I’ve had a great experience with Source, and Roy and Reece in particular are brilliant to deal with. They’re both friendly, helpful and always quick to come back to me when I need anything. Nothing ev... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service. The gentleman I spoke to was very helpful and friendly, explained everything clearly, and made the whole process quick and easy. Very happy with the service I received fr... Se mer
Företaget har svarat
Our advisor, one Helen Jones, was extremely helpful, friendly and professional. Would have no qualms using again. Thank you, Helen.
Företaget har svarat
I have insured my home with Source Insurance now for a number of years. It is a very easy company to contact with friendly and helpful staff and premium rates are very competitive.
Företaget har svarat
Företagsinformation
- Försäkringsmäklare
- Hemförsäkringsbolag
- Försäkringsagent
- Försäkringsbolag
- Fastighetsförsäkring
- Prisjämförelsesajt
Om Source Insurance
Skrivet av företaget
Welcome to Source Insurance.
The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance
We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
Our Customer Promises
Skrivet av företaget
- Fair and Square Pricing
- Build the cover you need from big-name partners.
- Experts You Can Trust
- No tricks, no jargon, no mystery!
- It’s All Hassle-Free
- Quick to quote, easy to understand.
- Customer Service That Cares
- Real people, not just robots.
Life Changes. Choose Home Insurance That Can Keep Up
Make Unlimited Changes and Cancel Anytime
- Make unlimited changes with no admin fee
- Cancel anytime with no cancellation fee
- Hassle-free Insurance
- Fair and Square Prices
- Cancel anytime with no cancellation fee
- Hassle-free Insurance
- Fair and Square Prices
Kontaktuppgifter
Global Reach, CF11 0SN, Cardiff, Storbritannien
- 02920 265 265
- help@sourceinsurance.co.uk
- thesource.co.uk
4,9
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tom was very helpful and he solved my…
Tom was very helpful and he solved my problem in a minute.
12 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Elif,
Thank you for taking time to leave this great review.
I am so pleased to hear that Tom was able to provide such quick and efficient service for you yesterday. I will be sure to pass on your feedback to him, as I know it will mean a lot.
Thanks again for sharing your experience with us. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Spoke to Tom Live chat
Spoke to Tom on live chat, he was so efficient and quick at replying. Resolved my query very quickly. Thank you!
12 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Ruby,
Thank you for leaving us such a brilliant review.
I’m really pleased to hear that Tom was able to support you on LiveChat yesterday and answer your query so quickly. I’ll be sure to pass your feedback on to him, as I know it will mean a lot.
Thanks again for sharing your experience with us. I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
The adviser was extremely helpful
The adviser was extremely helpful, courteous and efficient, and answered our questions clearly.
11 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Hi there!
Thank you for leaving us this brilliant review. I am so pleased that our adviser was able to help you and answer all your questions so clearly. I will be sure to pass your feedback onto the team.
Thanks again for sharing your experience with us. I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Ryan was very helpful and dealt with my…
Ryan was very helpful and dealt with my enquiry quickly.
10 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning!
Thank you for leaving us this great review. I am pleased that Ryan was very helpful and dealt with your enquiry quickly. I will pass on your nice feedback to him.
Thanks again for sharing your experience with us. I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Very friendly and efficient
Very friendly and efficient. No fuss or pushback.
9 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Andrea,
Thanks so much for leaving us such a great review.
I am so pleased that Tom was able to support you so efficiently yesterday. I will ensure that I pass on your lovely feedback to him.
Thanks again for sharing your experience with us. I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
I just spoke to Ryan who was very…
I just spoke to Ryan who was very helpful and put my mind at rest, plus told me how to add my new policy to my account.
9 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Michelle,
Thanks so much for taking the time to leave such a brilliant review.
I’m really pleased that Ryan was able to help you register your new policy and provide the reassurance you needed. I’ll be sure to pass your feedback on to him, as it will mean a lot.
Thanks again for sharing your experience with us. I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Very quick and easy
9 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Hi there!
Thanks so much for taking the time to leave us this great review. I'm pleased that you find the team efficient and easy to deal with. I will be sure to pass on your feedback to them.
Thanks again for sharing your experience with us, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Tom Amman was very helpful and friendly…
Tom Amman was very helpful and friendly and extremely knowledgeable about our insurance.
Thank you
4 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Norman,
Thanks for taking the time to leave such a brilliant review.
I’m delighted that Tom was on hand to help and provide great service with your Source policy. I’ll be sure to pass your feedback on to him, as it will mean a lot.
Thanks again for sharing your experience with us, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
all very helpful
4 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Richard,
Thanks so much for leaving this great review. I'm so pleased that Hannah was able to help you update your Source policy so quickly yesterday via the online chat service. I will ensure I pass your feedback on to her.
Thanks again for sharing your experience with us, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Great live chat service today
Great live chat service today with Helene
4 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Adam,
Thanks so much for leaving this review. I am so pleased that Helene was able to help you via our online chat service yesterday. I will be sure to pass on your great feedback to her.
Thanks again for sharing your experience with us, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Helpful Customer Service Agent
The service was prompt, quick and very helpful to resolve my query, thank you Ryan.
3 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Jason,
Thanks for taking the time to leave this great review. I am so pleased that Ryan was able to answer your query so promptly. I’ll be sure to pass your kind feedback on to him - it will mean a lot.
Thanks again for sharing your experience with us, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Just want to say
Just want to say, I have had meetings with 'Source' and it is a great team to be in contact with and work closely with - I have also had some questions on live chat with 'Hannah' who has been amazing help!
2 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, Jack,
Thank you very much for taking the time to leave such a brilliant review - it’s greatly appreciated.
I’m delighted to hear that you enjoy working with the team here at Source, and it’s fantastic to know that Hannah was able to support you so well on LiveChat recently. I’ll be sure to pass your kind feedback on to Hannah and the wider team - they’ll be really pleased to hear it.
Thanks again for sharing your experience, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Andy was very professional and his…
Andy was very professional and his detailed information has answered my query.
2 mars 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, Sonia,
Thank you so much for taking the time to leave such a lovely review. I’m really pleased to hear that Andy was able to answer your query and that you were happy with the service you received.
I’ll be sure to pass your kind feedback on to him - it will mean a lot.
Thanks again for sharing your experience with us, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Excellent session with James
Excellent session with James, problematic house insurance case resolved
25 februari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Ian,
Thank you so much for taking the time to leave us this brilliant review.
I’m delighted to hear that James was able to help you with the renewal of your Source home insurance policy, and we’re very pleased that you’ve chosen to remain with us for another 12 months.
I’ll be sure to pass your kind feedback on to James - I know it will mean a great deal to him.
Thanks again for sharing your experience with us. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
The agent was very understanding and…
The agent was very understanding and helped in every way he could
25 februari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, Jillian,
Thanks so much for taking the time to leave us this review. I am so pleased to hear that our agent was very understanding and helpful. I will pass on your lovely feedback to the team.
Thanks again for sharing your experience with us. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Had an online chat today and was happy…
Had an online chat today and was happy with the service I received
24 februari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, Iryna,
Thank you for leaving this brilliant review. I am so pleased that you were happy with the service provided by Hannah today. I’ll be sure to pass your lovely feedback on to her - it will mean a great deal.
Thanks again for sharing your experience with us. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Very good
Very good! The chat help actually had a human being at the end with coherent answers and my problem was solved very rapidly.
24 februari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, Alice,
Thank you so much for leaving this brilliant review. I am so pleased that Hannah was able to resolve your problem very quickly. I’ll be sure to pass your kind feedback on to her - it will mean a great deal.
Thanks again for sharing your experience with us. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Svar från Source Insurance
Good afternoon, Daniela,
Thank you so much for taking the time to post such a fantastic review. I’m really pleased to hear that Hannah was able to help and make things easier for you. I’ll be sure to pass your kind feedback on to her - it will mean a great deal.
Thanks again for sharing your experience with us. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Friendly and helpful
Ryan was friendly and helpful and my email address was very quickly updated
23 februari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Philippa,
Thanks so much for leaving us this brilliant review. I am so pleased to hear that Ryan was able to help you update your policy so quickly. I will be sure to pass your lovely feedback on to him.
Thanks again for taking the time to leave us this review. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Great service
Ryan Turley from Source Insurance was very helpful and I got my issue sorted within a few mins.
23 februari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Hemamali,
Thanks so much for leaving us the fantastic review. I am so pleased to hear that Ryan was very helpful and that he managed to resolve your issue quickly. I will be sure to pass on your lovely feedback to him.
Thanks again for taking the time to leave us this review. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.