Excellent service from this company. I was missing a pack of needles in my delivery (or perhaps I mistakenly threw them away) but upon emailing the company I was quickly advised that a new supply wo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have now had 2 faulty pens, where I cannot administer the last dose, I have offered to send the pens back, but they insisted in a video, then said no it’s not faulty it’s designed to leave excess med... Se mer
Företaget har svarat
I have always had great service from this clinic and Punam always goes the extra mile. Response is fast, friendly and very professional. I have felt well supported and feel a sense of safety and genui... Se mer
Företaget har svarat
I have been using this company for some time now and have had nothing but great experiences. Really great customer service and ordering is straight forward with swift delivery via Royal Mail with disc... Se mer
Företaget har svarat
4,3
Utmärkt
65 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
always helpful with advice and quick…
always helpful with advice and quick response.
7 juli 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Customer
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Excellent service from this company
Excellent service from this company.
I was missing a pack of needles in my delivery (or perhaps I mistakenly threw them away) but upon emailing the company I was quickly advised that a new supply would be on its way. From first placing my order to now, the company's response and service has been exemplary.
6 juli 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Customer
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Always great service and quick response…
Always great service and quick response time. A great range of products and highly professional.
Highly recommend.
12 juni 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Mel
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
I have always had great service from…
I have always had great service from this clinic and Punam always goes the extra mile. Response is fast, friendly and very professional. I have felt well supported and feel a sense of safety and genuine care. Thank you so much
11 juni 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Matilda
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
I had a problem with the ordering and…
I had a problem with the ordering and Punam replied quickly and was very helpful. I’m grateful that it was easily sorted out.
10 juni 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear CB
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Very thorough with checks
Very thorough with checks, great customer service and response
8 juni 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Zohra
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Have now had 2 faulty pens
Have now had 2 faulty pens, where I cannot administer the last dose, I have offered to send the pens back, but they insisted in a video, then said no it’s not faulty it’s designed to leave excess medication in the pen,.. this is not excess medication.. it’s the last dose!.. So VERY expensive for 3 doses!!.. would not order from this company..
8 juni 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Hello Angela
Thank you for your review. We are sorry to hear you feel disappointed, but your review does not reflect the facts of the situation.
When a patient reports a potentially faulty medication pen, we must follow a strict protocol set by the manufacturer. This includes requesting a short video first, as most issues are related to needle attachment, priming, or the pen having already delivered all available doses. This step prevents unnecessary delays and ensures we only request a return when genuinely required.
In the video you provided, it was clear that all four doses had already been administered. The liquid you can see remaining in the pen is the standard residual solution present in every Mounjaro pen. This is not an opinion - it is confirmed by the manufacturer and is part of the pen’s design. The residual liquid is used for priming and is not an additional dose.
Although the pen clearly shows it is not faulty, we will arrange for it to be returned so it can be inspected in person and then sent to the manufacturer, Eli Lilly, for full investigation.
Please note that this process typically takes 6–8 weeks, and the final outcome is determined by the manufacturer, not by us.
We understand this situation has been frustrating, but we have followed the correct protocol, provided accurate information based on the manufacturer’s guidance, and supported your request at every stage.
Our priority is always patient safety and ensuring any genuine faults are escalated appropriately.
We will arrange for the pen to be returned for investigation.
Thank you
Kind regards
The VSC
Had a small issue when ordering and the…
Had a small issue when ordering and the customer service team couldn’t has been more helpful. Delivery is prompt and it’s an all round professional experience.
5 juni 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Mr Bryant
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Had an issue with delivery and it was…
Had an issue with delivery and it was dealt with promptly. Many thanks
2 juni 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Customer
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Excellent
So happy with this website, hassle free prescription, yet so professional and helpful, cannot recommend enough, thanks again - Bernie
3 juni 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Bernie
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Outstanding service
The support has been outstanding from day one — friendly, efficient, and always ready to help when it matters most.
28 maj 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Enrico
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Great service!
21 maj 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Iliac
Thank you for your positive feedback, we’re genuinely grateful for your trust and continued custom.
Kind regards
The VSC
Svar från Thevirtualslimmingclinic
Dear Yasmine
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
Highly Recommended
This company has always been extremely helpful and efficient. They are reliable, trustworthy and deliver quickly.
15 april 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Natascha
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
I have been using the virtual slimming…
I have been using the virtual slimming clinic for a long while now and they are fantastic
29 mars 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Ruth
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards The VSC
Really helpful customer service and…
Really helpful customer service and support!
Very efficient and helpful.
Extremely quick delivery
16 mars 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Kate
Thank you so much for your kind words and we are pleased to hear that you have had a pleasant experience with our team and service.
Kind regards
The VSC
I have had absolutely exceptional…
I have had absolutely exceptional customer service throughout!! I cannot recommend this place enough!! I had a problem with my initial delivery of my product, so I emailed them to explain what had happened and their communication has just been top notch, they did all they could to send out another product asap whilst they investigated what had happened with the initial delivery.
Also, any questions I have they have answered promptly. The whole experience has been great Thank you
4 mars 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Nicola
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference. Thank you for recommending us, it truly means a lot!
The VSC
Seamless Experience
I have been using this company for some time now and have had nothing but great experiences. Really great customer service and ordering is straight forward with swift delivery via Royal Mail with discrete packaging. I won't be going anywhere else. Thank you.
10 januari 2026
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Verity
Thank you so much for your kind words!
We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
I’ve been really impressed with The…
I’ve been really impressed with The Virtual Slimming Clinic. Ordering and reordering is very easy and delivery is always quick. Everything arrives well packaged and kept cold, so it’s ready to go straight into the fridge.
Before starting this, I was tracking my food daily and going to the gym 5 days a week, yet the scales barely moved. I was close to giving up, but decided to try this as a last resort. I lost 4lbs in my first week, and now just over two months in I’ve lost more than a stone, which still feels a bit unreal.
My appetite is so much more controlled, I’m satisfied on smaller portions and I’m no longer constantly thinking about food. I’ve also felt more energised and positive overall.
What I really like is that it’s not just about the medication — there’s proper support and guidance throughout, which makes it feel sustainable and reassuring. Communication has been great. Would definitely recommend
12 december 2025
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Saghir
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
A great first experience
A great first experience, the consultation and ordering process was straightforward and easy to navigate. I have received my items and will definitely place another order very soon.
9 december 2025
Omdöme utan inbjudan
Svar från Thevirtualslimmingclinic
Dear Asia
Thank you so much for your kind words! We’re delighted to hear that you’ve had such a positive experience with us. Our team always aims to provide the best possible support and guidance, so it’s wonderful to know we’ve made a difference.
Thank you for recommending us, it truly means a lot!
The VSC
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.