Amazing from start to finish! Communication was great from the minute we booked. Conor helped us with any queries we had throughout our wedding planning journey. We dropped our refreshments off on the... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
My daughter had the bus for her wedding which meant everybody got to ride with the bride and groom, no boring car. The two chaps were brilliant , everybody was so excited and it made the day even more... Se mer
Hi Conor, We cannot thank you enough for looking after us so well for Judy and Garrets wedding on August 8th 2026. From the first communication we felt in reliable hands. Communication... Se mer
I was looking for an unusual gift to celebrate my husband, Don's, birthday with the family and remembered having a wonderful time on a London Vintage bus for our friend's wedding. I found 'The Vintag... Se mer
Företagsinformation
Skrivet av företaget
We specialise in vintage bus hire for weddings, parties, corporate events, tours and advertising/film. With over 3 generations of experience, we're a family run business you can trust. Our buses range from the classic single decker coach to the iconic double decker Routemaster. Contact us for hires within London, Buckinghamshire, Hertfordshire, Middlesex, Surrey, Oxfordshire, Berkshire or Bedfordshire.
Kontaktuppgifter
Unit 13, Binders Industrial Estate, Cryers Hill, HP15 6LJ, High Wycombe, Storbritannien
- 0333 240 7508
- enquiries@thevintageredbuscompany.co.uk
- thevintageredbuscompany.co.uk
4,8
Utmärkt
187 omdömen
Ingen aktuell inbjudningshistorik
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Wedding Day experience to remember.
We hired a bus from this company and were absolutely thrilled with the presentation of RM883 provided, and the professionalism of the two crew members that accompanied the vehicle. The bus conveyed wedding guests to the church in Palmers Green on the occasion of my niece, Rachel, and her marriage to Kel. We were then transported back to the reception venue at Essendon Manor, and all who travelled on the bus expressed their complete satisfaction with the experience.
Thank you.
11 oktober 2021
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We used The Vintage Red Bus Company for…
We used The Vintage Red Bus Company for our wedding in August 2021 and they were brilliant from start to finish. We had 2 of the buses to transport guests from church to venue and they were an absolute highlight - all the guests said how much they loved them! Neil was great and very helpful. Thank you again!
25 augusti 2021
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Fantastic touch to our wedding day
Really happy we decided to book the vintage red bus co. for our wedding day. Neil and Connor were both fantastic on the day and all our guests really enjoyed it. We were able to play our own playlist through the sound systems and after putting down a refundable food and drink deposit we were allowed to provide our guests with a couple of glasses of Prosecco for the trip to the reception. The photos we have with the bus are just amazing, it really did add something special to our day and I think they are really reasonably priced. I wouldn’t hesitate to recommend this company
2 augusti 2021
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July Wedding
The bus was a excellent addition to our wedding for all our guests especially as we only organised a few weeks before! James and Belle were brilliant especially to navigate a very busy street with the school pick up! Such a wonderful way to start our day of celebration. Would highly recommend.
31 juli 2021
Omdöme utan inbjudan
Perfect way to end a school year!!
Neil provided a fantastic service for our end of year 6 Prom! It really was a truly wonderful way to enhance the celebrations after a year of Covid disappointments. The kids absolutely loved the bus and the mini tour from school to venue. Was easy to book and confirm details, and we have some great photos in front of the bus in all its splendour - a magical memory.
8 juli 2021
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Thank you…
Neil and his team were first class from start to finish. The Big Red Bus was a major contributor to a very special day.
The team were friendly and helpful, making everyone feel welcome and special.
Thank you
8 juli 2021
Omdöme utan inbjudan
Perfect Service and unforgettable experience!
We are over the moon with our experience with the Vintage Red Bus Company. Not only did they provide excellent service in the lead up to our event (great communication, understanding, and constantly going above and beyond to help), they truly made our wedding day unforgettable. Our driver was early, helpful, and constantly accommodating. From taking the right road so we excited on the right side of the street to letting us take pictures in the driving seat, we couldn't have asked for a more fun experience. Thank you to our driver, Neil, and the whole team at The Vintage Red Bus Company for making our wedding that much more unforgettable!
5 juni 2021
Omdöme utan inbjudan
A great service
Weddings during lockdown are difficult but the Vintage Red Bus Company were so accommodating of the constant changes of plan helping to make it a really special and memorable event. All the guests loved it!
13 november 2020
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Bus for our pre-poned wedding!
Fantastic communication with Neil throughout our wedding planning experience. Following the announcement of Covid-19 lockdown number 2 we opted to move our wedding forward 5 days. Neil without hesitation accommodated us on our new date.
Social distancing for 15 wasn't a problem and everyone enjoyed the experience. Neil even managed to get our new date printed in time (with 2 days notice!) for the personalised bus tickets. Would highly recommend and use again. Thank you Neil.
8 november 2020
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Neil saved the day!
I honestly could not recommend Neil and his bus company more!!! Since February Neil has been the most attentive, flexible and personal company I have ever had the pleasure of using. Due to covid we had to cancel our first wedding the day before and Neil was so incredibly understanding and kind about re-booking. We were lucky enough to get married last week and Neil absolutely made the day! We had to cancel our evening party due to the restrictions but everyone wholeheartedly agreed that the bus was so much fun that it completely made up for it! The kids and the adults loved the bus with its stunning interior and exterior and fun party vibes! Neil didn't make us feel rushed at all and made loads of great suggestions to get the best pictures and get the most out of the bus experience! I can't speak highly enough of this service! Thank-you Neil!
Also this company is LGBT friendly! :)
26 september 2020
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South London Wedding
I couldn't be happier with the service that was provided! Everything was perfect and Neil communication throughout was flawless.
I would highly recommend their service and would use them again in future!
23 mars 2020
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Excellent Service -
Excellent Service -
Communications: Consistently answered all of my (annoying!) questions in a timely fashion. Neil was a legend and as I got a bit nervous closer to the day he was there to keep me calm :)
Timeliness: I had 2 red buses (small and large) and both were on time for multiple pick ups and drop offs throughout the day!
Service: Superb. Was so flexible allowing us to take photos, have G&Ts on the bus with snacks, any music we wanted and did multiple pick ups for us.
I love this company and can recommend to anyone!!!!!!
20 mars 2020
Omdöme utan inbjudan
Excellent experience!
We had a tour in the bus on our wedding day/ 50th birthday, which was a thoroughly enjoyable and professional experience!
Thank you Neil for organising our day 👰🎩
We strongly recommend this company for any event!
9 mars 2020
Omdöme utan inbjudan
Wedding Bus
Neil and his team Chris, Cathy, Phil and Roger were brilliant. We needed two vintage routemasters to take the wedding guests from the centre of Oxford to Little Wittenham. They had to contend with dreadful road works that resulted in Oxford being gridlocked but they were on time. Then Floods at Clifton Hampden and the church being at the end of a small road with parked cars and low hanging trees. Navigated with great skill. Totally professional, reliable and wanting us guests all to have a great day - what more could you want?
24 februari 2020
Omdöme utan inbjudan
Absolutely perfect
We had a great experience for a large group day hire driving round the Oxfordshire countryside. Communication was great in the lead up to the date, and on the day the bus arrived early and allowed guests on to claim their seats. The Crew were absolutely wonderful the whole way round, very smartly dressed, very helpful and good humoured.
Everyone present had a wonderful day and we'll be in touch about another trip
16 oktober 2019
Omdöme utan inbjudan
Outstanding!
A massive thankyou for getting our guests to our wedding venue on time and in the most fun and perfect fashion! The guests had a great time and loved riding the bus, we had such great feedback!
The bus looked gorgeous, clean, arrived early, friendly team, great communication throughout the booking process... you couldn't ask for more! Highly recommend.
10 oktober 2019
Omdöme utan inbjudan
Fantastic service and such a special experience
Just fantastic from first contact to the day itself: efficient, courteous, helpful service and a unique experience offered. Everything was exactly as agreed and the bus (we had single decker) looked even better than I imagined, inside and out. Such a special way to transport our guests. Everyone loved it. We had restricted space for turning at the pick-up/drop-off point and Neil was brilliant at managing this.
9 september 2019
Omdöme utan inbjudan
Taking us and our guests to our reception in style!
Thank you to the team at The Vintage Red Bus Company for transporting our wedding guests – and us – in style!
As we came out of the church the bus looked incredible, and all the additional décor of the flowers, the blinds with our names on made really added to the occasion.
Both the driver and conductor (Chris and Cathy) were really patient whilst we got all of the photos at the church and at the venue, and we loved being able to have drinks on the bus to be able to get the party started!
Thank you very much! Sam and Tasha Holmes
23 juli 2019
Omdöme utan inbjudan
We want to say a huge thank you to…
We want to say a huge thank you to Neil, Beverley and the Vintage Red Bus Company for being so amazing and adding that extra special touch to our wedding day! The bus was beautiful, our guests absolutely loved it! It was also great that we were able to provide our guests with drinks on the way back to the venue after Church that the bus driver had kept cool. Fab service and really reasonable price to hire too. Couldn’t be happier with the service we received from booking through to the day itself. Thanks again, Katy and Carl x
2 juli 2019
Omdöme utan inbjudan
I'd never use again - be careful!
This company made my wife cry with sadness on her wedding day. We booked this company on 1st June 2019 for a church to reception trip. Apart from the poorly dressed driver and the conductor with very little to say and no real willingness to help when I asked how many spare seats were left - the bus arrived at our reception venue, waited 35 minutes and then left without asking before we had the opportunity to take photographs, even though we had confirmed contact telephone numbers for the best man and bridesmaid. It meant we paid over £600 for a glorified taxi and have absolutely no photographic evidence of the bride and groom standing on/with/anywhere near the bus on our big day - but at least the staff got a nice early finish! We complained, were offered a less than 10% refund (which in itself is an admission of poor service) and I'm now speaking to a solicitor around their breach of contract. Dont put yourself through the same pain and book with a reputable firm that would look after their customers.
7 juni 2019
Omdöme utan inbjudan
Svar från The Vintage Red Bus Company
Dear Chris,
I'm deeply sorry you were dissatisfied with the service received on your wedding day, leading to this bad review. Although the review was expected as you mentioned in our ongoing correspondence that we would receive a bad rating online unless the matter was resolved by providing you with a full refund.
Just to reiterate, we do not dispute your comments that the bus should have waited for photos and we sincerely apologise that the bus left before you had the opportunity. Based on the findings from our investigation, we admitted fault on our part and were happy to offer a partial refund which we feel is proportionate to the level of service provided. Unfortunately you would not accept anything less than a full refund.
For those reading the review, here is a brief background on what occurred:
Chris hired a Routemaster bus from us on 1 June 2019 to take his bride’s party from their home address to the church. Then after the ceremony the bus was utilised to take wedding guests from the church to their reception. We provided this service in full, the bus arrived and departed on time, taking the passengers to each location safely whilst they enjoyed our recently restored Routemaster with the provision of a free personalised destination blind and free personalised bus tickets for the guests. On the day, the bus was nearly at its capacity of 72 seated passengers, providing excellent valve for money vs. hiring a number of taxis.
As for the comments made towards our crew, whilst we are sorry that our staff did not convey themselves appropriately, we do dispute the comments made. All our drivers and conductors are given a strict uniform code to follow, which is checked over when they arrive at our depot for every shift. Our interview process is robust and we choose our staff based primarily on their personality, with particular emphasis on having a positive and helpful attitude. Following this instance, we interviewed both staff members present on the day, who are disheartened by the comments made. Both members of staff recall making efforts to assist the guests on the day, for example both of our crew happily helped a wheelchair user to board and alight the bus. This is not an exceptional instance for us, merely part of the service.
After reviewing our tachograph records taken from the bus on the day, we note that the bus arrived at the reception venue at 3.25pm and waited for approximately 35 minutes before departing at 4pm. At 5.02pm Chris phoned our office to complain that the bus had departed. Approx 1 hour 37 minutes after the bus had arrived.
So to reiterate our position for the sake of the review, despite our comments mentioned above, we agree that our staff could have done more to check that the bus was no longer required by the bride & groom. For that, again we sincerely apologise and were happy to offer a partial refund. Unfortunately our only option to resolve the matter was to provide a full refund, or receive a bad review and we simply feel that this is wholly disproportionate to the level of service received.
Nonetheless, it's a great shame we were unable to resolve the matter between us. We are a small family owned business and we work very hard to provide our customers with a high standard of service. As you may see from our other reviews, we seldom receive complaints and we regret that we having given you cause to be dissatisfied. This is after all a very rare incident for us.
Kind Regards
The Vintage Red Bus Company
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