The Rugs Warehouse Omdömen 

428
TrustScore 5 av 5

5,0

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent range to choose from, coupled with tremendous response time. We live in the Channel Islands and thoroughly recommend this company for their efficient1and friendly service

Betygsatt 5 av 5 stjärnor

I would definitely recommend Rugs Warehouse. The rug we received today is as beautiful as it looked online and good quality. And the customer service was excellent. I spoke to a lovely person in the... Se mer

Betygsatt 5 av 5 stjärnor

Fine Afghan rug. Delivery never arrived, and subsequently DHL admitted to have “lost” it. Customer services jumped on it quickly and after a quick search, replaced the original rug with a larger one (... Se mer

Betygsatt 5 av 5 stjärnor

Ordered our rug on-line, delivered three days later, at precisely the time arranged. Rug was very well protected and just what we wanted, particularly as another Company has had our money since begin... Se mer

Företagsinformation

  1. Mattförsäljare

Informationen kommer från olika externa källor

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavor to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.


Kontaktuppgifter

5,0

Utmärkt

TrustScore 5 av 5

428 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

5,0

Alla omdömen

(428)

15 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

Excellent

We ordered a custom made rug from The Rugs Warehouse and had excellent service right from the initial query through to the delivery of our lovely rug. Excellent, helpful, speedy and friendly communications throughout and a wonderful product. They even sent us a ready made rug so that we could check the colours were right for our room. We would thoroughly recommend this company.

24 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent organisation.

Their customer service is brilliant. When we were unable to contact the courier, the Rugs Warehouse stepped in and helped us all along the way. Refreshing to find this level of support these days! We have already recommended them to a friend and will use them again if we need any more floor coverings.

20 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Five Star experience

The rug is lovely and the service was great, I had a text to tell me it had been dispatched and it arrived on the due date.

20 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I was a bit nervous buying online

I was a bit nervous buying an expensive rug online but after reading the positive reviews decided to order from The Rugs Warehouse. Can’t be more pleased, good communication, prompt delivery, well packaged and, most importantly, I’m absolutely delighted with the quality of the rug. Highly recommend

23 augusti 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing vendor with amazing product

Amazing vendor with amazing product. Went to the warehouse and within minutes I was in love of the amazing quality rugs they had in various collection and style. Not only I received an amazing welcome with full explanation of various rugs and the make. I was meant to purchased an ethnic one but decided to go for a the galleria range “Roxen” Got delivered today and it make the room so luxurious and cosy. I will purchase again and again from them. Prompt delivery as well within two days of my order. If the world could run like this all the time !!!! 🤣

19 maj 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

What an EXCELLENT company to buy from

What an EXCELLENT company to buy from. Professional. Courteous. Efficient. I cannot fail and would highly recommend particularly based on my after sales experience. Well done The Rugs Warehouse you deserve this accolade.

22 april 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Swift response on both the phone and email. The staff, Guillame, were happy to change delivery date to suit us and the rugs were with us by 8.15 am the next day. Lovely rugs of high quality. Many thanks for the great service.

23 mars 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delighted with the rug

Really pleased with the rug. Very good quality and design. Quick, free delivery and great communication from the company. I would definitely recommend and use again.

21 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Comic Rug

My first time of shopping with the Rugs Warehouse, I wanted a good quality wool rug with a modern splash of colour ? I certainly found it here.
The estimated delivery was absolutely spot on, courier service was excellent, the packaging of said rug was carefully done.
Customer service team brilliant, kept me informed as they said they would.
First time impressions of the rugs Warehouse and the team ... outstanding thank you for everything so far ..... I will be ordering again very soon.

20 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Round rug

The rug came on due date. It was exactly as pictured on the website. It suits my room perfectly snd I sm very pleased with it.

1 februari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Delighted with our rug

Just taken delivery of the rug we ordered and are delighted by the quality and value for money.
They couldn't have been more helpful in helping us without any hard-sell! Wouldn't hesitate to go back as and when we want another one.

23 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A very positive experience

A good experience all around. An easy to use website, a responsive staff to emails and phone calls, on time delivery and beautiful, good quality rugs. Couldn’t be happier and will definitely use The Rugs Warehouse in the future.

19 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent Service & Product

I have been searching for my perfect rug for some time and found it on The Rugs Warehouse website. Ordering was easy and ongoing contact regarding delivery was excellent. The rug is beautiful and exactly what I wanted. I would definitely recommend.

9 januari 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great website, service and value.

We did a lot of research online and we found the website at The Rugs Warehouse was the easiest to use, had the best range of products and the best prices. The customer service and delivery were very good and we are very pleased with the rug. Would definitely recommend.

6 januari 2023
Omdöme utan inbjudan

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