Really good news that Swimshop are stocking Aquasphere goggles. Best goggles for comfort and fit and therefore keeping water out of your eyes. Unobtainable for years due to Brexit etc. Now just a clic... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I have been aqua walking and exercising since having spinal surgery 2 years ago. The belt I was using was quite bulky and I needed a bit more freedom in the water. This lightweight support is perfect... Se mer
I placed an order and there was a system glitch. Their customer services responded quickly and then made mistake, which they quickly rectified. All this was done swiftly, without any hassle and they c... Se mer
Företaget har svarat
Just the best customer service I have experienced in a long while. After trying two pairs of Arena drag shorts for my son of which neither fitted as he has large thighs, they telephoned me, measured a... Se mer
Företagsinformation
Skrivet av företaget
theSwimmingShop offer top of the range swimming apparel and equipment, from swimwear, goggles, caps, accessories and more! With brands such as Speedo, Arena, Zoggs, and Aquasphere at discounted prices, with free and next day delivery options, why would you want to shop anywhere else.
Kontaktuppgifter
Storbritannien
- theswimmingshop.com
4,4
Utmärkt
71 omdömen
Ingen aktuell inbjudningshistorik
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Awful customer service and complete…
Awful customer service and complete lack of communication. Ordered for express delivery (1-2 days). Three working days later nothing had arrived so I called the customer service line- on hold for 20 minutes until someone answered and told me they couldn’t help. Said they would get someone to call back- they didn’t. Emailed three times, was completely ignored. I then received an email explaining what I ordered was out of stock- and that they had emailed me before to explain this. Checked my spam- have had nothing so that was a total lie. Ended up with a refund nearly 10 days later. No apology. Pathetic excuse of customer service.
3 augusti 2021
Omdöme utan inbjudan
Excellent service, no issues
I placed an order for swimming woogle (noodle) and float at 2pm and paid for 1-2 express delivery. It arrived 10.30am the next day. All as ordered. Very impressive.
3 juni 2021
Omdöme utan inbjudan
Complete lack of customer consideration
I ordered a back support last week and they accepted and confirmed the order and took payment. Today, without any notification or explanation they refunded my money. I assume that they've cancelled my order. I've been waiting a week for a badly needed item that I could - and should - have purchased elsewhere. Complete lack of communication and customer consideration.
I will avoid in future
6 maj 2021
Omdöme utan inbjudan
I placed my order yesterday and it…
I placed my order yesterday and it arrived this morning . Thank you for an easy purchase and fab trampoline very pleased
12 juni 2020
Omdöme utan inbjudan
I placed an order and there was a…
I placed an order and there was a system glitch. Their customer services responded quickly and then made mistake, which they quickly rectified. All this was done swiftly, without any hassle and they communicated with me all the way through. We all can make mistakes, how you respond is the measure, and to their credit the SS responded really well.
22 februari 2019
Omdöme utan inbjudan
Svar från theSwimmingShop.com
Thank you Ian for your review. We really appreciate your business and are glad all was sorted out with your order. Kind regards.
I wanted some basic goggles and was…
I wanted some basic goggles and was confused as there is a large range. Called the customer service team who were very helpful and I am delighted with my new goggles - they fit well and look great!!!!!
29 april 2018
Omdöme utan inbjudan
Great product range and great prices!
I frequently use theSwimmingShop for my swimming kit. Great product range and great prices! My orders always arrive on time. You'll see me again soon theSwimmingShop...
2 oktober 2017
Omdöme utan inbjudan
Incredibly helpful
Incredibly helpful. I needed some advice before I ordered and telephoned them. The lady (Clare?) was very knowledgeable and offered to contact the manufacturer too for more information on the products if I needed it. We order and the items were delivered next day as promised. We recommend theswimmingshop and I have already used them again! Oh, and their prices were very good on all the things we wanted for our school.
1 oktober 2017
Omdöme utan inbjudan
Just the best customer service I have …
Just the best customer service I have experienced in a long while. After trying two pairs of Arena drag shorts for my son of which neither fitted as he has large thighs, they telephoned me, measured all brands held and sent me an alternative to try and buy or return. Well done
15 september 2017
Omdöme utan inbjudan
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