, Genuine and Reliable online retailer. TWM partners with DHL providing an express tracking service which was astoundingly quick... Se mer
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Företagsinformation
Skrivet av företaget
The Watches Men is a trusted online watch store offering quality timepieces at honest prices. We serve customers across New Zealand, Australia, and worldwide, providing a curated range of watches from globally recognized brands for shoppers who want style, durability, and craftsmanship without inflated retail markups. Our mission is simple: make great watches accessible to everyone. Whether you're shopping for an everyday timepiece, a statement accessory, or the perfect gift, our collection is designed to suit every personality and budget. With warehouses in Auckland and four other international locations, we offer fast, reliable shipping wherever you are, backed by careful sourcing and strict quality control across our entire inventory. Customer satisfaction drives everything we do. From checkout to delivery, our team focuses on a smooth, transparent shopping experience, supported by responsive customer service, clear policies, and fast shipping timelines. Buying watches online requires trust, and we take that seriously. We prioritize honest communication, fair resolutions, and genuine care for every customer, which is why so many shoppers return to us and recommend us to friends and family. At The Watches Men, we're more than an online watch shop. We're building lasting relationships with watch lovers worldwide who value great timekeeping and great service.
Kontaktuppgifter
3 Mount Street, Auckland Central, 1010, Auckland, Nya Zeeland
- info@thewatchesmen.co.nz
- thewatchesmen.co.nz
4,2
Bra
122 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 90 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very poor experience from them as I…
Very poor experience from them as I bought a watch and leather was all peeled off from the watch and looks like used.
Customer service is very bad as well
26 januari 2026
Svar från The Watches Men
Hi Nitish,
We’re sorry to hear about your experience.
After you contacted us, we immediately offered to resolve the issue by sending a replacement strap at no cost, which was declined.
You then requested a full refund, which we agreed to and confirmed via email along with the return details.
We are currently awaiting the watch to be sent back so we can complete the refund and fully resolve this matter.
The Watches Men Team
Received damaged strap
I had a very bad experience. I bought two watches and both were delivered with damaged straps. I emailed them requesting a strap replacement and asked what options were available, but unfortunately I never received a single reply. Completely unresponsive customer service. Very disappointed and would not recommend.
28 januari 2026
Omdöme utan inbjudan
Svar från The Watches Men
Hi Mitul,
We’re sorry to hear you felt disappointed. We believe this has been a misunderstanding.
After receiving your email, we did respond and carefully reviewed the photos and video you provided. The watches were confirmed to be brand new, unused, and NOT defective.
The area shown in your video relates to the vegan strap design, including the quick release and stitching near the lugs.
This is part of the original brand design and manufacturing and is NOT damage.
We also invited you to contact us again if this was not the exact concern so we could review it further.
We remain open to assisting if you believe there is a different issue not shown in the original media.
The Watches Men Team
Svar från The Watches Men
Hi Eillen,
We really appreciate the 5-star rating! It’s wonderful to know you had a "great and fast" experience with us. Thanks for choosing The Watches Men!
Best, The Watches Men Team
Website says 2-6 day shipping
Website says 2-6 day shipping. I ordered the watch on the 12th December & never got a tracking number until 29th December & this was from NZ Post!
I emailed Watches men 3 times & messaged via what’s app & never got a reply. I was starting to think I’d been scanned.
Watch did arrive & happy with it. Not happy with lack of communication 🙁
29 december 2025
Svar från The Watches Men
Hi Andrew,
Thank you for your feedback. First, I want to sincerely apologize for the delay in shipping and, more importantly, for the lack of communication you experienced.
December is our busiest time of year, and it’s clear we fell short of the high standards we set for our customer service. It is never our intention to leave a customer feeling uncertain about their order, and we are currently reviewing our internal processes to ensure our responses are much faster moving forward.
I am very glad to hear that you are happy with the watch itself. We truly appreciate your patience and your business.
Best regards,
The Watches Men
Highly Satisfied Purchase
“I recently bought this watch as a birthday gift for my husband, and he absolutely loved it. The quality looks great and it was exactly as shown. Delivery was very fast, which was a big plus. Very happy with this purchase and would definitely recommend it.”
2 januari 2026
Svar från The Watches Men
Hi Lovepreet,
Thank you so much for your kind words! We are thrilled to hear that the watch was a hit for your husband’s birthday. Knowing that our timepieces can play a small part in someone’s special day is exactly why we do what we do.
We’re glad you were happy with the quality and the speed of delivery. Happy birthday to your husband, and thank you for recommending us!
Best regards,
The Watches Men
Disappointed the watch took over a…
Disappointed the watch took over a month to arrive. On the order it stated 2 to 6 days delivery.
Apparently it had to come from America, office staff were helpful and kept in communication.
29 december 2025
Svar från The Watches Men
Hi Gillian,
We appreciate you sharing your experience. Please accept our apologies for the delay; we understand how frustrating it is to wait over a month when you’re expecting a 1-week delivery.
We’ve taken this feedback seriously and are in the middle of moving our entire US inventory to our Auckland base. This means most of future orders will be shipped locally within NZ, cutting out those long international wait times.
Thank you for sticking with us, and we're glad our team was able to keep you updated in the meantime.
Cheers,
The Watches Men Team
I ordered a watch online via the…
I ordered a watch online via the website and it arrived very quickly. Is a beautiful watch which I am at the moment very happy with. Thank you for your excellent service.
28 december 2025
Svar från The Watches Men
Hi Michelle,
Thank you for your kind words! We’re so happy you’re pleased with your new watch and our delivery speed. It was a pleasure serving you, and we truly appreciate you choosing The Watches Men.
We look forward to seeing you on our website again soon!
Cheers,
The Watches Men Team
Fast transaction and Fast delivery.
Fast transaction and Fast delivery.
The quality of watch is amazing.
28 december 2025
Svar från The Watches Men
Hi Clarice,
Thanks for the great feedback! We’re so glad we could get your order to you quickly and that you’re loving the quality of your new watch.
It was a pleasure doing business with you. Enjoy your amazing new timepiece!
Cheers,
The Watches Men Team
Fantastic customer service
Fantastic customer service , dealt with someone called Eli couldn't be more helpful.
29 november 2025
Svar från The Watches Men
Thank you so much for taking the time to leave this review — it really means a lot. I’m glad to hear you had a good experience and that we were able to help.
If you ever need anything in the future, whether it’s another watch or just a question, you’re always welcome to reach out.
Thanks again for choosing us.
— The Watches Men
Svar från The Watches Men
Hi Kaci,
Thank you so much for your review! 💛
We’re really happy to hear you love your watch and that you’re happy with it.
If you ever need anything or are looking for your next piece, we’re always here to help.
-The Watches Men Team
I enquired via email about delivery…
I enquired via email about delivery time. I got a fast response. Delivery was fast and I am very happy with the watch. Thank you so much.
27 november 2025
Svar från The Watches Men
Hi Olivia,
Thank you so much for your lovely review! 😊
We’re really glad to hear our team replied quickly, your delivery was fast, and you’re happy with your watch.
-The Watches Men Team
great product thnku you
27 november 2025
Svar från The Watches Men
Hi Gurdeep,
Thank you so much for your review! 🙌
We’re really glad to hear you’re happy with your watch.
If you ever need anything else, feel free to reach out — we’re always here to help.
-The Watches Men Team
Svar från The Watches Men
Hi Graham,
Thank you so much for the 5-star review! 🙌
We’re really glad to hear your Quantum watch arrived.
Enjoy your new watch, and if you ever need anything or are looking for your next piece, we’re always here to help.
-The Watches Men
Communication was very good
Communication was very good! Happy to sort out any problems very quickly
1 december 2025
Omdöme utan inbjudan
Svar från The Watches Men
Hi Jaedyn,
Thank you for your review! We’re really happy to hear you had a great experience with us. Our team is dedicated to resolving any issues quickly and making sure every customer feels supported from start to finish.
If there’s anything more we can do to make your next experience a full 5 stars, we’d love to hear from you.
- The Watches Men
Svar från The Watches Men
Hi Mike,
Thank you so much for your kind words! We're really happy to hear you loved the watch and that delivery was nice and fast.
We truly appreciate your support and hope to see you again soon!
– The Watches Men Team
Very easy process I received the…
Very easy process I received the tracking info within a day or 2 from ordering and everything arrived as described I was very happy with my order the items I got are clean 🧼 😮💨🤌🏽💎🔥 thanks again team! 😊
9 november 2025
Svar från The Watches Men
Hi K H,
Thank you so much for your review and for ordering with us! 🙌
We’re really glad the process was smooth, your tracking came through quickly, and that everything arrived clean and exactly as described.
We appreciate your support and hope to see you back again soon!
The Watches Men
Fast delivery and trusted company
6 november 2025
Svar från The Watches Men
Hi Jen,
Thank you so much for your kind review and for trusting us with your order 🙏
We’re really glad to hear your watch arrived quickly and that you had a great experience.
Svar från The Watches Men
Hi Fareen,
Thank you so much for your review! We're really happy to hear that you love your new watch. 🙏
It means a lot to us, and we’d be thrilled to help you again anytime.
Enjoy your new timepiece!
The Watches Men
Svar från The Watches Men
Hi Betsy,
Thank you so much for your great review! We're really glad to hear you’re happy with the quality. 🙏
If you ever need anything else, we’re always here to help.
The Watches Men
It was an amazing experience ordering…
It was an amazing experience ordering from here. My Maserati potenza watch was authentic, beautiful and the delivery arrived in no time. Overall process was very smooth. Extremely happy and would order again.
29 oktober 2025
Svar från The Watches Men
Hi Kriti,
Thank you so much for the wonderful review!
We’re really happy to hear that you loved your Maserati Potenza and that the whole process—from ordering to delivery—was smooth and fast. 🙏
We truly appreciate your trust and would be thrilled to help you again anytime.
Enjoy your beautiful new watch!
The Watches Men
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.