The sales people are all friendly and knowledgeable about the merchandise. We had a very pleasant experience. The delivery also went very smoothly. I highly recommend "The Room Place"
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were very happy with our experience at the room place. When we walked in we were greeted and asked if we needing anything or help but left us be after that. Usually in furniture shops they hover ar... Se mer
Israel Smith an excellent sales person and very informative about the products The RoomPlace sell. Thanks Israel Smith for giving us advice and being so patient with us during our long in-store tour t... Se mer
Are usually dread, the “used car salesman” approach that furniture sales sometimes in tails. In this case, my sales person, Diana, had the perfect balance of helpfulness. She was not pushy in anyway b... Se mer
Företagsinformation
Skrivet av företaget
The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions
Kontaktuppgifter
East Boughton Road 900, 60517, Woodridge, Illinois, USA
- 6302963009
4,6
Utmärkt
823 omdömen
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The sales people are all friendly and…
The sales people are all friendly and knowledgeable about the merchandise. We had a very pleasant experience. The delivery also went very smoothly. I highly recommend "The Room Place"
20 september 2024
Excellent Salesperson!
Steve Rojo was my salesperson at the Bolingbrook store and he was extremely helpful and knowledgeable.
8 september 2024
Steve went beyond to find a sofa that…
Steve went beyond to find a sofa that was right for me. Excellent salesman.
1 september 2024
Taking time with a senior citizen.
25 augusti 2024
Two chair came defective
26 augusti 2024
Svar från The RoomPlace - WOODRIDGE
Good Evening, Arelis. We are deeply sorry for your experience. This is disheartening to learn and truly not a reflection of our standards or expectations for your experience. Please accept our genuine apology and know that we are committed to continuous evolvement in our service levels for our Customers. A trusted member of our team will follow up to gain further clarity and see if we can assist in anyway. Thank you for bringing this to our attention, and for your business. Respectfully, Customer Care
the sales people
24 augusti 2024
The lady that helped us out was quick…
The lady that helped us out was quick to find what we were looking for and was pleasant to work with. Got us what we were looking for and keep us in budget.
20 augusti 2024
Our sales associate was rude and pushy
Our sales associate was rude and pushy. She just wanted to make her sale. She was straight up cold. If needing further explanation I’d be happy to provide a list of reasons. I have detailed examples. But I’m sure this is an automated survey and nobody would care. However I did spend $12,000 in one day and received terrible, horrible customer service. I wish I gave my money elsewhere and won’t go back. For anyone that might read this and gives a care. Sorry you lost our business.
20 augusti 2024
Svar från The RoomPlace - WOODRIDGE
Good Morning, Sarah. We are deeply sorry for your experience. This is disheartening to learn and truly not a reflection of our standards or expectations for your experience. Please accept our genuine apology and know that we are committed to continuous evolvement in our service levels for our Customers. A trusted member of our team will follow up to gain further clarity and see if we can assist in anyway. Thank you for bringing this to our attention, and for your business. Respectfully, Customer Care
Very helpful and explained well my…
Very helpful and explained well my questions regarding the item.Very friendly too.The delivery it was so fast.
14 augusti 2024
Didn’t feel smothered in showroom…
We were very happy with our experience at the room place. When we walked in we were greeted and asked if we needing anything or help but left us be after that. Usually in furniture shops they hover around the entire time and we hate that. We were able to look at and discuss many options without feeling smothered. Eventually we found a couch we liked and discussed it with the sales person to purchase. Very good experience overall.
17 augusti 2024
Svar från The RoomPlace - WOODRIDGE
Good Afternoon, Elnora. We sincerely appreciate your feedback and are happy you had a good experience. Thank you for your business. Respectfully, Customer Care
Love the sales lady Sandra right away…
Love the sales lady Sandra right away helped me and answered all my questions and even gave me different options.
11 augusti 2024
All associates were extremly…
All associates were extremly professional and responsive. If they did not know something they didn't try and "guess" they actually took the time to get answers and follow up.
7 augusti 2024
No pressure
No pressure. Let us walk around and see exa what we wanted. Thomas was excellent.
3 augusti 2024
Annie was very professional, helpful & answered all my questions. She wasn't really pushy like salespeople r sometimes but there when I needed her & I would definitely buy from The Room Place again .
Annie my God sent angel salesperson!
2 augusti 2024
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