THE ROOM PLACE STORE NIS THE WORST STORE I'M SO GLAD THIS STORE IS CLOSING THE PEOPLES AREN LYER BAD CUSTOMER SERVICES
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Diane was very helpful with showing different option. I went home to measure if table would fit and to makeup my mind. I came back 2 days later and Diane was not yet in for the day but Karim said he c... Se mer
Professional in customer service, warm approach, very knowledgeable in matter of products and items on display, and eager to provide customer with every information to permit them obtain what they are... Se mer
We appreciated that our sales person, let us browse on our own, and then was available when we had questions. It’s frustrating when you want to look around a store, and the sales person is hovering in... Se mer
Företagsinformation
Skrivet av företaget
The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions
Kontaktuppgifter
40 E RAND RD, 60004, ARLINGTON HEIGHTS, IL, USA
- 8473947600
4,5
Utmärkt
687 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
THE ROOM PLACE STORE NIS THE WORST…
THE ROOM PLACE STORE NIS THE WORST STORE I'M SO GLAD THIS STORE IS CLOSING THE PEOPLES AREN LYER BAD CUSTOMER SERVICES
4 februari 2025
Omdöme utan inbjudan
Was given a discount and special…
Was given a discount and special financing. The sales person Kasia was very helpful and knowledgeable.
11 september 2024
A great place 👍🏼
When entering I was overwhelmed with the large selection, the sale associate Maria was extremely helpful and knowledgeable of the different dining room sets that were available. I didn’t feel rushed or pressured, with Maria help and working with my delivery schedule I was able to get a great deal on a set that fits my budget and my needs. I would recommend The Room Place in Arlington Heights on Rand Road to anyone. Ask for Maria you won’t be disappointed 👍🏼
29 augusti 2024
Very good customer service!
20 augusti 2024
Terrible Service
We were customers of this store for 10 years and we visited two stores, in one they made us wait more than 1 hour and they did not serve us and in the second we had a bad experience with the manager due to the terrible service so we do not recommend buying more in this store .
20 augusti 2024
Omdöme utan inbjudan
Svar från The RoomPlace - ARLINGTON HEIGHTS
Hi Carolina, our sincere apologies for your experience. If willing, please send us an email to trp@theroomplace.com with your contact information so we can personally look into this and reach out directly to discuss a positive resolution. We'd love to help, but since this review has no order information we have no way of reaching you. Thank you for bringing this to our attention, and for your business. Respectfully, Customer Care
Karim Taha was wonderful to work with
Karim Taha was wonderful to work with. Helped us select the best option. Took care of everything and had it delivered in 2 days. Could not have asked for a better person to guide us through the entire process from start to finish. A great employee The Room Place has there in the Arlington heights store.
4 augusti 2024
A really good furniture store
I like the store because you have a great choice of quality furniture, that's how everyone should get furniture, in a real store,so you can see and touch everything.
Customer service is excellent, the moment you enter the store they give you the needed attention.
I highly recommend it!
1 augusti 2024
The sales people are great
The sales people are great, but the check out process seems longer than it should be.
29 juli 2024
The people who are working there are…
The people who are working there are great , helpful and knowledgeable!🙂
22 juli 2024
Svar från The RoomPlace - ARLINGTON HEIGHTS
Buenos días, Johanna. Lamentamos profundamente su experiencia. Es desalentador aprender esto y realmente no es un reflejo de nuestros estándares o expectativas para su experiencia. Acepte nuestras sinceras disculpas y sepa que estamos comprometidos con la evolución continua en nuestros niveles de servicio para nuestros Clientes. Un miembro confiable de nuestro equipo hará un seguimiento para obtener mayor claridad y ver si podemos ayudarlo de alguna manera. Gracias por informarnos sobre esto y por su negocio. Respetuosamente, Atención al Cliente
I was not told that I have to pay the…
I was not told that I have to pay the $89 balance before they can schedule the delivery.
The mattress was out of stock so I was told that delivery date would be end of July. ( my children will visit me first week of Aug. so end of July delivery is perfect.
However now it will be delivered end of Aug.
19 juni 2024
Svar från The RoomPlace - ARLINGTON HEIGHTS
Good Afternoon, Rutherlyn. We are deeply sorry for the inconvenience caused and the unforeseen delay in fulfilling your order. Certainly not up to our standards or service levels. Please know we are working diligently to expedite the fulfillment and appreciate your understanding. Thank you for bringing this to our attention, and for your business. Respectfully, Customer Care
Our salesman was very helpful
13 juni 2024
We had a bit of glitch regarding a…
We had a bit of glitch regarding a "missing credit." But it was handled quickly and professionally. The credit was applied to our new purchase and we are good to go.
16 juni 2024
Excellent experience
It was great at the salesman was kind, knowledgeable and very clear about our purchases. Great selection, customizations and purchasing process. Very happy. Fast delivery.
17 juni 2024
My sales guy very helpful
My sales guy Mr. Taha was very helpful and not pushy. Helped measure tables moved chairs around to help me make a decision.
10 juni 2024
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.