⭐⭐⭐⭐⭐ Fantastic experience at The Perfume Shop in Nottingham. A special mention to Emma, whose knowledge of fragrances was incredible and who was extremely friendly and helpful throughout. They h... Se mer
Företaget har svarat
Plats
Byt plats168, The Victoria Centre, NG1 3QG NOTTINGHAM, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I loved my experience especially the warm reception of Sajida Zamen. Would love to meet her anytime I come in. She takes time to explain to you and get you the best offers. Definitely coming back to... Se mer
Företaget har svarat
Saj at Victoria center was very helpful to my friend and I and we got the perfumes we needed. She had a great customer service and i can’t wait to go back there just because of Saj
Företaget har svarat
Fast delivery with lots of updates so I felt very informed The parcel came well packed I ordered this perfume from the Victoria Centre store in Nottingham to be delivered to my home as it was only... Se mer
Företaget har svarat
Företagsinformation
- Parfymaffär
- Leverantör av skönhetsprodukter
- Leverantör av kosmetika och parfymer
- Kosmetikbutik
- Leverantör av smaksättare och dofter
- Butik med hårprodukter
Skrivet av företaget
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Kontaktuppgifter
168, The Victoria Centre, NG1 3QG, NOTTINGHAM, Storbritannien
4,6
Utmärkt
90 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Service
Excellent Service and impressed with the the quick delivery of my perfume.
Well packaged and with free samples,am happy. Thanks
5 juni 2025
Svar från The Perfume Shop - Nottingham 180
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Svar från The Perfume Shop - Nottingham 180
Hi,
Thank you for your kind review. We appreciate you!
The Perfume Shop.
Lovely staff!
The girls who helped me were so lovely!!! Very helpful and friendly and even gave me a few freebie samples! Thankyou so much , I love my perfume :))
22 maj 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hi,
Thank you so much for your kind review, we truly appreciate your support.
Stay fabulous and fragrant,
The Perfume Shop
The staff are wonderful.
The staff are wonderful, always smiley and friendly, so knowledgeable and helpful, I would get my perfume any where else. There VIP members card is great, the prices and the deals they offer are better than any where else
Thankyou don't ever change.
15 maj 2025
Svar från The Perfume Shop - Nottingham 180
Hi,
I am so pleased to hear you had a 5* experience with us. We appreciate you and your support, thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
The Perfume Shop Team
Svar från The Perfume Shop - Nottingham 180
Thank you for your positive review!
The Perfume Shop.
Great experience
The staff were very helpful for me deciding on what to buy. I always find great deals at the store.
25 april 2025
Svar från The Perfume Shop - Nottingham 180
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Anne and Emma are outstanding
Anne and Emma are outstanding
Very welcoming and great customer service both ladies make my experience outstanding and they are credit to your team
2 maj 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Lovely experience
Lovely experience! The rep Yvonne went above and beyond!
29 april 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Emma helped me with a variety of…
Emma helped me with a variety of suggestions, very polite. Great experience overall !
25 april 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Emma was really helpful and patient
Emma was really helpful and patient. Gave me the best deal with a good discount !
25 april 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
The staff inside the shop are always…
The staff inside the shop are always lovely and attentive every time I go in! I absolutely love the fact they wrap your gifts and you can even had a personalised ribbon.
Would recommend for the customer service alone
17 april 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Very impressed with my recent visit at…
Very impressed with my recent visit at the perfume shop. I went in to buy some perfumes for some friends and family and was helped by Becky. She was very friendly and didn't rush me when I was unsure. She helped me pick perfumes within my budget and was very attentive to what sort of smells that were popular. Once I was done selecting, she wrapped them up very nicely with a ribbon. Very impressed with her service and the gift wrapping offered!!
14 april 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Always excellent service and great…
Always excellent service and great friendly staff.
12 april 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hi,
Thanks for your positive review! It's great to hear your kind words and great to know that you had a 5* experience with us. Thank you so much for shopping with The Perfume Shop and we hope to see you again soon.
Kind regards,
Sharain
The Perfume Shop Team
Very disappointed i have bought Azzarow…
Very disappointed i have bought Azzarow most want new one Elxir and literally the smell disappeared in 1 minute definitely not recommend avoid will return this
28 mars 2025
Svar från The Perfume Shop - Nottingham 180
Hi,
We're really sorry to hear about your experience. This isn't the level of service we aim to provide and we understand your frustration.
Please email us at reviews@theperfumeshop.com with your order details so we can look into this further and resolve it for you as soon as possible.
Thank you for your patience.
Sharain
The Perfume Shop Team
Amazing service from Claire!!
I went into five different shops to look for a specific perfume-out of stock everywhere! But, I had a very good experience at The Perfume Shop as Claire suggested different options that could work and when I wasn’t sure about that, she offered that I could take some of the tester product. Amazing customer service and such a positive experience!!
24 mars 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hello,
We're so happy to hear you had such a positive experience at our store! It's wonderful to know that Claire was able to help you find some great alternatives and that she went the extra mile to ensure you were happy with your purchase. We strive to provide excellent customer service and it's heart-warming to know we achieved that for you.
Kind regards,
Jasmyn
I needed something for my best friend
I needed something for my best friend, she has loads of perfume but the team member who I spoke with was brilliant, she really understood what I was looking for. Ended up buying something for myself aswell.
Will always shop here.
19 mars 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hello,
We're so happy to hear you had a great experience with our team member! It's wonderful that they were able to help you find the perfect gift for your best friend. We're also thrilled you found something for yourself too! We strive to provide excellent customer service and we're glad you enjoyed your shopping experience. We appreciate your kind words and look forward to seeing you again soon.
Best wishes,
Jasmyn
Svar från The Perfume Shop - Nottingham 180
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Wasn't sure what I really wanted just…
Wasn't sure what I really wanted just knew I needed a new perfume, the member of staff was so understanding and really listened to what I liked and gave me some great options, I actually bought two bottles. Fantastic service I would recommend the Nottingham Victoria centre store to anyone. Thankyou for a great experience.
9 mars 2025
Omdöme utan inbjudan
Svar från The Perfume Shop - Nottingham 180
Hello,
hank you for your wonderful review! We're delighted to hear you had such a positive experience at our Nottingham Victoria Centre store. It's fantastic that you were able to find two new perfumes that you love with the help of our staff member. We strive to provide exceptional customer service and we're so glad you were happy with your purchase. We look forward to welcoming you back soon.
Kind regards,
Jasmyn
The swift delivery and packaging made…
The swift delivery and packaging made the day for me.
21 februari 2025
Svar från The Perfume Shop - Nottingham 180
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Shopping experience
Last time, your company were running a promotion where spending £60 or more would get a 20% discount. However, when I was shopping, your sales assistant didn’t inform me about this offer. I ended up spending £55, and at the time, I was considering buying an extra bottle of perfume. If your staff had told me about the promotion, I would have purchased both.
After leaving the store, I realized there was a discount, so I went back in to speak with your staff. However, they told me that since the transaction had already been completed, they couldn’t apply the discount. I was quite disappointed.
16 februari 2025
Svar från The Perfume Shop - Nottingham 180
I understand your disappointment. It's frustrating when you miss out on a promotion, especially when you were considering making an additional purchase. We strive to ensure our staff are well-informed about our promotions and provide excellent customer service. We will certainly review this feedback with our team to ensure this doesn't happen again.
Kind regards,
Sharain
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.