Wicked shop, amazing staff. Lucinder was a big standout. She was super lovely, bubbly and helped me find exactly what I wanted. As well as letting me dip my toe into more expensive tastes.... Se mer
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Plats
Byt plats7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Connie from the solihull branch was so helpful In showing us the perfumes that had just come in. She gave us space to look around her customer service skills are impeccable, very patient and kind, k... Se mer
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Fantastic shop! We were going to turn away as the choice was daunting but Lucinda was very welcoming and helped enormously! My husband came away with an incredible scent ‘Prada Paradigme’. He’s happy,... Se mer
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I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Se mer
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Företagsinformation
- Parfymaffär
- också i
- Butik med hårprodukter
- Kosmetikbutik
- Leverantör av kosmetika och parfymer
- Leverantör av skönhetsprodukter
- Leverantör av smaksättare och dofter
Skrivet av företaget
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Kontaktuppgifter
7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Storbritannien
4,9
Utmärkt
149 omdömen
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I went into the store today and I was…
I went into the store today and I was greeted by such a lovely angle kind lady called Carla. I was I two minds about purchasing anything, but she was so helpful and willing to go the extra mile that I ended up buying a gift set. She was giving advice about smells and met my budget. Lovely lady to speak to and be served by. Thank you Carla, after a long day at work, it definitely was so lovely to be served by you.
8 januari 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
Thank you for your 5* review. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop
Amazing service
Amazing service, Ryan acknowledged me as soon as i came in, with a wonderful attitude, I will definitely be shopping here again
7 januari 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your review. It's lovely to hear of your 5* experience and thank you so much for shopping with us.
The Perfume Shop
I was served by Tiabah …she was amazing…
I was served by Tiabah …she was amazing and very helpful
3 januari 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
Thank you for your feedback. We appreciate you and thank you for choosing us to shop with.
The Perfume Shop.
Svar från The Perfume Shop - Solihull 293
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
Excellent service in-store from lovely…
Excellent service in-store from lovely tyber (I hope I spelt it correctly) Great recommendations enough I came back in to get her recommendations and gave me such a great offer 5 stars and the manager was also extremely helpful definitely recommend 🙂
30 december 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your feedback. Thank you so much for choosing us to shop with.
Happy New Year.
The Perfume Shop
Always fantastic staff from miss click and collect and you use the store same amount of times which is a lot 👍😀
Always fantastic staff
13 december 2025
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Ordered online (via top cashback) to be…
Ordered online (via top cashback) to be delivered to store but never got a confirmation it was ready to collect, on the off chance I popped in and it was ready and waiting for me. Staff were friendly and helpful but probably won't use online ordering again.
15 december 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
We appreciate you taking the time to share your experience. We're glad the staff were helpful when you collected your order. We're sorry you didn't receive a notification and will look into why this didn't happen to improve our online ordering service.
The Perfume Shop
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Lots of variety to choose from,lots of…
Lots of variety to choose from,lots of affordable products, I found it easy to order and pay, I also was happy with the fast delivery, thank you very much. Do not purchase from any where else, these guys only stock genuine products.
3 december 2025
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your lovely feedback. It's great to hear you are pleased with your recent experience.
Thank you for choosing The Perfume Shop.
Excellent prices and non pushy friendly…
Excellent prices and non pushy friendly staff.
21 november 2025
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
The staff were very helpful without…
The staff were very helpful without being pushy. Very pleasant and knowledgable about each perfume I asked about. I ended up buying more than intended because i felt so comfortable in the shop.
25 november 2025
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your recent experience and thanks for shopping with us.
The Perfume Shop.
Excellent service from Lucinder!
I visited the Solihull Touchwood branch and was served by Lucinder who provided excellent customer service! I needed advice on choosing a scent for my younger brother and Lucinder was honest and provided a recommendation that I was really pleased with and went for! I was offered gift wrapping, the perfume has been wrapped very neatly and I love the personalised ribbon idea. Thank you so much Lucinder for your help and for chatting with me! (I hope I spelt your name correctly!) I was also given a membership card so I'll definitely be back!
22 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Ella was fab
Ella was fab! Great customer service. Ella was helpful and informative. Ryan the manager was equally great. Great staff at this store. Will visit again!
Thanks Sukhi x
15 november 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
At Solihull Touchwood at the perfume…
At Solihull Touchwood at the perfume Shop - Becky and Ryan delivered excellent customer service, having great knowledge about their products aswell as a pleasant attitude towards myself and staff members
31 oktober 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Kept in touch by email details of…
Kept in touch by email details of delivery of item. Prompt and efficient service
14 oktober 2025
Svar från The Perfume Shop - Solihull 293
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Just been seen by Carla Irvine…
Just been seen by Carla Irvine absolutely amazing service. Thank you
10 oktober 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Thank you to Ella from the Solihull…
Thank you to Ella from the Solihull store, great service and very lovely.
7 oktober 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Fantastic service expert knowledge a…
Fantastic service expert knowledge a all round perfect experience.Connie was very helpful extremely professional and helpful asset to the perfume shop thank you
1 oktober 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Solihull 293
Hi,
Thanks for your review! It's great to hear of your 5* experience with us.
Kind regards,
Sharain - The Perfume Shop
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