The Trade Centre Wales - Cardiff North Omdömen 

DO NOT BUY A CAR FROM HERE
bought a car six months ago been in the garage for 3 weeks
Engine has blown
Refusing to help has been 2 weeks over 6 month even though it’s been in garage for 3 weeks encourage me to buy warranty and the warranty does not cover and engine
Waited 2 days for a call back for them not be bothered knowing they have sold a dodgey car
How many more innocent people are they going to rip off
The mechanics working there are not trained they have serviced it 6 weeks ago yet didn’t pick up all the cream oil
Customer service terrible
After all bad press they’ve had you’d think they would avoid another media post

Staff were very helpful, Mathew was very supportive, made sure I had everything i needed and understood all the information, as well as being very friendly during the whole ordeal

A smooth customer journey, made sure everything was explained clearly, customer service was excellent, 100% recommend

Seen by Dom, explained everything clearly, friendly demeanour

How to improve is to close down.
Awful customer service of promises that don't materialise. Repairs not done. But told they are done couldn't produce the repair paperwork so no proof that they had. Promised phone calls that don't arrive. 2nd pile of rubbish I've bought from trade centre wales. Never again and anyone I speak to I tell them don't go near. Yes it's easy to buy from there but they are rubbish cars.

Very helpful and very informative.
Really impressed.

Great service today by Matthew and the Trade team.

Had a great experience buying my car from Trade Centre Wales, thanks to Dom and Apollo. There were really helpful, friendly and professional throughout the whole process. There was no pressure at all, and they made everything straightforward and easy.

Really happy with my new car and would definitely recommend to anyone looking to buy a car. Thanks again for all your help! 🚗👍

Everyone we met today has been so helpful ensuring that all of our questions were fully answered without us feeling under pressure to buy

Matthew and meg were very helpful. A good buying experience

Brilliant services from start to finish

Matthew. Absolute legend, very polite and knows his stuff. Top bloke

Brilliant experience in getting my first car today

Tia was very helpful with me through the experience and got it all smashed out as fast as possible couldn’t thank her enough

Matthew was very helpful when we came to collect our car. Quick and easy process, and Matthew made it as seamless as possible!

Service superb

Mathew cook was very helpful all the way through

Matthew was very efficient and courteous

Really good quick service
Steve and Zac were both great and allowed us to make a choice without any harassment.

Soon as we got to TCW in Abercyon we was greated Wayne he was extremely helpful and full of knowledge and helped us pick our car. Would highly recommend TCW they have so may cars to choose from you'll definitely get the car you want for a good price