I bought a spare cover for my therapy blanket. Because I live in Highlands, despite being on the UK mainland I was charged more for postage than the cost of the cover - around £30. I can understand... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have sent numerous email requesting how to return an item, just get a generic response giving a support ticket number, then nothing further to my questions! There is no phone number to be able to spea... Se mer
Ordered both the blanket and cover but was Only sent the cover, which came in a damaged envelope. Contacting customer services is a real pain and so far they seem convinced I should receive the blanke... Se mer
Maybe a good product. I don’t know. It was too heavy to lift from the box!! I have asked the company to accept return and pay return costs. They have refused pointing to their terms and conditions!! I... Se mer
Företagsinformation
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The UK's BEST weighted blanket for stress, anxiety & sleep.
Kontaktuppgifter
Storbritannien
- therapybrand.co.uk
2,9
Medel
217 omdömen
Ingen aktuell inbjudningshistorik
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Fantastic Service!
Hi All,
Kindly supporting a charity, close to my heart, can't thank them enough!
31 maj 2021
Relaxing, perfect and great for my clinic
This blanket is amazing! I bought the rose gold cover with it and it goes perfectly in my clinic. My clients love it and it really helps aid relaxation during their facial treatments.
Thank you so much this has given my treatments a great USP
22 maj 2021
Lovely quality and colour.
I bought a weighted blanket from another company but could not get a spare cover at the time so got one from Therapy Blanket. The price was quite a bit cheaper, the quality just as good and such a lovely colour. The ties inside are not quite in the right place but I can very easily sew on some extras.
19 maj 2021
If you're sensitive to light
If you're sensitive to light, this mask is wonderful. Others have made my cheeks sweat causng a rash but this, although heavy, isn't so warm. It works, the light doesn't penetrate, the mask doesn't slip off and it's confortable to use. I won't bother with my other ones again.
13 maj 2021
Good.Very nice quality.
8 maj 2021
Very pleased with this :)
17 april 2021
Ordered a blanket from Therapy Blanket…
Ordered a blanket from Therapy Blanket which duly arrived together with its cover, and I found to be really good and improved my quality of sleep immediately. So I decided to order a spare cover, only being me, I ordered the wrong size!! which duly arrived. I contacted Therapy Blanket's Customer Services Dept., who could not have been more helpful. The colour I wanted was not in stock, but I said that I was prepared to wait until it was. In the following couple of months, I was kept informed of the ongoing situation at regular, unsolicited, intervals, until the restock was completed and my cover, the correct size this time, arrived.
I have to say that I have nothing but praise for both the product and especially the Customer Services, and will definitely recommend to my friends and family.
14 april 2021
Omdöme utan inbjudan
update Therapy Blankets
I'd like to update Trust pilot regarding my problem with
Therapy Blankets I received the cover without the lining, then had a email from DPD to say insufficiently addressed, will return to sender - I believed this was the lining and as i was returning the cover anyway I did nothing about it. Today I was informed by DPDy this was a scam and not from them. Therefore only the cover was sent and this has happened to others. Looking back on the parcel it was poorly wrapped with paper and lots of brown tape. This is again missing and I am currently trying to track it with the PO .I now don't know if I will ever receive my refund and could potentially lose £129
I feel something illegal is going on and Therapy Blankets or others should thoroughly investigate, BTW The 5star review in my name is not from me?
23 februari 2021
Omdöme utan inbjudan
I returned a blanket 3 weeks ago and…
I returned a blanket 3 weeks ago and have never received my refund !!
18 december 2020
Really comfortable blanket which has…
Really comfortable blanket which has improved my sleep 10 fold!
12 december 2020
Loose threads and poor stitching (Australia branch)
Ordered from the Australian branch but they haven't claimed a profile on here.
Didn't think the first thing I'd do with my $200+ blanket would be fixing loose threads and poor stitching.. on both the cover and blanket itself! The zip is of poor quality and also has stitching coming loose. I've only just opened the package and have yet to try sleeping with it but this first impression is hardly great considering the price.
12 december 2020
Omdöme utan inbjudan
Svar från Therapy Blanket
Hi Nicole,
We are very sorry to hear this. If you could please contact our support team, we will be able to assist you with a solution. Our email is support@therapyblanket.com.au
Wonderful security blanket and exemplary service
My son was in crisis when I ordered a therapy blanket, explaining the situation. The blanket was delivered the very next day, the cover the following day. It has become already a well loved security blanket for each of us in turn as he came through. It's extraordinary quite how calming it is, particularly in moments of panic or fear. On a day to day basis it will allow rest and ease, settling from anxiety. In a crisis it is invaluable. Thank you so much Therapy Blanket team and for your kindness and exemplary service.
19 november 2020
Omdöme utan inbjudan
Very happy with this
A lovely well made product. Ordering and delivery was excellent too.
13 november 2020
I'm so relaxed <3
It took a while to get used to, but it's so good and it keeps me relaxed even if I have so much school work at uni and panic about it daily.
11 november 2020
Great service
Great service, speedy delivery with tracking. Great product, easy to put cover on zips right round, obviously because of the weight you need to lay it out. My son loves it and has slept great.
8 november 2020
Detta är Trustpilot
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