The Property Perspective Omdömen 

153
•
TrustScore 4.5 av 5

4,4

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Lauren was amazing throughout our house buying process. She was knowledgeable and super friendly, and made buying our first home a lot less stress free. Lauren pre-empted any issues, and chased these... Se mer

Betygsatt 5 av 5 stjärnor

From the very start to the end we had a pleasant experience. Always kept me updates throughout, got through when ringing straight away. Dani always rang back if not available, always replied to an... Se mer

Betygsatt 5 av 5 stjärnor

We had a great experience with the property perspective whilst buying our new home and selling the old one. A special thank you to Lauren Sherwood and the team for a very smooth process. We were kep... Se mer

Betygsatt 1 av 5 stjärnor

Property was sold to us in Peterborough. After moving in we noted many things were accomplished by previous owner as cosmetic changes marely to sell it out. Example, fillers in wall cracks, balcony fe... Se mer

Företaget har svarat

Företagsinformation

  1. Mäklare

Skrivet av företaget

Property Perspective are the Assisted Move & Part Exchange specialists for house builders. Our aim is to offer a truly unique service that adds value not only to the clients we work with but to the overall customer journey. We are more than just a partner we are extension of our clients sales team.


Kontaktuppgifter

4,4

Utmärkt

TrustScore 4.5 av 5

153 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

Har besvarat 83 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,4

Alla omdömen

(153)

43 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

From the very start to the end we had a…

From the very start to the end we had a pleasant experience.
Always kept me updates throughout, got through when ringing straight away.
Dani always rang back if not available, always replied to an email the same day.
Highly recommend and thank you for a smooth run.

2 oktober 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you Lauren! Amazing service.

Lauren was amazing throughout our house buying process. She was knowledgeable and super friendly, and made buying our first home a lot less stress free. Lauren pre-empted any issues, and chased these with our solicitors. We really felt supported throughout the house buying process due to Lauren, and I couldn't recommend her and The Property Perspective enough!

25 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

We had a great experience with the…

We had a great experience with the property perspective whilst buying our new home and selling the old one.
A special thank you to Lauren Sherwood and the team for a very smooth process.
We were kept up to date constantly, which was a great help to see where we were upto.

4 september 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Very friendly company with some lovely…

Very friendly company with some lovely staff that made phone calls feel super easy and comfortable, helps me and my partner buy a part Ex house very quickly or at least faster than the typical house buying process. Very grateful for the work they put in to get me into my dream house

29 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service from PP

Great experience with Property Perspective from start to end, process was clear & good communication - essential during moving home. Special thank you to Lauren Sherwood who was our main contact & looked after us 🙏😊

26 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great experience as a first time buyer

I bought a house that had been sold to Morris Homes as a part exchange.
As a first time buyer I was nervous and wasn’t sure what to expect when purchasing a house. Lauren explained the process well and put my mind at ease. I was also sent a house buyers guide with what to expect during the process and at what point to expect it.
I experienced great service from Lauren and the team, and the sale went through in really good time (9 weeks).

30 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great Experience from Dani @ PP

We engaged with Property Perspective via Jones Homes as part of the SimpleMove scheme and had a great experience with them. They took care of selling our home and all the procedures involved including renewal of EPCs etc and aligned the sale to local market and economic conditions to make sure we had a successful sale. They also liaised with Jones Homes to help us manage the buying process in parallel. They liaised with the legal teams on our behalf to make sure everything was on track during the process. We must specially thank Daniela for going out of her way on certain occasions to manage the selling & buying process so efficiently. Highly recommend Property Perspective if you want a single agent to manage all the selling and buying headache for you.

17 juli 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic

They were just great from start to finish. We were supported by Lauren Sherwood. Lauren was always easily contactable and had the answers we needed. She was professional and reassuring. Moving house is stressful but Lauren made it so much easier for our family. Would highly recommend.

17 juli 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Very late payment!

Did work for this company through mybuilder paid materials, paint, petrol etc then didn’t pay for 20+ days! Stay well clear very poor communication skills in the office also.

10 juni 2026
Omdöme utan inbjudan
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Svar från The Property Perspective

We are very good at paying all of our contractors within the agreed payment terms. We would be happy to look at your terms of business and investigate any delays. Please get in touch with your contact in the office. Many thanks.

Betygsatt 1 av 5 stjärnor

Disappointing valuation and inconsistent feedback

We recently had our home valued for part exchange by Property Perspective, and the experience was very disappointing.

The representative, Andrew, was very complimentary about the property during his visit and even questioned why we were selling, saying how nice it was. However, the valuation report we later received told a completely different story.

The property was significantly undervalued—by around £70,000 compared to valuations we obtained from two local estate agents just six months ago (and those figures were already positioned as quick-sale prices). The report also raised concerns about “steep stairs” and a “noisy road,” which were never mentioned during the visit.

The valuation appears to rely heavily on online tools rather than a fair, in-person assessment. The report also states that two local estate agents were consulted, which we find difficult to reconcile with the large discrepancy in valuation.

Overall, the process felt inconsistent and lacking transparency. Based on our experience, I would strongly advise others to approach part exchange valuations with caution and to seek independent valuations before making any decisions.

5 maj 2026
Omdöme utan inbjudan
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Svar från The Property Perspective

Thank you for taking the time to share your feedback. We’re sorry to hear that you were disappointed with your recent valuation experience.
We appreciate that receiving a valuation significantly lower than expected can be frustrating, particularly when it differs from figures you had previously obtained from local estate agents. Our valuations are carried out independently and are based on a combination of factors, including current market conditions, comparable sales data, property features, location considerations, and our 18 years of experience with the requirements associated with part exchange transactions, which can differ from open market appraisals.
We also understand your concerns regarding the points raised in the report that were not discussed during the visit. The inspection forms only one part of the overall assessment process, and additional factors may be considered when compiling the final report.
We also work with two traditional, local agents who review our appraisal and suggest any alterations in valuation.
We take all feedback seriously and will ensure your comments are passed on to the relevant team for review.

Thank you again for your feedback.

Betygsatt 4 av 5 stjärnor

Replied quicky to questions

Replied quicky to questions, and I had alot as I was moving from abroad to the UK. All contact was made through the agent but another agent did a viewing and still have their for sale sign outside

25 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Didn't Disclose Remains & Damage from Cannabis Grow

The Property Perspective broke the property misrepresentation act by not disclosing the remains and damage from a cannabis grow in the loft, including cannabis plants, soil and mould-contaminated roof felt and wooden batons, which has affected my asthma.

I’ve been quoted £5,300 for the repairs but The Property Perspective have refused to take any responsibility or assist with the costs.

I would strongly recommend avoiding purchasing through this estate agent as they don’t care about putting people in unsafe living conditions.

25 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The experience was good with PP and not…

The experience was good with PP and not having moved house for 25 years it was vital we had the support we needed.
This was achieved and communication was good throughout the process so thanks to all the team who were involved.

26 februari 2026
Omdöme utan inbjudan
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Svar från The Property Perspective

hank you so much for your kind words and for taking the time to share your experience.

We truly understand how significant moving can be especially after 25 years in the same home and we’re delighted that the team at Property Perspective were able to provide the support and communication you needed throughout the process.
Your feedback means a great deal to us, and we’ll be sure to pass on your thanks to everyone involved. Wishing you every happiness in your new home!

Betygsatt 5 av 5 stjärnor

The Gold Standard of Agents

Highly recommend The Property Perspective! Our account manager Lauren was exceptional—professional, friendly, and always available to help. She went the extra mile to manage tricky solicitors and ensured we understood every stage of the process. Nothing was too much trouble for her. Five-star service!

28 november 2025
Omdöme utan inbjudan
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Svar från The Property Perspective

Thank you so much for your wonderful recommendation!
We’re absolutely delighted to hear that you had such a positive experience with The Property Perspective. It’s fantastic to know that Lauren provided exceptional support throughout your journey especially when navigating tricky solicitors. Keeping clients informed and making the process as smooth as possible is something we pride ourselves on, so your feedback means a great deal.
We’ll be sure to pass on your kind words to Lauren. Thank you again for your five-star review it was a pleasure to support you!

Betygsatt 5 av 5 stjärnor

Overall positive experience

Overall, I had a very positive experience. I especially appreciated the quick responses to both emails and phone calls, which made the whole process smooth and stress-free. Lauren was always polite and professional, which made communication easy and pleasant.
I was also very satisfied with the clear and effective communication between the owner and us, particularly regarding the purchase of the existing furniture and the key handover. Everything was handled efficiently and transparently.
Thank you for the excellent service.

20 november 2025
Omdöme utan inbjudan
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Svar från The Property Perspective

Thank you very much for your thoughtful review.
We’re so pleased to hear that you had a positive experience and that our quick responses helped make the process smooth and stress-free. Clear, timely communication is incredibly important to us, so it’s wonderful to know this made a real difference.
It’s also fantastic to hear your kind feedback about Lauren. Her polite and professional approach, along with her dedication to keeping everyone aligned truly reflects the standard we aim to deliver at The Property Perspective.
Thank you again for your trust and for taking the time to share your experience. We wish you every happiness in your new home!

Betygsatt 5 av 5 stjärnor

Well done to the property perspective

Well done to the property perspective, the did an excellent job in selling our property very quickly and very professional

19 augusti 2025
Omdöme utan inbjudan
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Svar från The Property Perspective

Thank you so much for your kind feedback!
We’re delighted to hear that The Property Perspective were able to sell your property quickly and that you found the service professional throughout. Achieving a swift sale while maintaining high standards is exactly what we strive for.
It was a pleasure working with you, and we truly appreciate you taking the time to share your experience.

Betygsatt 5 av 5 stjärnor

First House

Bought a first house, experience from start to finish was excellent and The property Perspective kept me in the loop about where the transaction was up to also referring me to a solicitor that i used, Lauren made sure i got updates and let me know by Email what was needed. I highly recommend this company if you are after a new home.

30 september 2025
Omdöme utan inbjudan
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Svar från The Property Perspective

Congratulations on buying your first home what an exciting milestone!
Thank you so much for your kind words about The Property Perspective. We’re thrilled to hear that your experience from start to finish was excellent and that you felt fully informed throughout the transaction. Keeping our clients in the loop at every stage is something we’re very passionate about.
It’s especially lovely to hear your feedback about Lauren making sure you received timely updates and clear guidance on what was needed is exactly the level of support we aim to provide, particularly for first-time buyers.
Thank you again for your recommendation, and we wish you every happiness in your new home!

Betygsatt 1 av 5 stjärnor

Terrible communication avoid!

Terrible communication avoid!

28 januari 2026
Omdöme utan inbjudan
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Svar från The Property Perspective

Dear Lewis,

I am sorry you found our communication poor. We endeavour to offer the best possible service, including communication, always. Sometimes things are out of our hands as we wait for third parties to answer queries.

If there are any examples of how we could improve, please call into the office and speak to one of the management team.

Betygsatt 5 av 5 stjärnor

Outstanding Support From Start to Finish

We recently completed our move with Property Perspective, and they were fantastic throughout the entire process. One of the biggest reliefs was how proactively they chased all parties involved in the sale. It took a huge amount of pressure off us as both sellers and buyers, and made the whole experience far less stressful.
They were consistently responsive, always quick to return calls and emails, and happy to explain anything we weren’t sure about. Every interaction felt genuinely helpful, and it made a real difference during what can often be a stressful time.
We’re very grateful for the support of Keira and the rest of the team and wouldn’t hesitate to recommend Property Perspective to anyone looking for a smooth and well‑managed moving experience.

12 december 2025
Omdöme utan inbjudan
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Svar från The Property Perspective

Thank you so much for taking the time to share such a thoughtful review. We’re absolutely delighted to hear that your experience with Property Perspective was a positive one from start to finish.

Proactively managing all parties and keeping the process moving is something we really pride ourselves on, so it’s wonderful to know that this helped reduce the pressure for you as both sellers and buyers. We also appreciate your kind words about our communication making sure everything is clear and stress-free is always our goal.

Keira and the rest of the team will be thrilled to hear your feedback. Thank you again for your trust and recommendation; it truly means a lot to us. We wish you all the very best in your new home!

The Property Perspective Team

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