The Sewing Studio Omdömen 295

Quick service, well packaged and accurate description

Advice given by Anna was very helpful in making my decision. My order arrived and the packaging is exceptional. Unpacking all the bits and setting up blew my mind, mainly because my old machine was old and this is like the star ship enterprise in comparison. I laid everything out and took my time to assess it all. Threaded the machine unbelievable easy as long as you have everything in the correct position. I tested my first piece of sewing and was so excited even with the standard stitch. I can't wait to try out all the other functionality.

Quck dispatch and great customer service when required

Really helpful staff answering phone call about Janome machines, friendly and professional. Email contact resulted in a full detailed reply within minutes of request. Sewing machine arrived next day as indicated in the information supplied online. Delighted that the bobbins ordered at the same time as the machine, arrived with the machine

As I was only interested in a specific type of fabric (in this case, blue and white/cream) I found it easy to navigate the website to reduce the number of options returned, making it a much better shopping experience. I selected a number of options to go in my basket and then reviewed them all, removing some that did not play well together. Again, it was simple to remove what I no longer required, and meant that I could easily move on to payment. Once purchased, the order was shipped very quickly allowing me to continue with my project.

I was slightly concerned about purchasing from you, as have had bad experiences in the past with tv show shops... but i am pleasantly surprised, and the rapidness with which the products arrive is really insane!

Thank you.... and loving the videos btw!

My sister and I travelled for two hours to visit the store from where we had bought on line and we were not disappointed. All the staff were helpful and friendly. The best part is how bright everywhere is so no carrying everything to a window to check your colours. We also liked how the fabric ranges were all together and not squashed so easy to see all the patterns and colour-ways. It’s a spacious store. On arrival we could have done with an explanation of the payment procedure, in that it’s computerised, very clever, so we could buy some, and then add to it as we went upstairs and downstairs, a new system to us. Be aware on a first visit that the car park is a little tight and on quite a busy road. We hope to visit again in August to buy our Christmas fab ric, although we expect our journey might take longer in tourist season🙀

Absolutely fabulous service as always. I recently made a purchase that I needed to query, one quick email and everything was sorted. I'm still quite new to quilting so knowing fabulous help with any issues that might arise is just an email away is perfect. Thank you all keep up the fabulous work.

The service was very fast.

The choice of fabrics is amazing. The website is very clear and easy to order from. They come quickly as well. In fact have just put another order in. Will be coming to Cornwall in June, so will definitely be calling in again. Good job there’s a cafe round the corner, where husband can wait ! (Patiently)

Excellent service. Having made some expensive mistakes in the past, I really value being able to ask questions of the team and get advice on the correct equipment.

I have always had great service and the shop online had a wonderful selection of fabric. I also bought my new sewing machine from them too.
I highly recommend

I got the free download for the heart cushion (very useful for people who have had breast cancer surgery) as I was gifted these cushions after having surgery myself, and I wanted to make some to give to the local hospital. The fact this is free is just so kind, and I shall use this company now to purchase the items I need to make these. Thank you so much.

Excellent choice of fabrics and haberdashery goods. Speedy delivery.
Pleased with insulated wadding. Would recommend.

Huge choice of fabric and very prompt delivery

I had a query on the price of a sewing machine, as it had gone up the the next day, but the website still had the offer price listed.
I queried this, and they came back straightaway and offered me the price of the day before. I bought it, that is great customer service. I expect it will be the same service whatever the query, fast, efficient and very customer focused. I could not be happier.
Thank you Mrs. HB

As always very prompt delivery service well packaged and high quality fabric, will definitely be using sewing studio again,
Highly recommended.

Great service and very quick turnaround. Great info on the website and very happy with my purchase.