The RoomPlace - ROCKFORD Omdömen 814

The guy was very nice and I will go back again real soon to get a new couch

BUYER BEWARE! Stay away from these shady scam artist. They will lie in your face! I purchased a 3 piece leather set about 5 months ago. They told me the leather chair was on backorder, and called me and asked if I wanted a floor model from another store. I said absolutely NOT! I will wait on my new chair. They said it wont be until November, oh well, I’ll wait. This past weekend I got a text saying my new chair would be delivered Tuesday! I received it today and guess what? Its a used chair that was already worn out. The arms were worn thin, leather stretched out and torn in the back. Its so old, the color doesn't even match the new stuff I received months before. They wrapped it and tried to sell it as brand new thinking we wouldn't notice. I wish I could post pictures on here. Tried calling them, wouldn't call me back! Please people, do not go here, they will sell you anything, even knowing they cant get items. They should be in jail for what they did to us!! Deceitful, dishonest criminals!!! This is the ROCKFORD, IL. Store

The sales consultant listened to my needs, asked pertinent questions, and made great recommendations for consideration. His knowledge of the product lines was very impressive and helpful!

The associate was very helpful and accommodating.

My Salesman (will call him Mr. Suspenders was patient and very helpful. From start to finish he went beyond.

Quick, courteous, and knowledgeable sales person. I was in and out in no time with what I needed.

I see specials going on almost everytime, yet the sectional that I order is still in back order, online it says begin shipping yet they keep pushing it back

In the Rockford store we were helped by Sales Manager Abdullah. He listened to what we wanted, was attentive, kind, helpful, with no high pressure, and informative. He put together a good deal for us, and we were very pleased with our experience.

Great customer service

Very helpful. Easy process for financing. No stalking while I was looking around.

My previous power recliner which I had purchased from the Room Place years ago had broke. I called the Room Place in Rockford at 4 pm on Thursday August 15th to order a new one the same day that the old one broke and ABDULLAH KHALID the sales representative from the Room Place was excellent to work with and he ordered a new one for me and he went out of his way to get it to me the next morning (Friday) before 9 AM. The room place is a great furniture store to buy furniture and the sales people are great to work with and they are very accommodating with the customers. Abdullah was an excellent sales representative and we were very happy with him and the entire transaction.

All personal from salesperson to office were attentive and very helpful. Dd not feel rushed, offered advise on different selections and took to explain any questions that were asked.

Easy folks to talk to. No pushing me in any direction. Clean, organized set up. Great experience overall.

Our sales person listened to my daughters wants and needs, paid attention to her budget limits and helped her find a well made sectional sofa for her new home. :-)

The manager Abdullah was quick to correct the salesperson’s inadequate customer engagement skills. I ended up buying the items. I would have worked away otherwise.

great customer service.

Good buy. Delivered on time. All went well.

Great selection and prices. Very helpful sales people. Love the financing with no interest.

Brian was very helpful he personally took me to the dining room furniture and showed me all my options with their functionality. We happy with his expertise.