I’ve had a great experience with Source, and Roy and Reece in particular are brilliant to deal with. They’re both friendly, helpful and always quick to come back to me when I need anything. Nothing ev... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service. The gentleman I spoke to was very helpful and friendly, explained everything clearly, and made the whole process quick and easy. Very happy with the service I received fr... Se mer
Företaget har svarat
Our advisor, one Helen Jones, was extremely helpful, friendly and professional. Would have no qualms using again. Thank you, Helen.
Företaget har svarat
I have insured my home with Source Insurance now for a number of years. It is a very easy company to contact with friendly and helpful staff and premium rates are very competitive.
Företaget har svarat
Företagsinformation
- Försäkringsmäklare
- Hemförsäkringsbolag
- Försäkringsagent
- Försäkringsbolag
- Fastighetsförsäkring
- Prisjämförelsesajt
Om Source Insurance
Skrivet av företaget
Welcome to Source Insurance.
The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance
We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
Our Customer Promises
Skrivet av företaget
- Fair and Square Pricing
- Build the cover you need from big-name partners.
- Experts You Can Trust
- No tricks, no jargon, no mystery!
- It’s All Hassle-Free
- Quick to quote, easy to understand.
- Customer Service That Cares
- Real people, not just robots.
Life Changes. Choose Home Insurance That Can Keep Up
Make Unlimited Changes and Cancel Anytime
- Make unlimited changes with no admin fee
- Cancel anytime with no cancellation fee
- Hassle-free Insurance
- Fair and Square Prices
- Cancel anytime with no cancellation fee
- Hassle-free Insurance
- Fair and Square Prices
Kontaktuppgifter
Global Reach, CF11 0SN, Cardiff, Storbritannien
- 02920 265 265
- help@sourceinsurance.co.uk
- thesource.co.uk
4,9
Utmärkt
1 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very quickly and clearly helped me sort…
Very quickly and clearly helped me sort out my questions.
29 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Анна.
Thank you for taking the time to leave us a wonderful review. We're pleased all your questions were answered quickly and clearly. We hope you had a lovely weekend.
Kindest regards,
Owen, Marketing Executive.
Very nice profesional help
Very nice profesional help. Special thanks for TOM ! profesional adviser :}
29 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, Dawid,
Thank you so much for taking the time to leave us this brilliant review. I am so pleased Tom was able to help you. I will pass on your great feedback to him.
Thanks again for leaving us this review.
Kind regards,
Mark Phillips
Head of Customer Experience
Clear and concise on all aspects of…
Clear and concise on all aspects of dealings with source insurance
28 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Chris.
Thank you for taking the time to leave us this amazing review. We're pleased you find your experiences with us to be clear and concise - that's just the way it should be!
Kindest regards,
Owen, Marketing Executive.
Pleasant and professional service
Pleasant and professional service. And resolved my issue with ease
28 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Caoimhe.
Thank you for taking the time to leave us this great review. We're pleased you found your experience helpful, professional and pleasant.
Kindest regards,
Owen, Marketing Executive.
Very efficient and was able to speak to…
Very efficient and was able to speak to a person, via the Chat, without going though hoops / questions. All questions answered and found me the best quote. Very good service
28 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Ross.
We appreciate you leaving this brilliant review. Thank you for the amazing feedback.
Kindest regards,
Owen, Marketing Executive.
Easy to use and helpful
I had an issue with my policy documents showing online. I contacted the chat help and Tom was very helpful and resolved the issue very quickly.
27 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Steven.
Thank you for taking the time out of your day to leave us such a nice review. We're glad to hear you found quick solutions with Tom about your insurance policy.
If you need anything else, please don't hesitate to get in touch further.
Kindest regards,
Owen, Marketing Executive.
Fast response time with clear…
Fast response time with clear information
23 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning,
Thanks so much for leaving this great review.
I am so pleased Ryan was able to help you with your query so quickly. I will be sure to pass your feedback on to him.
Thanks again for taking the time to leave us a review. I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Quickly sorted my problem
Quickly sorted my problem, assisted me in getting access to my account
21 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning!
Thank you so much for leaving this brilliant review. I am so pleased that Ryan was able to help you get access to your documents so quickly. I will pass your lovely feedback on to him.
Thanks again for taking the time to leave us a review. I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Excellent service...
Excellent service by the online customer service team. Quick and efficient.
20 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, Lesley,
Thank you for taking the time to leave us this brilliant review. I’m so pleased that Hannah was able to help you so efficiently. I will be sure to pass your feedback on to her.
Thanks again, and I hope you have a great day!
Kind regards,
Mark Phillips
Head of Customer Experience
Excellent customer service…
Excellent customer service representative. Extremely pleasant, very helpful and knowledgeable
20 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, Helen,
Thanks for taking the time to leave this brilliant review.
I am so pleased that your received such great service from our agent. I will be sure to pass your great feedback on to the team.
Thanks again, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Professional and efficient
Appreciated the estimated wait time at the start. Live chat was professional and efficient.
19 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Mrs F.
Thank you for taking the time to leave us a brilliant review. We're pleased to hear your experience with our LiveChat feature was positive and professional.
Kindest regards,
Owen, Marketing Executive.
Very helpful and good advice given…
Very helpful and good advice given polite and pleasant communication
19 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Michael,
Thank you for taking the time to leave us this brilliant review. I’m so pleased that Julia was able to help you so efficiently on your call this morning. I will be sure to pass your lovely feedback on to her.
Thanks again, and I hope you have a great week!
Kind regards,
Mark Phillips
Head of Customer Experience
Quick, straightforward and helpful
Quick, straightforward and helpful online chat
19 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Pauline,
Thank you so much for taking the time to leave such a great review following your online chat with Tom earlier. I’m really pleased to hear that Tom was helpful and efficient. I will be sure to pass your feedback on to him directly.
Thanks again and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Hannah via live chat
Hannah via live chat. Excellent call handler sorted my issue re policy documents straight away. Thank you
16 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Lynne,
Thank you for taking the time to leave us this brilliant review. I’m so pleased that Hannah was able to help you so efficiently. I will be sure to pass your feedback on to her.
Thanks again, and I hope you have a great week!
Kind regards,
Mark Phillips
Head of Customer Experience
Svar från Source Insurance
Hi Ross,
Thanks for taking the time to leave this brilliant review.
I am so pleased that Andy was able to help you with your renewal. I will be sure to pass your great feedback on to him.
Thanks again, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Brilliant company to deal with
Brilliant company to deal with, online chat super helpful. Nice to actually be able to talk to someone and get it sorted ASAP. Would definitely recommend cover with these guys.
13 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, James,
Thank you for taking the time to leave us this brilliant review. I’m so pleased that Hannah was able to help you so efficiently, and thank you very much for the recommendation. I will be sure to pass your feedback on to her.
Thanks again, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
A great personable service.
My previous insurer had withdrawn their product but the team at Source were brilliant and soon found another company with a better deal than before.
James was wonderful, taking time to patiently talk me through all the optional cover items that I had missed in the past.
A flawless service, I shall thoroughly recommend the Source should I be asked. Thank you!
12 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, Jill,
Thank you for taking the time to leave us this brilliant review. I am so pleased that James was able to support you through the renewal of your policy. It's such lovely feedback and I will be sure to pass it on to him.
Thanks again and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Roy at the Source has once again been…
Roy at the Source has once again been fantastic, informative and went through the whole policy from start to finish, great work Roy and thank you
12 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good morning, Krishna.
Thank you for taking the time to leave us a fantastic review. We're glad Roy was able to explain the policy completely, ensuring there was full understanding of the level of cover.
Kindest regards,
Owen, Marketing Executive.
Svar från Source Insurance
Good morning.
Thank you for leaving us a brilliant review about your simple policy cancellation experience.
Kindest regards,
Owen, Marketing Executive.
Really efficient answered and helped me…
Really efficient answered and helped me with the queries I had making it stress free for myself!
12 januari 2026
Omdöme utan inbjudan
Svar från Source Insurance
Good afternoon, Bryden,
Thank you for taking the time to leave us this brilliant review. We're pleased to hear that Ryan was able to help you and ensure the experience was stress free. I will be sure to pass this feedback on to him directly.
Thanks again and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.