Smartbud® - Smart Ear Cleaner Omdömen 

1 098
TrustScore 3 av 5

2,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I received quick delivery, though a friend of mine didn't receive his and had a refund. This device has proved to be a godsend for me. I needed ear syringing every 3 to 6 months and always left it too... Se mer

Betygsatt 1 av 5 stjärnor

Very poor build quality. My Smartbud Blackhead Pro stopped working after only a few months of use. The company refused a refund because it was outside their 90-day warranty period. I reminded customer... Se mer

Betygsatt 1 av 5 stjärnor

Ordered 4 months ago. Immediately told there was stock stuck at customs. 2 weeks no progress after 6 weeks no contact, raised issue via my bank. Website was down during this period too.... Se mer

Betygsatt 1 av 5 stjärnor

Do not buy from this company. I wish I had seen the reviews prior to purchasing replacement earbuds. After waiting 6 weeks with the same automated messages as everyone else. I am still waiting for the... Se mer

Företagsinformation

  1. Hälsa- och skönhetsbutik

Skrivet av företaget

#1 At-Home Ear Cleaner


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har inte besvarat negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,9

Alla omdömen

(1 098)

89 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fast delivery

I already have a Smartbud but was needing more of the heads. The ordering was so easy and delivered with no issues and really quick.
I am very impressed with how well it went.

28 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’m completely shocked that this…

I’m completely shocked that this company has some damaging reports on here.
I would like to say they have been nothing but very accommodating with myself.
Jessica has been amazing with her outstanding customer support, she always comes back to me when I have questions and she’s certainly an asset to the Smartbud team.
I feel that sometimes we are all to quick to add bad comments and not good, I do however understand that it’s everyone’s experience that reflects this.
I love the Smartbud products and would highly recommend the products and customer support to anyone, thank you again Jessica and the team👍 😊

3 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I love the ear bud

I love the ear bud. It takes some getting used to the camera and working out whereabouts in my ear it is, but I love that I can use it to remove wax and not have it build up.

2 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Customer for yeaaaars

We’ve had a smart bud ear device for many years now and I’ve recommended it to anyone who will listen since! We noticed my partner had a huge blockage which must of been causing his hearing difficulty. I always had itchy ears but now I can remove the wax before it becomes itchy. We’ve replaced our device a couple of times and we often buy replacement tips. I warn you, it’s really addictive to use!

My only complaint is I wish you could order just the blue replacement tips separately as we don’t like the black squishy ones and it feels like such a waste of resources and money just throwing them away.

1 april 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality item.

It’s a good solid well made item, simple to use and it does exactly what it’s supposed to do.

30 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The smart bud ear cleaner is perfect…

The smart bud ear cleaner is perfect for cleaning your ear without pushing wax in. Had mine ages and definitely seen an improvement compared to how they used to feel. Very easy to use and the app functionality is also very good as you can take a photo or video to watch back.

29 mars 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great bit of kit

Great bit of kit, so handy being able to quickly and easily swap the tips! All the family love having ultra clean ears!

17 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Smartbud makes ear cleaning easy…

Smartbud makes ear cleaning easy and effective. The tips are super comfortable and designed well. While there’s a bit of a learning curve at first, it's a handy tool for maintaining ear hygiene and keeping things simple.

17 mars 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Just used the upgraded version in the case

I bought their first one to use with my dogs and bought the upgraded one for the family. I had reason to use it last night with my daughter. The upgraded one has rubber attachments which on the spot felt they hampered the view and reverted to just using the probe and camera on its own. I liked the fact it’s all contained in the case ( the tools) the rubber bits are not. Till I’ve tried practising with the rubber parts I can’t comment on them but overall the instrument of being able to see what the issue is I can’t fault.

15 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Simply the Best

This company have served me well go above and beyond to help and I must have they are a great team the equipment is second to none I have tried similar items nothing compare to these guys I highly recommend buying from them as they are so professional trust me I have had no problems at all thank you guys nice one may your company grow and grow

12 mars 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Refused to replace a faulty product

Purchased the flush on a "limited time" offer to get the discount, although I didn't need the product at the time.

9 months later I needed to clean my ears, so went to charge and use the product for the very first time and it didn't work as intended. No water, no flush, no pump, all it did was flash LEDs.

The Customer Service highlighted they only offer a 90 day warranty, and said if I purchased a second unit at the standard price, they would discount it by £10.

I pointed out that they are in breach of the Consumer Rights Act 2015 by not repairing or replacing a product that had a fault that would have been present from day one of purchase, yet they still refused to replace/repair the item.

Their products are only fit for landfill with a less than reasonable life span, which they must be aware of with only wanting to offer a 90 day warranty!

The company believes their terms trump your statutory rights, and I'm inclined to take this to the small claims court.

10 februari 2025
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

This product is amazing and easy to…

This product is amazing and easy to use. The customer service team respond promptly. The only reason I’m not giving this review 5 stars is that the battery life of the product seems to be limited as I needed to purchase a replacement ear cleaner when my initial product failed to work just after the warranty expired!

11 mars 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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