Called in for a few Christmas shopping ideas today, such a welcoming little shop, easy on the eye without being overwhelmed with so much choice. Didn’t buy anything as I was on my lunch break but w... Se mer
Företaget har svarat
Plats
Byt platsUnit 35b, The Quadrant Centre, SA1 3QW SWANSEA, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was very impressed with the customer service I received from K:eren and Ellie at the Swansea Quadrant store They were just lovely,they went out of their way to help me and had a lot of patience... Se mer
Företaget har svarat
The aftershave I bought for my husband was great. It was available on your website, competitively priced. So I bought it immediately. The order process was easy and the delivery was super fast and im... Se mer
The gentleman in the Swansea store was incredible!! I went in on a whim for a wedding perfume and found it within minutes, he worked within my budget was very kind and understood exactly what I needed... Se mer
Företaget har svarat
Företagsinformation
- Parfymaffär
- Leverantör av skönhetsprodukter
- Leverantör av kosmetika och parfymer
- Kosmetikbutik
- Leverantör av smaksättare och dofter
- Butik med hårprodukter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Unit 35b, The Quadrant Centre, SA1 3QW, SWANSEA, Storbritannien
4,7
Utmärkt
39 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service in the quadrant…
Great customer service in the quadrant Swansea branch
15 juni 2026
Svar från The Perfume Shop - Swansea 102
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing Customer service
I was very impressed with the customer service I received from K:eren and Ellie at the Swansea Quadrant store
They were just lovely,they went out of their way to help me and had a lot of patience with me even cracked some jokes with me 😃 I was very happy for helping me find the perfect gift for my Sister
Thank you guys so much 🫶
8 maj 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Swansea 102
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Svar från The Perfume Shop - Swansea 102
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Brilliant
This perfume shop is my go-to place to get perfumes.
They always have the newest perfumes, and they always have different offers and deals for signed up customers which are so beneficial.
14 december 2025
Svar från The Perfume Shop - Swansea 102
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Always a great experience from the…
Always a great experience from the perfume shop
Great choice, great prices and great communication.
Packaged well , I will always highly recommend!
3 februari 2026
Svar från The Perfume Shop - Swansea 102
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ordering from the Perfume Shop
After a few tries which i admit was really annoying the ordering process was really quite easy. My order arrived after two days which was amazing I thought. I would definitely order with The Perfume Shop again
8 januari 2026
Svar från The Perfume Shop - Swansea 102
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Love the offers on buy 1 get 1 hlf…
Love the offers on buy 1 get 1 hlf price .Faxt delivery highly recommend
16 december 2025
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for your review. Have a lovely New Year!
The Perfume Shop.
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Excellent I’ve wrapped the product…
Excellent I’ve wrapped the product ready for Christmas Day
25 november 2025
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for your feedback, we appreciate you!
The Perfume Shop
Outstanding service by habib please…
Outstanding service by habib please visit he will look after you
28 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for a lovely review. We value you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Good discount and quick delivert
14 november 2025
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Quality fragrances
Quality fragrances, provided with testers, packaged safely when purchased online. Testers provided in store are a massive help, staff are friendly, knowledgeable and passionate. Recommended for all
5 maj 2025
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for lovely response and we are happy you had a 5* experience with us.
The Perfume Shop
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Great and attentive customer service
I was served by Jane and as usual the service was GREAT!!!!
Whenever I attend the Swansea shop I leave satisfied and eager to return
1 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Swansea 102
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
We were so grateful to have jade help…
We were so grateful to have jade help me and my friend, super friendly and perfect service. Probably wouldn’t have bought anything if it wasn’t for her.
26 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for your review! it's great to hear of your 5* experience, thank you.
The Perfume Shop
Jane needs a raise !
Really great in store experience today, Jane was very helpful, friendly and informative. walked in not entirely sure on the fragrance i was looking for, rough idea but nothing set and Jane found a range of brilliant options for what i was looking for. Overall great store, great customer service and great products. get yourselves down here for a chat with Jane and she will sort you out for sure !
26 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for your 5* review, we appreciate you! Have a great day.
The Perfume Shop.
Wouldn’t shop anywhere else!
Called in for a few Christmas shopping ideas today, such a welcoming little shop, easy on the eye without being overwhelmed with so much choice.
Didn’t buy anything as I was on my lunch break but will be calling back the weekend; the prices are fantastic.
Shona, the beautiful young lady who helped me, was an absolute star and a total credit to the company.
24 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Excellent service and a very good price…
Excellent service and a very good price for members
6 september 2025
Svar från The Perfume Shop - Swansea 102
Hi,
Thanks for your positive review! We appreciate you and hope you have a lovely day.
The Perfume Shop
Svar från The Perfume Shop - Swansea 102
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.