These guys are great to deal with and have an extremely 'user-friendly' website for placing orders. We've had 3 experiences so far and each time they include a 'freebie' product to try out. A great ma... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I received my parcel from the local post office but it appeared to be partly open. On investigating further at home some of my items had obviously fallen out in the transit. One phone call to Thetford... Se mer
Absolutely outrageous and beyond disappointing! I shattered the glass of my Thetford Topline 902 induction hob, and to my shock, there is no replacement glass available. For any premium induction hob... Se mer
Website easy to navigate. The shopping process and the processing is seamless. Communication is well done for each stage of the process. Postage is always quick. Will continue to use the site. Keep an... Se mer
Företagsinformation
Skrivet av företaget
Thetford is a world market leader in mobile sanitation, refrigeration, cooking appliances, external doors and toilet care and maintenance products designed for the camping, caravan and RV market. At Thetford we have a passion for all things involving leisure, camping, travel and adventure. Our high quality, innovative products provide our customers the ability to enjoy the comforts of home on the road. Because your journey is our journey.
Kontaktuppgifter
130-132 Freight Drive, 3062, Somerton, Australien
- 03 9358 0700
- infoaus@thetford.com.au
- thetford.com.au
4,5
Utmärkt
552 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Prompt delivery and a good product at a…
Prompt delivery and a good product at a good price.
8 juli 2025
I would have preferred to place my…
I would have preferred to place my order over the phone with a person. I would have been able to ask for approximate delivery times. The first person I spoke to at your business flatly refused to take my order, Not Happy. I went to your website and order a replacement C200 toilet cassette unit. But I found the section for delivery annoying, I had to enter my information a couple of times.
Your return emails after I finished the order was very quick. The issue that I have now is that I am not able to track my order, I tap on the con number but nothing happens. I have printed a copy and taken it to my caravan service agent, (J&S Caravan Services) so they know what it is for. Therefore until they receive this product I am not able to give you a complete review
10 juli 2025
the product arrive on time
the product arrive on time and fitted well very happy with it and your service
7 juli 2025
Delivery Instructions not Followed
The delivery instructions we entered on the order were not on the package and not adhered to. Hence we had to take extra steps to pick package up rather than delivery. Your order has a space for delivery instructions. Please put them on the package.
10 juni 2025
Everything was spot on
22 maj 2025
Excellent service
Very prompt and efficient service.
Thetford representatives were helpful and friendly at all times.
The installation was also done by Laidens Electrical, Townsville as recommended by your office.
Your repair agent was efficient, helpful and very professional. He really cares about the customer and the outcome.
It was a pleasure to go through the process of purchase and installation where you can actually say you got your monies worth.
Thumbs up.
23 maj 2025
Great Service!
The lady I dealt with was helpful and friendly. You replied to my queries promptly and efficiently.
13 maj 2025
Thetford products
The online shopping was easy to follow, and the products arrived on time.
6 maj 2025
Good service and fast turnaround
4 maj 2025
Product as always excellent
Product as always excellent. Information on tracking freight was poor, Tracking number supplied but tracking company was shown as 'other' so unable to track delivery
12 maj 2025
Sales consultant was very accommodating…
Sales consultant was very accommodating when I called up with an issue with me order and resolved it straight away and with satisfied results.
9 april 2025
VERY FAST DELIVERY
23 april 2025
Ripped off by one of thier supposed…
Ripped off by one of thier supposed expert dealership s who hadn't got a clue what they were on about. Wrote my fridge off and I had to buy a new one 4500 dollars. Later to discover the problem was a faulty electrical board which would have cost 120 dollars. Bunch of criminals.
24 april 2024
Omdöme utan inbjudan
Prompt delivery
30 mars 2025
Great service and products.
Great products and super quick delivery.
So easy to deal with.
1 april 2025
Detta är Trustpilot
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