I popped in to get a gift for my daughter for passing her exams. Both Naila and Morven were so kind helping choose a perfume and advising on offers available. They told me about the personalised ribbo... Se mer
Företaget har svarat
Plats
Byt platsUnit 40, St. John�s Centre, PH1 4UX PERTH, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Friendly face, great personality- served by Naila. Helped us find bargains, sampled plenty, pointed us in right direction to qualify for free gift and a little mini perfume with any choice. Left ver... Se mer
Företaget har svarat
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .
Företaget har svarat
Naila was super helpful. Let me smell various different aftershaves before deciding. She didn't steer me towards the more expensive brands and picked a variety of budgets. Naila was really fun and... Se mer
Företaget har svarat
Företagsinformation
- Parfymaffär
- också i
- Butik med hårprodukter
- Kosmetikbutik
- Leverantör av kosmetika och parfymer
- Leverantör av skönhetsprodukter
- Leverantör av smaksättare och dofter
Skrivet av företaget
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Kontaktuppgifter
Unit 40, St. John�s Centre, PH1 4UX, PERTH, Storbritannien
4,9
Utmärkt
148 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Personal touch
My self and my gran went in to the Perth store today and as soon as we stepped in Naila was so welcoming and lovely. Spoke to her about what we were looking for and she helped right away. She was so genuine and just lovely made my gran how is in her 70s feel amazing. When we go back over the Christmas period will definitely be looking out for Naila
18 oktober 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
I am so pleased to hear of your 5* experience. Thank you!
Kind regards,
Sharain - The Perfume Shop
We went in today to buy some Ghost…
We went in today to buy some Ghost perfume and served by Naila! What a star this was genuine customer service provided by someone which is lacking these days! Highly recommend.
9 oktober 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Visited the shop on Sunday 5th October…
Visited the shop on Sunday 5th October and Abi and Chloe were both extremely helpful advising me on all the new perfumes available.
Very happy with my purchase.
5 oktober 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
Chloe served myself and my boyfriend…
Chloe served myself and my boyfriend and was very knowledgeable about different fragrances. She let us try out some and gave us different versions of my boyfriend’s favourite, her customer service was second to none! Friendly and very helpful. We had a great experience here- thank you chloe we will be back!
4 oktober 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Great service by Abi and Chloe and…
Great service by Abi and Chloe and nothing was too much trouble. They explained about the refillable atomiser and a great way to try out a new perfume. Loved my additional personal ribbon. Will return for xmas purchases
5 oktober 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Naila was extremely helpful
Naila was extremely helpful. Her cheerful energy brightened my day and made the sale a wonderful experience.
25 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
What’s an amazing employee x
18 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thank you for your feedback, we appreciate you!
The Perfume Shop
NAILA was fantastic
NAILA was fantastic, very helpful and not trying to sell you anything so she can move on to next customer, we all had that before..!!
Felt she went that extra mile so I bought the right gift.,
I definitely be back 👌
15 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
Naila’s customer service was excellent
Naila’s customer service was excellent. She was very helpful and chatty. She was also knowledgeable and told me about the offer on your birthday month, which I didn’t know about. It was a pleasant experience
9 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your review! We appreciate you.
The Perfume Shop
Abi was great
Abi was great, helped us find exactly what we were looking for and suggested some new fragrances based on what we already liked.
7 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your lovely review!
The Perfume Shop
The store and staff are friendly and…
The store and staff are friendly and professional. Proactive to help select your perfect perfume.
Naila was fantastic, up beat, friendly and very helpful with her approach to customers. Thank you so much.
6 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Hi was served by Naila and bought…
Hi was served by Naila and bought perfume for my daughters birthday. She was very helpful and cheery she even gave my husband some samples for being so patient .
2 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hello,
Thank you for your thoughtful 4⭐review! We're so glad to hear you had a positive experience and truly appreciate you taking the time to share your feedback. Your support means a lot and we look forward to welcoming you back again soon!
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Naila is Brilliant
Naila is Brilliant! We received a great service! See you again! Highly recommend to everyone to visit the store and get best service! :)
2 september 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Svar från The Perfume Shop - Perth 47
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
Morven the best customer service
Morven the best customer service! She should be the manager ! I was buying a CK man gift for someone she helps me a lot! Well done for her!
4 augusti 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hello,
Thank you for your lovely 5 star review! Your feedback is really important to us and we appreciate you taking the time to share your kind words. We hope to serve you again soon.
Kind regards,
Jasmyn
I love this store
My husband and I love this store, all ladies who work there are so friendly and helpfull, so buying a perfume anywhere else will fell like a cheating 🫣😅 On our last shopping we were served by Naila, lovely lady with huge sense of humour 😊 We will definitely go back there, as we do, over and over again, at least twice a month 😂
11 augusti 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your review. It's great to hear you are pleased with our services and thanks so much for shopping with us.
The Perfume Shop
I was made to feel welcomeby Naila…
I was made to feel welcome and Naila took her time going through the different aftershaves that might suit me and let me smell them. As I don't wear aftershaves often so I was not quite sure what might suit me. Naila made me feel relaxed and helped me to choose what one may suit me and had a laugh whiles doing so.
14 augusti 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
When shopping for a new scent I was…
When shopping for a new scent I was helped by a lovely, polite and well spoke young women called Naila who also gave me some great advice
9 augusti 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your 5* feedback! It's great to hear you had a positive experience.
The Perfume Shop
Perfect reception lovely experience
Perfect reception. Naila was very helpful. Lovely experience
8 augusti 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your review! We are happy to hear of your positive experience. Thank you for shopping with The Perfume Shop.
The Perfume Shop
Was served by Morven who was lovely and…
Was served by Morven who was lovely and helped me pick the perfect gift! Great customer service. 5*
7 augusti 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Perth 47
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.