I was served by Majlia (or Majka - sorry couldn’t read the name). She was incredibly helpful and knowledgeable. I went in not really knowing what I wanted and she showed me so many options based on my... Se mer
Plats
Byt platsUnit SU 60, Royal Victoria Place, TN1 2SS TUNBRIDGE WELLS, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I use The Perfume Shop online and visit my local store in Tunbridge Wells. Whilst the online service has been faultless I prefer to shop in store if I’m able to as the staff there are very knowledgab... Se mer
Företaget har svarat
Amazing Rosie and also lovely Halie love this shopping experience in Tunbridge Wells best shop ever Will always choose over any other perfumey and shop boots or Fenwicks Fabulous... Se mer
Företaget har svarat
I was greeted /served by a lovely lady called Hayley who was absolutely fantastic. Very informative about helping me choose the perfect fragrances for family members. Cannot fault at all. Will definit... Se mer
Företaget har svarat
Företagsinformation
- Parfymaffär
- Leverantör av skönhetsprodukter
- Leverantör av kosmetika och parfymer
- Kosmetikbutik
- Leverantör av smaksättare och dofter
- Butik med hårprodukter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Unit SU 60, Royal Victoria Place, TN1 2SS, TUNBRIDGE WELLS, Storbritannien
4,7
Utmärkt
33 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service and very friendly
I was served by Majlia (or Majka - sorry couldn’t read the name). She was incredibly helpful and knowledgeable. I went in not really knowing what I wanted and she showed me so many options based on my very vague description of what I liked. Very good customer service. So much easier in store than guessing online!
5 juli 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
I use The Perfume Shop online and visit…
I use The Perfume Shop online and visit my local store in Tunbridge Wells. Whilst the online service has been faultless I prefer to shop in store if I’m able to as the staff there are very knowledgable, friendly, helpful and never rush or try to push you into making a decision.
Great staff, great company…online and in store. Keep up the good work!
24 juni 2026
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Amazing service - always super friendly and helpful :)
Big THANK YOU to Kasia!!
24 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Kasha was fantastic great service and…
Kasha was fantastic great service and advice I will be going to her anytime I need to get any fragrances.
23 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Rosie and also lovely Halie…
Amazing Rosie and also lovely Halie love this shopping experience in Tunbridge Wells best shop ever
Will always choose over any other perfumey and shop boots or Fenwicks
Fabulous
Delightful
Wonderful
Perfume experience
10/10
💗
22 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Andreea,
Andreea,
I’m happy to buy this perfume, excellent customer service.
10 juni 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent communication skills
Excellent communication skills
Made everything very easy and comfortable for me
Thanks
28 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Rosie was extremely helpful!
Rosie was extremely helpful and cheerful!
28 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service by Tunbridge wells…
Excellent service by Tunbridge wells staff today could not fault them and the service was great and the perfumes even better the Jean Paul gautier perfume latest range perfect. The individual ribbon service to put on the perfumes made it even better. Excellent service from start to finish .
27 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Staff very helpful and friendly.Really…
Staff very helpful and friendly.Really took the time to make sure I got what I wanted.
I was served by Majka and my husband was served by Andreea
23 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service super friendly and…
Fantastic service super friendly and very efficient well done guys.
Thank you Hayley for exceptional service was a pleasure
22 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Fantastic service
I was greeted /served by a lovely lady called Hayley who was absolutely fantastic. Very informative about helping me choose the perfect fragrances for family members. Cannot fault at all. Will definitely be coming back. Will need Hayley's help again for more purchasing!
14 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
All the staff are very friendly
All the staff are very friendly , chatty , helpful ‘ knowledgeable and passionate about fragrance. Pleasure to talk to. Kasia and Rosie are lovely
20 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Super perfumes and wonderful staff.
All the staff are pleasant and helpful especially Rosie who always has a lovely smile. She was happy to show me a selection of perfumes. I will be visiting the shop again soon.
9 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing team and amazing products!!
Kasha was so lovely and welcoming, her knowledge of the background behind the perfumes and how they were originally intended to use by the designer was amazing!! Could not recommend more!
3 april 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very welcoming and helpful
Andrea was welcoming and helpful, we felt heard and made to feel comfortable. She was very honest, she wasn't pushy and wasn't just trying to make a sale, it felt like she genuinely wanted to help us find a new scent.
Next time we need some more aftershave and perfume we definitely will go back to this store.
13 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The best store and staff is amazing🥰
7 mars 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great experience in this shop with…
Great experience in this shop with Posie who told me about their 20% off deal for the day. She was really helpful and friendly. Thank you so much!
3 februari 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
In the Tunbridge Wells store
In the Tunbridge Wells store, I was assisted by Posy who was very helpful in directing me to a new scent for my husband and in purchasing perfume for myself. She was professional, polite and friendly. Thank you!
19 januari 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Tunbridge Wells 41
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Detta är Trustpilot
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