Started my Christmas shopping (yes in October!) And went in to store as they have 20% off ATM. Was served by the truly wonderful Nicola, she was warm, friendly & informative without pushing for a sal... Se mer
Plats
Byt platsUnit A3, Silverburn Shopping Centre, G53 6QR GLASGOW, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nicola at Perfum Shop Silverburn was excellent spent time advising with no pressure .Will purchase again in future there .Frank Burgoyne
Företaget har svarat
Absolutely amazing customer service thanks you so much!!! Best prices and best place! Got aftershave for my son and it’s all wrapped with a personalised ribbon! Just love it!
Företaget har svarat
Nicola & rosina were absolutely amazing in helping me find a perfume for my mum. Amazing service and really lovely woman!
Företaget har svarat
Företagsinformation
- Parfymaffär
- också i
- Butik med hårprodukter
- Kosmetikbutik
- Leverantör av kosmetika och parfymer
- Leverantör av skönhetsprodukter
- Leverantör av smaksättare och dofter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Unit A3, Silverburn Shopping Centre, G53 6QR, GLASGOW, Storbritannien
4,9
Utmärkt
142 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nicola at Perfum Shop Silverburn was…
Nicola at Perfum Shop Silverburn was excellent spent time advising with no pressure .Will purchase again in future there .Frank Burgoyne
23 oktober 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hello Frank,
Thank you for leaving us an amazing 5⭐ rating! Your feedback is very much appreciated, and we are thrilled that you have had a great shopping experience with us. We look forward to serving you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Started my Christmas shopping
Started my Christmas shopping (yes in October!) And went in to store as they have 20% off ATM. Was served by the truly wonderful Nicola, she was warm, friendly & informative without pushing for a sale. When I did buy she offered to gift wrap them for me and chatted away with ease...
I have worked in various customer facing roles I know exactly how 'good customer service' should be. Nicola, however, had fabulous customer service & a great rapport...the Perfume shop should be proud of this level of colleague commitment
23 oktober 2026
Omdöme utan inbjudan
Nicola & rosina were absolutely amazing…
Nicola & rosina were absolutely amazing in helping me find a perfume for my mum. Amazing service and really lovely woman!
22 oktober 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hi Mya,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Absolutely amazing customer service…
Absolutely amazing customer service thanks you so much!!! Best prices and best place! Got aftershave for my son and it’s all wrapped with a personalised ribbon! Just love it!
19 oktober 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hi Janice,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Svar från The Perfume Shop - Silverburn 249
Hi,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
Excellent customer service from Zenib…
Excellent customer service from Zenib today. She was very friendly, helpful and professional, and made my shopping experience really enjoyable. Thank you, Zenib!
30 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hi Mdrik,
Thank you for your 5⭐ rating! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us. We look forward to serving you in the near future.
Kind Regards,
Logan
The Perfume Shop Customer Services
Excellent service
Perfume wasn't in stock the lady ordered it and was delivered free of charge 2 days later tracked by royal mail
23 september 2026
Svar från The Perfume Shop - Silverburn 249
Hello Helz,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Exactly what I was looking for
Exactly what I was looking for, with free delivery and a little free gift
Great service and speedy
21 september 2026
Svar från The Perfume Shop - Silverburn 249
Hello Mary,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Logan
The Perfume Shop Customer Services
Amazing experience today
Amazing experience today! The most friendly staff and got exactly what I wanted!
Thank you
24 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hi Loren,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us. We look forward to assisting you again in the future.
Many Thanks,
Logan
The Perfume Shop Customer Services
WHAT CAN I SAY!!!
What can I say, very professional, polite, patient and very knowledgeable staff at this store. No pushy sales tactics. I was greeted by Nicola....what a women so professional and amazing at her job. Will definitely be back if that's the level of service. Keep up the good work team. You are all an Asset to your store at Silverburn. Will definitely be back and would highly recommend your store.
Thank you Nicola 😊
Iram Sheikh Glasgow
11 september 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hi Iram,
Thank you for leaving us an excellent 5⭐ rating! We appreciate you spending the time to share your feedback and we are so pleased that you have had an enjoyable shopping experience with us. We look forward to assisting you again soon.
Kind regards,
Logan
The Perfume Shop Customer Services
Nicola from the Silverburn store was…
Nicola from the Silverburn store was amazing with us.
She took time to understand what I was looking for, and gave me loads of options.
Can’t thank her enough.
30 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hello,
Thank you for leaving us a wonderful 5⭐ review! It’s great to know that you were happy with your experience, and we really appreciate you taking the time to share your feedback with us.
We look forward to assisting you again in the future.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Visited the store in Silverburn Glasgow…
Visited the store in Silverburn Glasgow today and the member of staff (Maryam) was so lovely and very helpful. Usually takes me ages to pick a perfume and she made my choice so much easier. Thank you Maryam!
26 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Was served by Janice
Was served by Janice. She was friendly, quick and she helped my pick out a few different scents for my partners birthday.
Also Janice… she said yes 😂😁
14 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Had a wonderful experience after being…
Had a wonderful experience after being served by Ellie today. Knowledgeable, friendly and a definite credit to the business. Thank you!
23 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
We visited the store to buy perfume for…
We visited the store to buy perfume for my sister.
Ellie showed us some good new perfumes and allowed us to spray different samples. We found one we liked and bought straight away.
A good customer experience. Made possible by Ellie. Thank you will be back.
21 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
I was served by Nicola this evening
I was served by Nicola this evening. Couldn’t recommend her enough - she was exceptionally patient and knowledgeable. A real credit to the store. I will most definitely be back. It’s so nice to experience such personalised customer service these days. Thank you
21 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lovely staff
Having had lukewarm customer service at a perfume counter elsewhere we went to The Perfume Shop at Silverburn. Staff were really friendly and helpful and rather than just buying the aftershave we were after, we also bought a bottle of perfume. We will be back.
Very good customer service from James, Kiera-Leigh and Nicola
19 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Staff at Silverburn were very friendly
Staff at Silverburn were very friendly, when my perfume not in store, sourced, odered to my address received within 3 days
14 augusti 2026
Svar från The Perfume Shop - Silverburn 249
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Good experience with Zainab who helped…
Good experience with Zainab who helped a lot buying a gift, thank you
17 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience
Great experience, Zenib was very knowledgable and helpful.
16 augusti 2026
Omdöme utan inbjudan
Svar från The Perfume Shop - Silverburn 249
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.