So far the tooth powder is tolerated by by 15 yo terrier mix. I do wish that the packaging was more ecological. I have ordered items for myself from other companies that come in glass jars, packed in... Se mer
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Plats
Byt platsONE WORLD TRADE CENTER, 85TH FLOOR, 10007 New York, New York, US
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Trying to extend my auto delivery. With the loss of one dog, I have too much stock and your system doesn’t allow for stopping delivery without cancellation. Quite aggravating because I just want to ca... Se mer
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For some reason the delivery guy leaves the package on the sidewalk several feet from the gated porch now, instead of putting it on the porch inside the gate like he used to. Anyone could just walk b... Se mer
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I’ve been giving my dog the probiotic chew for about 6 months and she doesn’t lick her paws or fabric anymore. Recently I bought the dental powder but it did not agree with her, she vomited 3 mornin... Se mer
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Företagsinformation
Skrivet av företaget
We are a professional community of animal lovers. Utilising scientific research to guide our development, we provide everything from vitamin supplements and grooming products, to general expert advice – all aimed at maximising the health and well-being of every pet.
How to Manage Your Subscription
Skrivet av företaget
- You can manage your subscription via our account portal
- Available 24/7, the online portal allows you to update or cancel subscriptions, update your account, create a pet profile, and shop our VIP store. To access, visit the "account" section on our website menu, and choose the "register" option with the email address you provided when you purchased to create an account. We'll send you a verification email. Once you click on included link, you'll be able to login with your email address and the password and manage your subscription plan.
Kontaktuppgifter
ONE WORLD TRADE CENTER, 85TH FLOOR, 10007, New York, New York, USA
4,0
Bra
443 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
They send the items on a timely…
They send the items on a timely schedule and the things I order are always good quality.
3 maj 2026
Svar från PetLab Co. - US
Hi Lorri,
We're happy to hear that your items are delivered on time and are of good quality. We appreciate you taking the time to share your positive experience!
Regards,
PetLabCo.®
I want to cancel my subscription
I want to cancel my subscription. My dogs hate this. When I try to, it will not let me cancel. This is frustrating and concerning that your company is making it impossible to cancel!
26 april 2026
Svar från PetLab Co. - US
Hi Miles!
We're sorry to hear your dog isn't a fan of the supplement! We understand all dogs are unique including their tastes.
Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
Svar från PetLab Co. - US
Hi Adam,
We are thrilled to hear you received your package! Please be sure to keep us updated on your dog's progress. We can't wait to hear all about it.
Warm regards,
PetLabCo.®
Great product for my fur babued
Product is great!
Delivery service is awesome
Ordering was easy!
3 maj 2026
Svar från PetLab Co. - US
Hi Claudia,
Thank you for taking the time to share your experience. We are so happy to hear ordering has been easy and you are seeing the benefits for your pup. Thank you for allowing us to be a part of your dog's wellness journey.
Regards,
PetLabCo.®
Easy to order and use.
24 april 2026
Svar från PetLab Co. - US
Hi there!
We're happy to hear that our ordering process is easy to use. Thank you for your feedback; we appreciate you being a part of our community.
Warm regards,
PetLabCo.®
This product has greatly helped my…
This product has greatly helped my boys. Service is perfect. Thank you!!!
26 april 2026
Svar från PetLab Co. - US
Hi Jennifer,
We're happy to hear that our product has greatly helped your boys! We are so happy our Customer Experience Team has been helpful. Thank you for your feedback.
Regards,
PetLabCo.®
Good for dogs
3 maj 2026
Svar från PetLab Co. - US
Hi Judy!
We are so happy to hear you are seeing the benefits. Thanks for sharing your experience.
Regards,
PetLabCo.®
NO MORE ALLERGY SHOTS!
I used to pay $95 a month for allergy shots for my Corgi, who was experiencing itching, head shaking from ear itching, and paw licking. I started giving her Pet Lab Allergy and Immune chews about 3-4 months ago and it has all stopped completely. As a test to see if the chews were working, I delayed getting her monthly shot last month and discovered she has no more of the symptoms she once had. I give her one chew each evening after dinner and she loves them! I break one in half and ask her to shake a paw or some other trick just for fun. I highly recommend these chews!
18 april 2026
Omdöme utan inbjudan
Svar från PetLab Co. - US
Hi Lyn, we're so glad to hear about your Corgi's progress and we'd love to hear about more updates as she continues on her Allergy and Immune Chews. Please reach out with any questions, concerns or updates!
Best regards,
PetLabCo.®
The delivery service put it in the…
The delivery service put it in the driveway. It was driven over
2 maj 2026
Svar från PetLab Co. - US
Hi John, thank you for taking the time to leave this feedback and we're sorry to hear about this delivery experience. We've sent you an email to further assist with this, we're available via email and phone. We're happy to help, we look forward to hearing from you!
Best regards,
PetLabCo.®
Cancelled order and I'm still receiving…
Cancelled order and I'm still receiving and getting charged for them
21 april 2026
Svar från PetLab Co. - US
Hi David, we're sorry to hear about this experience and we appreciate you taking the time to give us this feedback. We've sent you an email to further assist, we are available to help via email or phone. We hope to hear from you soon.
Best regards,
PetLabCo.®
Easy peasy
Easy peasy with no hassle. It comes every month before I run out and I never have to think about it.
2 maj 2026
Svar från PetLab Co. - US
Hi Gate, thanks for leaving this review and we're so glad to hear the subscription process has been working for you! Please reach out if you have any questions or concerns, we're always happy to help!
Best regards,
PetLabCo.®
Svar från PetLab Co. - US
Hi there, we're glad to hear about this positive experience and we appreciate you taking the time to leave us a review. We'd love to continue to hear about your dog's progress so please feel free to update us! Please don't hesitate to reach out to us should any questions or concerns arise!
Best regards,
PetLabCo.®
Didn’t received delivery notice
24 april 2026
Svar från PetLab Co. - US
Hi Shirley, thank you for taking the time to leave this feedback. We're sorry to hear about this and will definitely relay this to our team to ensure you get the proper notice moving forward. We're always happy to help so please don't hesitate to reach out with any questions or concerns!
Best regards,
PetLabCo.®
Svar från PetLab Co. - US
Hi Nathan, thank you for taking the time to leave this feedback. We have sent you an email to further assist with this. We're available via email, phone and chat to help with any questions or concerns. Look forward to hearing back from you.
Best regards,
PetLabCo.®
FedEx delivered my package and the…
FedEx delivered my package and the delivery driver was very courteous.
30 april 2026
Svar från PetLab Co. - US
Hi Robert, thank you for this positive review. We love to hear that and this is the type of delivery experience we hope for all our customers. We're more than happy to help so please don't hesitate to reach out to us!
Best regards,
PetLabCo.®
I Cancelled this and it still showed up…
I Cancelled this and it still showed up Need Refund
30 april 2026
Svar från PetLab Co. - US
Hi Tom, thank you for leaving this review and we're sorry to hear about this issue. We have sent an email to further assist you. We hope to hear from you soon! We're available via email and phone.
Best regards,
PetLabCo.®
Delivery person threw the package in…
Delivery person threw the package in front of my door instead of dropping it gently to my door
29 april 2026
Svar från PetLab Co. - US
Hi Juvylyn,
We are so sorry you have had this experience. We can certainly understand why that would be upsetting. Thank you so much for bringing this to our attention.
Regards,
PetLabCo.®
Your use of "UNIUNI" has improved…
Your use of "UNIUNI" has improved delivery with photo displays by UNIUNI
29 april 2026
Svar från PetLab Co. - US
Hi Donald,
We are so happy to hear that! Proof of delivery with a photo is always so helpful. We appreciate your feedback and are happy you are part of our community.
Regards,
PetLabCo.®
I have been trying to cancel this for…
I have been trying to cancel this for months, I no longer have a Dog. I am paying for something I don't need or want. If you can help with this it would be wonderful. Please help with canceling this auto order.
30 april 2026
Svar från PetLab Co. - US
Hi Annette,
We are so sorry to hear about your experience. That is certainly not what we want for our customers. Someone from our Customer Experience team will follow up with you shortly to provide support. Thanks for bringing this to our attention.
Warm regards,
PetLabCo.®
Svar från PetLab Co. - US
Hi Christie,
Thank you so much for your kind words! We know how important your dog’s supplements are, and making sure they arrive on time is a top priority. We’re grateful to be part of your dog’s wellness journey.
Regards,
PetLabCo.®
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.