The Perfume Shop - MAG Ashford 367 Omdömen 

36
TrustScore 4.5 av 5

4,6

UNIT 25 MCARTHUR GLEN DESIGNER OUTLET VILLAGE, KIMBERLEY WAY, TN24 0SD ASHFORD, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I had a really good experience while shopping in Ashford Outlet store. Sophia and Teejay were very helpful, friendly and patient. They helped me to choose right perfume for my brother and did not hes... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ashford perfume shop is a very good store and very helpful specifically Charlotte, Alana, Esme and Lianne. Had an issue with a refund however it was quickly resolved for me and kindly compensated for... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Lianne was absolutely amazing. Helped select a couple of new fragrances for my holiday. Really knowledgeable and friendly

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We visited The Perfume Shop in Ashford International and were helped by Olivia and Alana who were soooo helpful, professional and made the experience of spending my hard earned money fun. I wasn't sur... Se mer

Företaget har svarat


Företagsinformation

  1. Parfymaffär
  2. Leverantör av skönhetsprodukter
  3. Leverantör av kosmetika och parfymer
  4. Kosmetikbutik
  5. Leverantör av smaksättare och dofter
  6. Butik med hårprodukter

Skrivet av företaget

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Kontaktuppgifter

  • UNIT 25 MCARTHUR GLEN DESIGNER OUTLET VILLAGE, KIMBERLEY WAY, TN24 0SD, ASHFORD, Storbritannien

4,6

Utmärkt

TrustScore 4.5 av 5

36 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,6

Alla omdömen

(36)

34 336 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service and friendly staff

3 juli 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Lianne was absolutely amazing

Lianne was absolutely amazing. Helped select a couple of new fragrances for my holiday. Really knowledgeable and friendly

29 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

I had a really good experience while…

I had a really good experience while shopping in Ashford Outlet store. Sophia and Teejay were very helpful, friendly and patient. They helped me to choose right perfume for my brother and did not hesitate to let me try lots of perfume to find the one. I ended up buying for myself 30ml perfume plus travel size. It was very kind of them to give a free goodie bag on my purchase. Overall, I am extremely pleased with their outstanding service. Thank you again.

18 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Alana made my day at the shop,she was…

Alana made my day at the shop,she was really amazing and helpful.She is amazing with the customers.My experience at the shop was great because of her.Thank you Alana.

20 juni 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Ashford perfume shop is a very good…

Ashford perfume shop is a very good store and very helpful specifically Charlotte, Alana, Esme and Lianne. Had an issue with a refund however it was quickly resolved for me and kindly compensated for my trouble! Amazing team so friendly and very happy with the service 💙

14 maj 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Well packaged

Well packaged, arrived next day from ordering in store
Staff were knowledgeable and helpful

20 april 2026
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

Amie and Leanne were absolutely…

Amie and Leanne were absolutely amazing…. So friendly and helpful x sold my husband a fantastic aftershave!! Would highly recommend the store and staff xx

2 april 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 5 av 5 stjärnor

My experience

Lianne was such a great help. Atmosphere was amazing. Item wasn’t in stock so ordered in store to be delivered. Lianne helped all the way through.

25 februari 2026
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hello,

Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.

Many Thanks,
Jasmyn
The Perfume Shop Customer Services

Betygsatt 1 av 5 stjärnor

Im Really pissed off bought 3 perfumes…

Im Really pissed off bought 3 perfumes got home 2 of them was good 3rd opened it it was half used no lid.. drove back 30miles they told me they never had that experience.. I need to contact through email get replacement to home address.They responded to the email saying go back to store for change or refund so I travelled 60 miles because of people dont know how to do there job properly I never had experience like that.

27 december 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

I am really sorry to hear of your recent experience and can understand how disappointing this is, especially around Christmas.

Please can you kindly contact us via email at reviews@theperfumeshop.com so we can look into this for you.

The Perfume Shop

Betygsatt 5 av 5 stjärnor

Great Customer Service

Sales Assistant was very informative and was able to order the perfume I wanted straight to my home - I didn't even realise this was an option in store!!
Sale prices were also very good for some of the perfums I was interested in

26 november 2025
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

HI,

Thank you for your lovely feedback. It's great to hear of your 5* experience with us.

Thank you.
The Perfume Shop

Betygsatt 5 av 5 stjärnor

Helpful staff::Your Shop didn’t have…

Helpful staff::Your Shop didn’t have any in..but they were lovely and very helpful..ordered the perfume I wanted and had it delivered to my house..only took two days..wonderful service..👍👍

30 november 2025
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

Thank you for your lovely feedback. It's great to hear about your 5* experience.

The Perfume Shop

Betygsatt 5 av 5 stjärnor

Great customer servicing skills

Great customer servicing skills. Lady at the till was very helpful and suggested she could order me online at a reduced price and can be delivered at home. The perfume arrived on time.

16 november 2025
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

We visited The Perfume Shop in Ashford…

We visited The Perfume Shop in Ashford International and were helped by Olivia and Alana who were soooo helpful, professional and made the experience of spending my hard earned money fun. I wasn't sure on what to buy my nephew and with their help I left feeling I definitely bought the right one and confident he'll love it. Also it was a very good price.

19 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

Thanks for a lovely review. We value you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

I was at the perfume shop at Ashford…

I was at the perfume shop at Ashford outlet and the two young females who was working on Wednesday 19th Nov were absolutely fabulous and so helpful
The were really patient with me and my two friend.
They were extra friendly and chatting to us and two other customers at the same time. So it felt warm and friendly rather than mechanical.
A real credit to the perfume shop. And I will be going back there to buy all my fragrance gifts for Christmas. Just because of the way they made us feel. Five star customer service ladies.

19 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Went into the store wanting to buy a…

Went into the store wanting to buy a favourite perfume of mine which is floral and have received numerous compliments on, but then saw another perfume which I really liked but was hesitant about. I believe the colleague I asked was called TJ and he was extremely helpful in helping me compare the two. As they were on discount I ended up getting both! Considering he was new to the store he was amazing and very professional.

15 november 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

Thanks for a lovely review, we value your feedback.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Efficient helpful service, quick delivery

Really helpful shop assistant in the store who checked whether the aftershave was available online. As it was she ordered it for us and explained discounts. She also arranged for it to be delivered to our home. Delivery was very quick and free as I was a member of Perfume Shop.
Very efficient service.

30 oktober 2025
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

Thank you for your kind feedback.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

We went to the perfume shop in the…

We went to the perfume shop in the Ashford Designer Outlet, we were served by Esme and Alana and they were an absolute delight! So so knowledgeable and polite, made me want to come back asap! I won’t be going anywhere else for perfume from now on!! Thanks guys! Great work! 👍🏼

27 oktober 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Really lovely staff

Was served by a really lovely young man who was uber charming and delightful. He said he was quite new to the store but loved his job and it showed.

Service with a smile. He is a sweetheart and was so helpful, carefully wrapping the Olympea I bought for my daughter.

21 oktober 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

I am so pleased to hear of your 5* experience. Thank you!

Kind regards,
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

Amazing service

The lady who served us today was absolutely amazing and extremely helpful, going through all the different varieties of perfumes - Fab !!

4 oktober 2025
Omdöme utan inbjudan
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

Thanks for your feedback! It's great to hear you have had a 5* experience.

Have a lovely weekend!
Sharain - The Perfume Shop

Betygsatt 5 av 5 stjärnor

perfume libre was out of stock that I…


perfume libre was out of stock that I required
so assistant very kindly ordered it on line for me
fast service too
staff are always happy to help you
this is my local store
well done to all

22 september 2025
Logotyp för The Perfume Shop - MAG Ashford 367

Svar från The Perfume Shop - MAG Ashford 367

Hi,

Thanks for your feedback! It's great to hear you have had a 5* experience.

Have a lovely weekend!
Sharain - The Perfume Shop

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer